1. Trends & External Forces

Walmart Health plans major expansion

BENTONVILLE, Ark. — Walmart plans to add 28 new Walmart Health centers this year, bringing the total number of locations to at least 75 by year-end.

The expansion will bring the Walmart Health format into two new states — Missouri and Arizona — while deepening its presence in Texas with additional outlets in the Dallas metro area and growth into Houston.

“Since we opened our first Walmart Health center in 2019, our goal has been simple: serve our communities by providing accessible, convenient and affordable healthcare,” Walmart senior vice president of Omnichannel Care Dr. David Carmouche wrote in a blog post. “Our healthcare providers don’t just care for patients – they build relationships within their communities.”

The new state-of-the-art facilities will be approximately 5,750 sq ft, located beside Walmart Supercenters, and will feature Walmart Health’s full suite of health services to provide care to busy families. These services may vary by location, but include primary care, labs, X-ray and EKG, behavioral health, dental, hearing, select specialty services, community health and telehealth.

The first of the new Walmart Health centers will open in the first quarter of 2024. The specific growth locations include:

  • 10 locations in Dallas, TX metro area
  • 8 locations in Houston, TX metro area
  • 6 locations in Phoenix, AZ metro area
  • 4 locations in Kansas City, MO metro area

“As we have from the beginning, we will continue to grow and adapt at a responsible pace to better serve the communities where we live and work,” Carmouche said. “With these new locations, we will bring to life some of the feedback we’ve heard from listening to our patients. For example, we are changing the physical footprint and layout of the center so patients spend less time in the waiting room and more time with their doctor.

“We’ve also integrated modern equipment and technology to enable our providers and patients alike to experience best-in-class healthcare technology. This includes integrating Epic’s electronic health record system across our Walmart Health locations. One important element that will remain the same is our commitment to addressing a patient’s whole health needs, and that’s why our centers will continue to be staffed with qualified doctors, dentists, behavioral health specialists, community health workers and more. Last year, we opened our Fort Smith, Arkansas, center with a staff possessing a combined 325 years of experience in healthcare.

“We know the cost and convenience of healthcare remains a barrier for many Americans, which is why we decided to bring our one-stop model of healthcare to these communities. With 90 percent of the U.S. population located within 10 miles of a Walmart, Walmart Health is in a unique position to provide quality, affordable health and wellness services where our neighbors already live and shop.

“Our patients come to us to receive high quality care that works for their schedule – and within their budget. And we hear from our providers that they enjoy the team-based approach to care that values all clinicians and enables them to practice at the very top of their license.

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