Data & Insights Three Prevalent Threats Against Online Shoppers In 2024 Online shopping continues to grow as a significant part of modern commerce. Data from Forbes Advisor shows that global retail e-commerce sales will hit $6.3 trillion in 2024, making up around a fifth of all retail transactions. The rise of online shopping has been advantageous but has also brought a host of challenges. Consumers, in […] Retail Minded April 18, 2024April 18, 2024 4 min read Technology & InnovationAIShoppersLegal & CriminalMarketing: Social MediaESG and CSRPredictions and ForecastsData & InsightsConsumersDeliveryMeta (Facebook)Pricing & PromotionsResults & InvestmentStore LocationMarketing: BrandTikTok 0 Saving Bookmark this article Bookmarked
Technology & Innovation Q1 2024 State of the Industry with Sri & PVSB Sri & PVSB use this episode to riff on the state of the omnichannel industry and current topics: What’s the latest perspective on retail media with a new name for The Dome depot media? It just doesn’t slow down, does it? Is it really return to store? Is traffic back and does focus really need […] The CPG Guys April 17, 2024April 17, 2024 2 min read Technology & InnovationAIPodcastsOmnichannelPredictions and ForecastsStreamingMarketing: BroadcastMarketing: Social MediaMarketing: Retail MediaStore Locationsocial commerceESG and CSRTikTok 0 Saving Bookmark this article Bookmarked
Retail Operations Unlock Omnichannel Customer Loyalty With Composable Commerce Regardless of the time, location or platform that customers choose to interact with their favorite brands, they expect a personalized and engaging experience. And for businesses that can deliver a unified experience, meeting customers’ heightened expectations is a great opportunity to outperform rivals. In fact, 80 percent of customers admit that the experience a company […] 0 Author Missing April 15, 2024April 15, 2024 3 min read ShoppersOmnichannelCustomer ExperienceDept. NonfoodMarketing: Loyalty & SubscriptionData & InsightsStrategyPricing & PromotionsTechnology & InnovationMarketing: Direct & PersonalizationMarketing: Social MediaStore LocationBrick and MortarExecutivesMeta (Facebook)Results & InvestmentSustainabilityTikTok 0 Saving Bookmark this article Bookmarked
Media & Marketing Choice Hotels targets millennial and Gen Z travelers with first TikTok marketing campaign The campaign, featuring influencer Jimmy Darts, aims to expand brand awareness for Choice’s Comfort and Cambria properties. MarketingDive April 12, 2024April 12, 2024 < 1 min read Marketing: Social MediaTikTokConsumersUnilever 0 Saving Bookmark this article Bookmarked
Media & Marketing TikTok’s Parent Company Sees 60% Revenue Growth in 2023, Exceeding Competitors ByteDance, the parent company of TikTok, saw a 60% spike in revenue last year. RetailWire April 11, 2024April 11, 2024 < 1 min read Marketing: Social MediaTikTok 0 Saving Bookmark this article Bookmarked
Shopper & Customer Inside Westfield Century City’s Infrastructure Supporting Experiential Retail Now embarking on its 60th year in business, Westfield Century City has become a beloved Los Angeles institution — one that has evolved alongside its broad demographic of Angelenos. It is this broad demographic, and its fast-evolving behaviors and expectations, that has inspired the team to invest more thoughtfully into events, experiential retail and activations […] Retail TouchPoints April 11, 2024April 11, 2024 5 min read ConsumersPop UpsBrick and MortarPredictions and ForecastsDept. ApparelShoppersMarketing: Social MediaDeliveryStore LocationPodcastsTikTokStreamingStrategyRestaurantsExecutivesOperations & Supply ChainPartnershipsHoliday & EventsDept. NonfoodDept. GroceryDept. FreshTrends: Retail 0 Saving Bookmark this article Bookmarked
Corporate Strategy Planet Fitness Founder Reveals Shocking Truth About Company In a recent interview with a controversial figure on TikTok, Planet Fitness Founder and ex-CEO Mike Grondahl dropped bombshell allegations about the company’s troubled history. RetailWire April 10, 2024April 10, 2024 < 1 min read SustainabilityHealth & WellnessTikTokMarketing: Social MediaExecutives 0 Saving Bookmark this article Bookmarked
