Shopper & Customer From Frictionless to Seamless: How Retailers are Reimagining the In-Store Experience Meaningful Customer Experiences Commerce is being reshaped on all fronts – leaving many retailers struggling with how to create meaningful consumer experiences. During the pandemic, shoppers quickly adapted to the ease of shopping online with curbside pickup and contactless deliveries. As restrictions were lifted, a ‘new’ consumer was born – one that blends their online […] Rethink Retail June 29, 2023June 30, 2023 4 min read Technology & InnovationConsumersShoppersData & InsightsMarketing: In StoreMarketing: Direct & PersonalizationPredictions and ForecastsOperations & Supply ChainPricing & PromotionsPartnershipsBOPISStore LocationConsultingTrends: RetailDept. NonfoodSustainabilityStrategyCOVID19Dept. HBCVendorsMergersTech: CashierlessTrends: ShoppingHome DepotAssociates 0 Saving Bookmark this article Bookmarked
Channel: Ecommerce & Digital Amazon Offers “Peek” At Its Shoppers’ Not-Very-Special Buying Habits Amazon yesterday issued something it is calling its “Cart Report,” which seems to be the first in a series of reports that will lay out what its customers are shopping for, built around certain themes. In this case, it is a “summer grilling shopping forecast based on last summer’s best sellers,” based on purchases made […] MorningNewsBeat June 28, 2023June 28, 2023 2 min read AmazonShoppersWhole FoodsPricing & PromotionsDept. FreshDept. GroceryBrick and MortarDept. FrozenData & InsightsUnileverTrends: ShoppingPredictions and ForecastsConsumers 0 Saving Bookmark this article Bookmarked
Shopper & Customer FMI: Food shoppers are widening their concept of value ARLINGTON, Va. — The latest consumer research by FMI – The Food Industry Association indicates that consumers are approaching grocery shopping with a new, broader concept of value than the traditional focus on price and quantity. Understanding the shift, which appears to be related largely to generational change, is essential for the food industry, says […] MMR June 19, 2023June 19, 2023 3 min read ConsumersShoppersDept. GroceryHealth & WellnessEconomySustainabilityExecutivesBrick and MortarData & InsightsDept. NonfoodMarketing: Loyalty & SubscriptionPartnershipsStrategyTechnology & InnovationThick DataESG and CSRTrends: Shopping 0 Saving Bookmark this article Bookmarked
Trends & External Forces An early holiday shopping forecast makes us glad we own two of the best retail stocks [[“value”:”TJX Companies (TJX) and Costco (COST) are stand-out names that can attract consumers in a beaten-down retail environment.”]] CNBC June 18, 2023June 18, 2023 < 1 min read Trends: ShoppingPredictions and ForecastsHoliday & EventsConsumersSustainabilityCostco 0 Saving Bookmark this article Bookmarked
Department & Category FMI issues statement on food inflation ARLINGTON, Va. – FMI – The Food Industry Association Vice President, Tax, Trade, Sustainability and Policy Development Andy Harig issued the following statement on the May 2023 Consumer Price Index (CPI) numbers that reveal another month of moderating food price inflation. “The May CPI report reveals grocery prices continue to level off, with food price inflation […] MMR June 14, 2023June 14, 2023 < 1 min read Dept. GroceryEconomyConsumersShoppersAssociatesData & InsightsGoogleDept. DairyDept. FreshSustainabilityTechnology & InnovationCOVID19Dept. RefrigeratedOwned Brands (Private Label)PartnershipsTrends: Shopping 0 Saving Bookmark this article Bookmarked
Shopper & Customer Grocery shoppers expand perception of value ARLINGTON, Va. — Grocery shoppers are considering a wider range of factors beyond just price when they evaluate whether the items they buy offer “good value,” according to a recent survey conducted by FMI – The Food Industry Association. The survey, part of FMI’s U.S. Grocery Shopping Trends 2023 series, sheds light on the evolving […] MMR May 25, 2023May 25, 2023 2 min read ShoppersConsumersThick DataBrick and MortarDept. GrocerySustainabilityMarketing: In StoreEconomyData & InsightsExecutivesPredictions and ForecastsTrends: Shopping 0 Saving Bookmark this article Bookmarked
