1. Technology & Innovation

The Innovation Conversation:  Obsessions & Opportunities

The continuing goal of “The Innovation Conversation” is to explore some facet of the fast-changing, technology-driven retail landscape and how it affects businesses and consumers. It is, we think, fertile territory … and one that Tom Furphy – a former Amazon executive who led the team that developed Amazon Fresh, and currently CEO and Managing Director of Consumer Equity Partners (CEP), a venture capital and venture development firm in Seattle, WA, that works with many top retailers and manufacturers – is uniquely positioned to address.

Today, Tom and KC start off by discussing what some perceive as a shift in priorities at Amazon, away from customer obsession and toward cost reduction, operational issues and right-sizing.  The question is a) whether such a shift actually is taking place, and b) whether Amazon can continue to innovate in such an environment.  From there, they discuss Amazon’s approach to physical retail, the future of checkout-free shopping, and then move on to the bottom line – what other retailers can learn from Amazon’s responses to its current travails.

If you’d like to download the Innovation Conversation as an audio podcast, click below.

The post <strong>The Innovation Conversation:  Obsessions & Opportunities</strong> appeared first on MNB.

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