Shopper & Customer Sephora, Dove top CPG 2024’s Most Innovative Brands List NEW YORK – CPG brands outpaced technology nearly 2:1 in the 2024 Most Innovative Brands survey conducted by Brand Keys Inc. (www.brandkeys.com), the New York-based brand loyalty and engagement research firm. “For the first time consumers acknowledged more CPG than Tech brands,” noted Robert Passikoff, brand keys founder and president. “And, for the first time, […] MMR April 8, 2024April 8, 2024 3 min read ConsumersTechnology & InnovationPredictions and ForecastsUnileverRestaurantsMarketing: Social MediaPepsiCoProcter & GambleHealth & WellnessESG and CSRMondelezEconomyDept. Toys & GamesDept. PetKraftHeinzMeta (Facebook)Dept. ApparelThick DataCompetitionTrader JoesAmazonResults & InvestmentStreamingTikTokMarketing: In StoreWalmartMarketing: Loyalty & SubscriptionDept. FreshChatGPTCVSData & InsightsWarby ParkerGoogleAI 0 Saving Bookmark this article Bookmarked
Media & Marketing The Future of Loyalty Programs: Community, Crowdsourcing and Beyond Brands and retailers that specialize in formal events and big “life moments” (think weddings, proms and the like) need to think about customer loyalty — how to win it and how to keep it — in a completely different way. For example, David’s Bridal has leaned into community and crowdsourcing to create programs that allow […] Retail Remix Podcast April 8, 2024April 8, 2024 < 1 min read Marketing: Loyalty & SubscriptionMarketing: Social MediaConsumersPodcastsTechnology & InnovationPredictions and ForecastsTikTokData & InsightsAcquisitionShoppersCustomer ExperienceTrends: FinanceThick DataResults & InvestmentEconomyPartnershipsTrends: RetailIndustry Conferences and EventsBNPLMarketing: Direct & Personalization 0 Saving Bookmark this article Bookmarked
Media & Marketing Shein, Temu have high customer overlap with TikTok Shop: report Even while facing a potential ban in the U.S., an Earnest Analytics report finds the platform is dominating social shopping. RetailDive April 5, 2024April 5, 2024 < 1 min read TikTokShoppersMarketing: Social Mediasocial commerceESG and CSRData & Insights 0 Saving Bookmark this article Bookmarked
Media & Marketing Kraft cooks up brand refresh, creative platform for unified sauce line The Kraft Sauces brand is tied to a “It’s not art. It’s Kraft.” creative platform that includes a playful content series across TikTok, YouTube and Instagram. MarketingDive April 4, 2024April 4, 2024 < 1 min read KraftHeinzMarketing: Social MediaTikTokMeta (Facebook) 0 Saving Bookmark this article Bookmarked
Channel: Mass Walmart Connect Extends Retail Media Reach with More In-Store Opportunities, Access for Non-Endemic Advertisers Walmart plans to take its Connect retail media offering “to the next level” this year, by expanding access to international and non-endemic advertisers, doubling down on self-serve capabilities across its spectrum of advertiser tools and expanding in-store, onsite and offsite advertising opportunities. “The role of our advertising business is earning increased attention — especially after […] Retail TouchPoints April 3, 2024April 3, 2024 3 min read WalmartMarketing: Retail MediaMarketing: In StorePartnershipsWalmart ConnectMarketing: BroadcastOmnichannelInternationalAcquisitionSponsoredTargetDept. NonfoodMarketing: Social MediaTechnology & InnovationShoppersMergersPredictions and ForecastsVendorsAIBrick and MortarData & InsightsUnileverExecutivesTikTokStreamingMarketing: Digital MediaResults & InvestmentRestaurants 0 Saving Bookmark this article Bookmarked
Media & Marketing Sociable: TikTok launches new ad campaign to oppose sell-off bill The ByteDance-owned platform continues to leverage its reach in attempt to alleviate concerns regarding its influence. MarketingDive April 2, 2024April 2, 2024 < 1 min read Marketing: Social MediaTikTok 0 Saving Bookmark this article Bookmarked