Trends & External Forces Charts: 2023 Global Shopping Trends Global consumers have altered their shopping habits owing to inflation and economic uncertainty. But most see better times ahead. The post Charts: 2023 Global Shopping Trends appeared first on Practical Ecommerce. Practical Ecommerce May 17, 2023May 17, 2023 < 1 min read Trends: ShoppingData & InsightsEconomyConsumers 0 Saving Bookmark this article Bookmarked
Shopper & Customer FMI: Consumers respond to high prices by seeking deals ARLINGTON, VA — Shopping around to find bargains is a more popular way to cope with inflation than buying fewer items, according to a new survey of U.S. grocery shoppers conducted for FMI — the Food Industry Association. Among shoppers concerned about rising food prices, only 32% reported buying fewer items as a strategy in […] MMR April 18, 2023April 18, 2023 2 min read ShoppersConsumersDept. GroceryEconomyBrick and MortarThick DataCompetitionDept. BeverageExecutivesStrategySustainabilityRestaurantsTrends: Shopping 0 Saving Bookmark this article Bookmarked
Shopper & Customer Best Buy lays off hundreds of store employees as shopping trends shift [[“value”:”Best Buy said Friday that it is laying off hundreds of store workers as more of its shoppers buy online and sales of consumer electronics weaken.”]] CNBC April 15, 2023April 15, 2023 < 1 min read Best BuyAssociatesTrends: ShoppingShoppersDept. NonfoodDept. Consumer ElectronicsConsumers 0 Saving Bookmark this article Bookmarked
Data & Insights How Product Intelligence Supports the Retail Shopping Experience Product Intelligence helps ensure retailers know as much—or more—about the products they stock as the shoppers that buy them. Properly applied, this helps create memorable shopping experiences that help increase shopper loyalty and frequency. This is possible because modern Product Intelligence solutions break product data into its component attributes making it easy to understand how […] Spins April 4, 2023April 4, 2023 3 min read Data & InsightsShoppersMerchandisingHealth & WellnessDept. NonfoodTechnology & InnovationConsumersCustomer ExperienceDept. Natural / OrganicMarketing: In StoreMarketing: Loyalty & SubscriptionOwned Brands (Private Label)Trends: ConsumerStrategyPartnershipsMarketing: Direct & PersonalizationTrends: Shopping 0 Saving Bookmark this article Bookmarked
Technology & Innovation The Price of Eggs Isn’t the Only Thing Grocers Are Managing These Days According to FoodIndustry.com, the U.S. food market is worth $1.5 trillion annually, or roughly 4 percent of the domestic gross product. $800 billion of that revenue is from supermarkets and food stores. Compare this to the U.S. apparel market, which is estimated to be worth $318 billion (Statistica). And while the retail industry often focuses […] Phillip Brown March 16, 2023July 11, 2023 5 min read Technology & InnovationDept. GroceryAIConsumersShoppersDept. DairyDeliveryOperations & Supply ChainCustomer ExperienceDept. FreshSustainabilityEconomyMerchandisingMarketing: In StoreCOVID19Trader JoesDept. BeverageWhole FoodsHealth & WellnessMetaverseOwned Brands (Private Label)Dept. ApparelTargetLidlInternationalCompetitionPackagingData & InsightsWegmansPartnershipsBrick and MortarConsultingWalmartCostcoMarketing: BrandDept. Adult BevDept. Natural / OrganicDept. NonfoodDept. PerimeterDept. BakeryHello FreshKrogerAldiAmazonTrends: TechAutonomous VehiclesAssociatesTrends: ShoppingBOPISHomeChef 0 Saving Bookmark this article Bookmarked
