Whole Foods

  1. Shopper & Customer
Consumers want convenience, personalization and value — it’s what pushed the U.S. retail market to a record $5.13 trillion in 2023. As inflation subsides, what shoppers want and how they spend will keep playing a big role in how the market evolves. Retailers need to keep pace with a more connected, savvy and discerning customer […]
  1. Channel: Grocery - Natural
  While the acquisition of Whole Foods by Amazon in 2017 brought potential benefits, there have also been criticisms of Amazon’s approach, including our own Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions. Here are 8 points often mentioned: 1.       Branding: Buying Whole Food aka ‘Whole Paycheck’ Amazon missed an opportunity to reposition […]
  1. Trends & External Forces
by Kevin Coupe I got a note the other day from MNB reader Gary Cohen in which he attached an email that he’d received from Amazon: Gary wrote: Every time I get an email like this from Amazon…I think of you . In a good way. By paying $120 a year membership…actually $119.88…I can have […]
  1. Channel: Mass
Got this email responding to Tom Furphy’s and my Innovation Conversation about Walmart’s Luminate program: Walmart does not necessarily need to use data to target specific customers because they attract a large percentage, overall, of demographic and income levels.  If they already know that XX% of people from a specific economic level regularly shop in […]
  1. Stores & Formats
Whole Foods Market, the Austin-based grocery store chain owned by Amazon.com, announced Monday it was introducing a new, smaller, “quick-shop” store format “designed to provide customers in urban neighborhoods a quick, convenient shopping experience with easier access to fresh, high-quality offerings,” according to a company press release. The new format, called Whole Foods Market Daily […]
  1. Channel: Grocery - Natural
Bloomberg reports that Amazon-owned Whole Foods plans to open a new small format – between 7,000 and 14,000 square feet – “aimed at serving quick-trip urban consumers.” The first Whole Foods Market Daily Shop is slated to open on Manhattan’s Upper West Side this fall, and Bloomberg reports that the retailer has signed five leases […]
  1. Channel: Ecommerce & Digital
The Washington Post has a piece about Amazon’s efforts “to consolidate its telehealth, pharmacy and primary-care services following its $3 billion acquisition of One Medical in 2022. Earlier this month, Amazon laid off hundreds of employees across Amazon Pharmacy and One Medical and announced a corporate restructuring. Current and former employees say the move reignited […]
  1. Trends & External Forces
MNB reader Rich Heiland had a thought about out continuing conversation about CVS’s shortcomings: I consider drug stores a commodity. None of them do anything to distinguish themselves from one another in any significant way. I live in a downtown area. There is a Rite-Aid a block or so away. I go there. If there […]
  1. Shopper & Customer
  Boston Market, formerly known as Boston Chicken, began serving its homestyle meals of spit-roasted rotisserie chickens, made-from-scratch cornbread, and creamy mac and cheese in 1985. As it grew in popularity, it had about 1,200 locations at one time, according to Restaurant Business.  Today there are just over 300 locations in the United States and Puerto […]
  1. Channel: Grocery
The New York Post reports that Wegmans, having recently opened its first Manhattan store in Greenwich Village, has signed a “long term deal” for a space about four miles to the north near Lincoln Center, real estate that used to be occupied by a Bed Bath & Beyond. The Post writes that “some kind of […]
  1. CPG: Food
From USA Today: A nationwide recall of products containing cheese with a risk for listeria contamination continues to grow larger with salad kits and taco kits sold at stores including Albertsons, Costco, Walmart, and WinCo being removed from shelves. “Rizo-López Foods of Modesto, California, on Feb. 5 recalled dozens of dairy products including Queso Fresco and Cotija Cheese, because […]
  1. Channel: Ecommerce & Digital
Two stories this morning about Amazon’s legal battles: •  Reuters reports that Amazon has asked a federal judge to dismiss a proposed class action suit accusing it of misleading customers about the benefits of an Amazon Prime subscription. According to the story, “The lawsuit alleged Amazon’s marketing about Whole Foods deliveries for Prime members is […]
  1. Channel: Ecommerce & Digital
Fortune writes about how, while “Amazon will soon top Walmart in overall sales,” it continues to lag in the critical area of grocery sales. Not that Amazon is a laggard:  “After announcing blockbuster financial results from the holiday quarter and its largest operating profit ever last week, Amazon is now worth nearly $1.8 trillion.  The […]
  1. Channel: Ecommerce & Digital
Priced from £2, the Red Nose 2024 collection from Comic Relief is now available on Amazon, with free one-day delivery, and in Amazon Fresh stores and Whole Foods Market from 15th February. Money raised this Red Nose Day could help tackle poverty, provide food, essential healthcare or safe shelter for people in the UK and […]
  1. Technology & Innovation
Reacting to Amazon’s plan to create a pay tier for its Alexa smart speaker system, one MNB reader wrote: Our main household use for Alexa is to control lights, heat, and A/C.  If they start charging for it, we will stop using it.  There are many other platforms available for home control that do not […]
  1. Associates & Employees
The Associated Press has published an extensive investigative story about how many of America’s most popular and successful food brands are benefitting from what essentially is slave labor under a different name. An excerpt: “Intricate, invisible webs … link some of the world’s largest food companies and most popular brands to jobs performed by U.S. […]
  1. Channel: Ecommerce & Digital
CT Insider reports that Amazon has decided not to open Amazon Fresh stores in the towns of Westport and Brookfield, despite the fact it had done considerable work on the store facilities over the years. Instead, Big Y will take over the locations, offering those communities more traditional supermarket shopping alternatives. Some context from the […]
  1. Stores & Formats
“Narratives and storytelling in business really, really matter. You need to have a good business, but storytelling and narratives could take you over the top.” — Jason Del Rey, Journalist and Author So much of modern ecommerce competition is shaped by the actions of Walmart and Amazon. One dominated physical retail for decades before making […]
  1. Department: Food
Kroger will require its fresh produce suppliers to use Integrated Pest Management (IPM) practices for all products they sell to the supermarket giant by 2028 or 2030, depending on the grower’s size. Medium- to large-sized growers will be expected to meet the goal by the end of 2028, while small growers will have until 2030 […]
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See this visualization first on the Voronoi app. Car Brand Loyalty in 2024 This was originally posted on our Voronoi app. Download the app for free on iOS or Android and discover incredible data-driven charts from a variety of trusted sources. This graphic visualizes the best and worst car brands in terms of brand loyalty. […]
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Shoptalk always brings the best and brightest minds of the industry together for four days packed with insights, networking opportunities, trend predictions and so much more. This year, the spring event in Las Vegas was no exception. But like many other major industry events, Shoptalk can feel like you’re sprinting a marathon — there’s so […]
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Amid faltering demand for shoes and clothing as well as slipping digital sales, Nike Inc. said last week that it will bank a lot more on the thing it has spent the past several years turning away from: other retailers. Executives discussed those plans on Nike’s earnings call, during which it announced that while fiscal […]
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The Federal Trade Commission (“FTC”) is set to release an updated version of its Guides for the Use of Environmental Marketing Claims this year. These “Green Guides” — which haven’t been updated in over a decade — do not have the force of law but provide marketers with guidance on how to make properly substantiated […]

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