Media & Marketing A Creator on YouTube Earns $20,000 a Month to Make 1-Minute Videos In a bid to beat rival platforms like Instagram and TikTok, YouTube has revealed that numerous creators are now monetizing their short videos on the platform and earning a sizable paycheck. RetailWire March 30, 2024March 30, 2024 < 1 min read Marketing: Social MediaTikTokMeta (Facebook) 0 Saving Bookmark this article Bookmarked
Media & Marketing e.l.f. Cosmetics scores a social commerce first as it preps debut of TikTok Shop Super Brand Day e.l.f. Beauty has announced that e.l.f. Cosmetics will be the first brand featured in a TikTok Shop Super Brand Day, running 31st March to 3rd April. The highlight will be the debut of Power Grip Dewy Setting Spray, e.l.f.’s newest product. e.l.f. Cosmetics has penned an original song for the debut of Power Grip Dewy […] Retail Technology Innovation Hub March 29, 2024March 29, 2024 3 min read TikTokMarketing: Social MediaDept. HBCData & InsightsTechnology & InnovationPartnershipsESG and CSRsocial commerceExecutivesOperations & Supply ChainInternational - UKShoppersPredictions and ForecastsDept. NonfoodMerchandisingMarketing: In StoreDept. Toys & GamesDept. Natural / OrganicConsumers 0 Saving Bookmark this article Bookmarked
Media & Marketing E.l.f. Creates Original Song to Celebrate First-Ever TikTok Shop Super Brand Day Sale E.l.f. Cosmetics will be the first brand featured in a TikTok Shop Super Brand Day, which will put the brand front and center on the social media platform from March 31 to April 3, 2024. The special TikTok activation will complement E.l.f.’s larger celebration of the brand’s 20th anniversary and also mark its one-year anniversary […] Retail TouchPoints March 29, 2024March 29, 2024 2 min read Marketing: Social MediaTikTokShoppersPredictions and ForecastsPartnershipsESG and CSRDept. HBCOperations & Supply ChainExecutives 0 Saving Bookmark this article Bookmarked
Department: HBC U.S. News reveals the 2024 Best OTC Medicine & Health Products WASHINGTON – U.S. News & World Report, the global authority in health care rankings and consumer advice, today published the second annual Best OTC Medicine & Health Products. The latest edition of the rankings features 132 categories, with 33 brand new over-the-counter product categories included this year. The brands with the most No. 1 products […] MMR March 28, 2024March 28, 2024 2 min read Dept. HBCDept. OTCHealth & WellnessPredictions and ForecastsMarketing: Social MediaConsumersJohnson & JohnsonJ&JMeta (Facebook)Thick DataDept. FuelTikTokTwitterData & InsightsMarketing: UGCPartnershipsTechnology & InnovationColgate-Palmolive 0 Saving Bookmark this article Bookmarked
Media & Marketing Driving Revenue in the Digital Age: Mastering Live-Selling Live-selling has emerged as a powerful tool within the social commerce realm, where it offers brands an opportunity to boost sales while establishing authentic connections with their audience. Last year, the livestream e-commerce market reached $31.7 billion, nearly triple its size in 2021. That market is expected to more than double by 2026 to $67.8 billion, […] TotalRetail March 26, 2024March 26, 2024 3 min read ESG and CSRData & InsightsStreamingSustainabilitysocial commerceShoppersPredictions and ForecastsInclusivityConsultingPricing & PromotionsMarketing: Digital MediaDept. ApparelStrategyStore LocationDeliveryMarketing: Social MediaDept. Natural / OrganicDept. GroceryTikTok 0 Saving Bookmark this article Bookmarked
Media & Marketing Why the latest TikTok ban attempt is different — and what it means for marketers A ban could benefit Meta, weakening competition and options for advertisers, while a potential suitor will need to be well-versed in data management. MarketingDive March 21, 2024March 21, 2024 < 1 min read TikTokMarketing: Social MediaCompetitionMeta (Facebook)Data & Insights 0 Saving Bookmark this article Bookmarked