Shopper & Customer Don’t Ignore Email and SMS: Consumers Surely Haven’t Looking for a marketing edge? Of course you are, but little did you know that the elusive edge may be closer than you realize. Omnisend’s recently released yearly email and SMS marketing benchmark report analyzed more than 17 billion marketing emails and 107 million SMS sent by brands in 2022. It showed how deeply consumers […] Greg Zakowicz March 14, 2023March 14, 2023 3 min read ConsumersShoppersTargetMarketing: Direct & PersonalizationMarketing: MobilePredictions and ForecastsMarketing: UGCHoliday & EventsHealth & WellnessCustomer ExperienceESG and CSRStrategyTrends: MarketingDeliveryDept. GroceryDept. BeverageMarketing: Loyalty & SubscriptionOperations & Supply ChainTrends: Shopping 0 Saving Bookmark this article Bookmarked
Channel: Ecommerce & Digital What Amazon Shopping Trends Can Teach Us About Ecommerce Salsify Just as the vast biodiversity of the Amazon rainforest can often serve as a microcosm of the planet’s broader ecology, the sheer scale of Amazon.com’s operation can also provide some insights into the behaviors and trends shaping the global economy. Salsify March 14, 2023March 14, 2023 < 1 min read AmazonTrends: ShoppingData & InsightsEconomySustainabilityMarketing: Social MediaDept. Apparel 0 Saving Bookmark this article Bookmarked
Data & Insights E-Commerce Growth in the Age of CX: Strategies for Success The e-commerce trend shows no signs of diminishing as more consumers make this channel their preferred shopping destination. While economic uncertainties continue to affect business sentiment, e-commerce remains a bright spot. The global e-commerce growth rate for 2023 is forecast at 10.4 percent, bringing e-commerce sales worldwide to $6.3 trillion, an increase over the previous year. Additionally, recent […] Byron Fernandez March 6, 2023July 11, 2023 3 min read Customer ExperienceShoppersTechnology & InnovationAIData & InsightsConsumersMarketing: Loyalty & SubscriptionPredictions and ForecastsDeliveryOperations & Supply ChainTrends: ShoppingConsultingExecutivesMarketing: Direct & PersonalizationMetaverseStrategyTrends: RetailEconomy 0 Saving Bookmark this article Bookmarked
Data & Insights The Art & Science of Forecasting Forecasting a new store’s sales is f***ing hard When you’re building a business case for a new store, the Year 1 Sales forecast is arguably the most difficult line item to pin down. It’s also one of the most influential variables in the model that can make or break the business case. Most of the […] Rethink Retail February 10, 2023February 11, 2023 11 min read Data & InsightsPredictions and ForecastsBrick and MortarStore LocationShoppersResults & InvestmentCompetitionOmnichannelReturnsTargetDept. FreshStore FormatDept. ApparelDept. NonfoodGovernmentOperations & Supply ChainDept. PerimeterThick DataStrategyPartnershipsDept. Natural / OrganicAssociatesMarketing: Social MediaEconomyTrends: ShoppingDept. HBCDept. BeverageAI 0 Saving Bookmark this article Bookmarked
Retail Operations What Are Webrooming and Showrooming? Salsify As the lines between our online and offline lives get blurrier, shopping behaviors are changing irrevocably. The omnichannel nature of modern retail has given rise to two related shopping trends: webrooming and showrooming. Salsify February 10, 2023February 10, 2023 < 1 min read OmnichannelTrends: ShoppingMarketing: Social Media 0 Saving Bookmark this article Bookmarked
Trends & External Forces Volcanica Coffee’s Founder and CEO on the Impact of Authentic Brand Storytelling Maurice Contreras is founder and CEO of Volcanica Coffee, a specialty coffee roaster that imports 150-plus exotic coffees from volcanic regions around the world. While at the National Retail Federation Big Show in New York City earlier this week, Editor-in-Chief Joe Keenan spoke with Contreras about the company and his career background, the online shopping […] Kristina Stidham January 20, 2023January 20, 2023 < 1 min read Dept. BeverageWeatherExecutivesShoppersAcquisitionTrends: ShoppingSustainabilityPredictions and ForecastsOperations & Supply ChainMarketing: Social MediaESG and CSRConsumersAssociates 0 Saving Bookmark this article Bookmarked
Retailer Media Home Improvement Retail Media with Lowe’s One Roof Media Network’s Abi Subramanian The CPG Guys, PVSB and Sri are joined in this episode by Abi Subramanian, Vice President of Lowe’s One Roof Media Network, a robust portfolio of omnichannel advertising services powered by Lowe’s customer data, real-time shopping trends, and proven marketing expertise. Follow Abi Subramanian on LinkedIn at: https://www.linkedin.com/in/abishake/ Follow Lowe’s on LinkedIn at: https://www.linkedin.com/company/lowe’s-home-improvement/ Follow […] The CPG Guys December 21, 2022December 21, 2022 2 min read Marketing: Retail MediaMarketing: Social MediaPartnershipsLowesPodcastsData & InsightsOmnichannelPredictions and ForecastsMarketing: In StoreMarketing: Digital MediaShoppersTechnology & InnovationInclusivityTrends: Shopping 0 Saving Bookmark this article Bookmarked
Shopper & Customer 2022 Recap: What Affected the Health & Wellness Industry This Year Inflation, sustainability, and shopper trends shaped the market in 2022. The past 12 months have been eventful, exciting, and stressful. Unlike the previous two years that left everyone unmoored, 2022 was a year of moving forward. Shoppers returned to stores, students were in school, and workers settled into their permanent routines. The pandemic still affects […] Spins December 21, 2022December 21, 2022 5 min read ShoppersHealth & WellnessData & InsightsSustainabilityEconomyConsumersTrends: Food and BeverageDept. FreshDept. GroceryPredictions and ForecastsDept. Natural / OrganicESG and CSRPackagingDeliveryBrick and MortarThick DataCOVID19Dept. BeverageTrends: ShoppingAssociatesDept. FuelOperations & Supply ChainOwned Brands (Private Label)Insight ProvidersBig DataData VisualizationDept. DairyWalmartTargetMarketing: In StoreDept. RefrigeratedAmazon 0 Saving Bookmark this article Bookmarked 4
Shopper & Customer eBay UK comment: How retailers can respond to evolving consumer behaviour this winter By Upasana Gupta, GM Advertising UK at eBay As winter draws in, there are understandably growing concerns among consumers on what the future holds. Soaring energy bills, rising inflation and stagnant wages have created a relentless cost-of-living crisis, and many consumers are embracing frugality as a result. The latest research from eBay Ads found that the […] Retail Technology Innovation Hub December 11, 2022December 11, 2022 3 min read ConsumersShoppersSustainabilityInternational - UKStrategyTechnology & InnovationData & InsightsEconomyDept. OTCESG and CSRWeatherDept. FreshHoliday & EventsTrends: ShoppingPredictions and ForecastsDept. BeverageDept. ApparelDept. Adult BevUnileverRecommerce 0 Saving Bookmark this article Bookmarked
Trends & External Forces What 2022 holiday shopping trends and insights mean for marketers in 2023 Google’s Official Digital Marketing Publication. Explore the latest holiday insights briefing, focused on changing holiday spending habits. Google December 9, 2022December 9, 2022 < 1 min read Holiday & EventsData & InsightsTrends: ShoppingPredictions and ForecastsGoogle 0 Saving Bookmark this article Bookmarked
Trends & External Forces The new B2B landscape: a guide to connecting with B2B buyers Shopping habits have changed across both the B2B and B2C landscape. Learn the three key themes to drive consideration, foster engagement and deliver business results in this new shopping landscape. MarketingDive December 6, 2022December 6, 2022 < 1 min read Predictions and ForecastsTrends: Shopping 0 Saving Bookmark this article Bookmarked