Data & Insights Gen AI, Product Discovery and the Era of ‘AI Everywhere at Once’ in Retail Expectations for easy, seamless experiences — driven in part by the high bar set by Netflix, Spotify, and TikTok — have spilled over into other facets of consumers’ lives, including shopping. These global brands, and many B2C and B2B commerce brands, employ artificial intelligence to drive their customer experiences. However, AI isn’t a single science. […] Andrea Polonioli March 20, 2024March 21, 2024 3 min read AITechnology & InnovationShoppersConsumersAmazonData & InsightsPredictions and ForecastsChatGPTGoogleConsultingMarketing: Direct & PersonalizationStreamingStrategyResults & InvestmentCustomer ExperienceMarketing: Social MediaMarketing: Loyalty & SubscriptionMarketing: BroadcastTikTokDept. Nonfood 0 Saving Bookmark this article Bookmarked
Media & Marketing With a Ban Looming, TikTok Pushes Forward with New Commerce Features Last week, the U.S. House of Representatives approved a bill that would force TikTok owner ByteDance to sell its ownership of the app or face a ban in the U.S. Despite (or perhaps because of) this political pressure, TikTok is pushing forward on some big commerce ambitions — and the popular platform is putting success […] Retail TouchPoints March 20, 2024March 20, 2024 2 min read Marketing: Social MediaTikTokAITechnology & InnovationPartnershipsESG and CSRData & InsightsGovernmentMarketing: PrintShopifyPredictions and Forecasts 0 Saving Bookmark this article Bookmarked
Media & Marketing Harnessing QR codes on social networks In today’s digital age, where social media platforms like TikTok and Facebook reign supreme, businesses are constantly seeking innovative ways to stand out and connect with their target audience. One such method gaining traction is the strategic utilisation of QR codes within these social networks. By integrating TikTok QR code into marketing strategies, businesses can […] Retail Technology Innovation Hub March 18, 2024March 18, 2024 4 min read Marketing: Social MediaTikTokMeta (Facebook)ESG and CSRData & InsightsConsumersPricing & PromotionsMarketing: TradeTechnology & InnovationMarketing: Loyalty & SubscriptionPredictions and ForecastsCompetitionDept. NonfoodTargetShoppersDept. Natural / OrganicCustomer ExperienceTrends: MarketingMarketing: In StoreStore LocationHealth & Wellness 0 Saving Bookmark this article Bookmarked
Shopper & Customer Upside, Downside: How To Define Retail Responsibility The New York Times had a piece over the weekend about how young people, largely because of the impact of TikTok and other social media sites, have turned Sephora into a “retailer of choice.” According to the story, “Teenagers in the United States have said Sephora is their favorite beauty retailer, surpassing Ulta, according to […] MorningNewsBeat March 18, 2024March 18, 2024 2 min read ShoppersMarketing: Social MediaDept. HBCTikTokThick DataESG and CSRPredictions and ForecastsTrends: ConsumerResults & InvestmentOwned Brands (Private Label)ExecutivesConsumers 0 Saving Bookmark this article Bookmarked
Technology & Innovation Will Search Engine Traffic Really Drop 25% by 2026, As Gartner Predicts? Late last month, Gartner made a stunning prediction, forecasting an imminent and dramatic decline in search engine traffic. “By 2026, traditional search engine volume will drop 25%,” the research firm said. “with search marketing losing market share to AI chatbots and other virtual agents.” The prediction seemed aggressive, especially given that Microsoft Bing — with its […] Bigtechnology March 15, 2024March 21, 2024 7 min read Technology & InnovationAIBigTechPredictions and ForecastsData & InsightsStore LocationAmazonInsight ProvidersPodcastsChatGPTGoogleMarketing: VoiceMarketing: Social MediaMarketing: BroadcastStrategyTikTokStreamingConsumersVendorsExecutivesGovernmentOperations & Supply ChainESG and CSR 0 Saving Bookmark this article Bookmarked 5