Shopper & Customer Holiday Struggles: Text Analysis Reveals Consumers’ Christmas Concerns Will the holiday season help to bring the sparkle back into our lives or will consumers have themselves a miserable little Christmas? Numerical data signals the latter. Research by KPMG shows that 85 percent of consumers are somewhat, moderately or extremely concerned about inflation ahead of the holidays. With increased costs and supply and demand […] Alister Houghton November 30, 2022November 30, 2022 3 min read ConsumersHoliday & EventsData & InsightsTechnology & InnovationPricing & PromotionsShoppersEconomySustainabilityThick DataMarketing: Social MediaCOVID19TwitterTrends: ShoppingDept. GroceryDept. NonfoodPredictions and ForecastsTech: AR and VRMarketing: Direct & PersonalizationMarketing: Loyalty & SubscriptionMarketing: ShopperConsultingMarketing: TradeMetaverseBrick and Mortar 0 Saving Bookmark this article Bookmarked
Operations & Supply Chain How This Year’s Holiday Season Shopping Behaviors Will Affect Returns Amidst varying themes of the upcoming winter season, an unexpected and adverse development has occurred regarding holiday spending: consumers are having to adjust budgets and consider inflationary concerns along with supply chain shortages, both affecting the price and availability of many products this year. As a result, the retail industry will experience much earlier shopping […] Gaurav Saran November 29, 2022November 29, 2022 3 min read ReturnsConsumersHoliday & EventsOperations & Supply ChainEconomyShoppersOmnichannelDeliveryMarketing: In StoreDept. Natural / OrganicDept. FuelAssociatesTrends: ShoppingData & InsightsBrick and MortarExecutivesDept. NonfoodResults & Investment 0 Saving Bookmark this article Bookmarked
Shopper & Customer Inflation is Changing the Way Consumers Spend Money — Here’s How Retailers Can Cope With prolonged inflation, hiked interest rates, and an economic downturn, it’s no wonder consumers are feeling an increased amount of stress when making purchases or buying services. And with the holiday season upon us, many are rethinking their spending habits even more than they already were. In fact, 60 percent of consumers say their priorities keep changing […] Jason Streiff November 23, 2022November 23, 2022 3 min read ConsumersEconomyHoliday & EventsShoppersOperations & Supply ChainConsultingCustomer ExperienceMarketing: Social MediaMeta (Facebook)Data & InsightsAmazonMarketing: TradeThick DataTrends: ShoppingSustainabilityStrategyMerchandisingMarketing: In StoreMarketing: Direct & PersonalizationDeliveryMarketing: BrandGovernmentTrends: ConsumerESG and CSRUnilever 0 Saving Bookmark this article Bookmarked
Shopper & Customer 4 Black Friday shopping trends in the US As October ends and the winter holiday season comes around, Americans start to get excited for a few things: pumpkin pie, Thanksgiving, and of course, Black Friday. Since Q3 2021, 36% of Americans think the US economy is going to get worse, and 66% think their personal finances are going to do the same. But […] GWI (Global Web Index) November 4, 2022November 4, 2022 7 min read ConsumersHoliday & EventsShoppersMarketing: Social MediaDept. NonfoodESG and CSRStrategyDept. ApparelData VisualizationBrick and MortarAmazonTrends: ShoppingPredictions and ForecastsCOVID19EconomyGoogleShopifyStore LocationData & InsightsTikTokTrends: ConsumerTargetDept. Toys & GamesInsight ProvidersMarketing: In StoreOperations & Supply ChainMeta (Facebook) 0 Saving Bookmark this article Bookmarked
Shopper & Customer Consumers adapt to evolving economy, modify holiday grocery budgets ARLINGTON, Va. — FMI—The Food Industry Association released Part VI of its U.S. Grocery Shopping Trends 2022 series, titled “Holiday Shopping.” The final release from the expansive survey of food shoppers’ journeys explores the sentiment and behaviors of consumers as they head into the holiday season. This year, typical holiday stress is exacerbated by inflationary concerns, with 62% […] MMR October 21, 2022October 21, 2022 2 min read ConsumersHoliday & EventsEconomyShoppersDept. GroceryCOVID19Technology & InnovationDept. NonfoodExecutivesMarketing: BrandMarketing: Social MediaOperations & Supply ChainPredictions and ForecastsThick DataTrends: Shopping 0 Saving Bookmark this article Bookmarked
Media & Marketing Opinion: From TV to TikTok – how social has changed TV shopping forever As one of the fastest-growing online shopping trends, social commerce is everywhere and it’s showing no signs of going away any time soon. A recent trends report from Checkout.com revealed… The post Opinion: From TV to TikTok – how social has changed TV shopping forever appeared first on Latest Retail Technology News From Across The […] ChargedRetail October 14, 2022October 14, 2022 < 1 min read Marketing: BroadcastESG and CSRTikTokMarketing: Social MediaInternational - UKTechnology & InnovationTrends: Shoppingsocial commerce 0 Saving Bookmark this article Bookmarked
Shopper & Customer The trends turning curious shoppers into customers this season Google’s Official Digital Marketing Publication. Discover the top holiday shopping trends influencing shoppers & how to convert them into customers. Google September 26, 2022September 26, 2022 < 1 min read ShoppersHoliday & EventsGoogleTrends: Shopping 0 Saving Bookmark this article Bookmarked
Shopper & Customer Perceptions vs. Reality: Shopper Trends and Behaviors You Might Not Expect When it comes to eCommerce, how do you shop? Do you discover products on social media? What items are must-haves for certain holidays? Do your friends and family buy the same brands as you? Of course, everyone shops a little differently from one another. To uncover some of these differences and take a pulse on […] MikMak June 13, 2022June 13, 2022 < 1 min read ShoppersTrends: ShoppingMarketing: Social MediaHoliday & EventsESG and CSR 0 Saving Bookmark this article Bookmarked
Channel: Mass Retailer Media Data & Insights Walmart’s new combo will aid suppliers Walmart Luminate and Walmart Connect to become Walmart Luminate Insights Activation Written by Supermarket News April 18, 2024April 18, 2024 Saving Bookmark this article Bookmarked
Media & Marketing Media & Marketing Technology & Innovation Amazon introduces shoppable, ad-supported channel to Prime Video, Freevee The channel leverages Amazon’s “shop the show” technology to enable viewers to easily purchase content seen on their TV screen via a mobile device. Written by MarketingDive April 18, 2024April 18, 2024 Saving Bookmark this article Bookmarked
Operations & Supply Chain Department: Nonfood ESG Operations & Supply Chain Asics creates a circular shoe, returns program The sporting goods company designed a shoe ready to undergo recycling at the end of its use. Written by RetailDive April 18, 2024April 18, 2024 Saving Bookmark this article Bookmarked
ESG Data & Insights Operations & Supply Chain Retailers Gain Control of Their Sustainability Goals as the ESG Storm Clouds Start to Gather Over Operations Using event-driven architecture (EDA), retailers must link essential data at speed and scale throughout their ecosystems near and far to come to grips with now essential environmental, social and governance (ESG) reporting in three key areas. 1. Dead Heading — Optimizing Transportation/Emissions on Every Journey When it comes to transportation within the retail sector, any […] Written by TotalRetail April 18, 2024April 18, 2024 Saving Bookmark this article Bookmarked
Technology & Innovation Channel: Dollar/Value Channel: Ecommerce & Digital Channel: Grocery Department: Food Corporate Strategy Media & Marketing Shopper & Customer Technology & Innovation Trends & External Forces Retail Operations Merchandising Stores & Formats Why Amazon’s Just Walk Out initiative failed – and why it’s not the end of checkout free technology It recently emerged that Amazon’s Just Walk Out offering is being dropped from Amazon Fresh stores. However, it’s not checkout-free tech that’s failing, it’s the fact that Amazon’s checkout free solution doesn’t work, especially in grocery retailers, argues Will Glaser, Founder and CEO at Grabango. In the dynamic grocery retail landscape, a transformative wave is […] Written by Retail Technology Innovation Hub April 18, 2024April 18, 2024 Saving Bookmark this article Bookmarked