Media & Marketing Potential US TikTok ban means brands must recognise the importance of diversifying their digital presence The US House of Representatives this week passed a bill that could see TikTok banned in America. It would give the social media giant’s Chinese parent company, ByteDance, six months to sell its controlling stake or the app would be blocked in the US. The bill passed overwhelmingly in a bipartisan vote, and now needs […] Retail Technology Innovation Hub March 14, 2024March 14, 2024 2 min read Marketing: Social MediaTikTokTechnology & InnovationPredictions and ForecastsTwitterESG and CSRStrategyEconomyIndustry Conferences and EventsData & InsightsExecutivesHealth & WellnessConsumersLegal & CriminalBrick and Mortar 0 Saving Bookmark this article Bookmarked
Media & Marketing Former Treasury Secretary Mnuchin Says He’ll Form a Group To Buy TikTok Former Treasury Secretary Steven Mnuchin is organizing an investor consortium to purchase TikTok as bipartisan legislation looms over the fate of the social media platform in the U.S. RetailWire March 14, 2024March 14, 2024 < 1 min read Marketing: Social MediaTikTokGovernmentESG and CSR 0 Saving Bookmark this article Bookmarked
Media & Marketing Google loses in local search to Instagram, TikTok among Gen Z Though Google remains popular for local search among older generations, Instagram (67%) and TikTok (62%) are preferred among Gen Z, SOCi found. MarketingDive March 14, 2024March 14, 2024 < 1 min read Marketing: Social MediaTikTokMeta (Facebook)GoogleConsumers 0 Saving Bookmark this article Bookmarked
Data & Insights Need to Know: What is advanced audience targeting and why is it important? Have you ever received an ad that felt incredibly specific? One that seems to understand exactly what stage of life you’re in and the kind of items you’re looking to buy? That is advanced audience targeting at work. Follow along as we break down what advanced audiences are, why they matter and how they’re changing […] Nielsen March 12, 2024March 12, 2024 5 min read Data & InsightsBig DataInsight ProvidersConsumersMarketing: BroadcastPredictions and ForecastsStrategyPartnershipsMarketing: Social MediaMarketing: Direct & PersonalizationStreamingTikTokDeliveryDept. BeverageMarketing: UGCMarketing: VoiceSustainabilityThick DataAI 0 Saving Bookmark this article Bookmarked
Media & Marketing HSN Evolves Video Commerce Across Channels, From Cable to TikTok In episode 443 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Rob Robillard, chief merchandising officer of HSN, a leading interactive and lifestyle retailer that is part of Qurate Retail Group. Listen in as Robillard provides an overview of HSN’s history in enabling video commerce and live shopping (1:00), the retailer’s increased focus on streaming […] Joe Keenan March 12, 2024March 12, 2024 2 min read Dept. HBCDept. Natural / OrganicMerchandisingShoppersMarketing: Social MediaTikTokHealth & WellnessOperations & Supply ChainExecutivesStreamingAcquisitionStrategyTechnology & InnovationDept. NonfoodMarketing: Digital MediaMarketing: Loyalty & SubscriptionData & InsightsPartnershipsPodcasts 0 Saving Bookmark this article Bookmarked
Department & Category Here’s How Panda Express NRG Partnership Can Drive Interactive Participatory Customer Engagement Panda Express excels at customer focused interactive participatory engagement and it is one of their success clues that they continually build upon according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. The Panda Express and NRG partnership will drive interactive and participatory customer trials according to Johnson. The collaboration offers several […] Grocerant Guru March 9, 2024March 9, 2024 3 min read Data & InsightsPartnershipsDept. GroceryShoppersGamingESG and CSRMarketing: Social MediaMarketing: TradeMarketing: In StorePricing & PromotionsOwned Brands (Private Label)PepsiCoSustainabilityTechnology & InnovationDept. FreshTikTok 0 Saving Bookmark this article Bookmarked
Channel: Mass Retailer Media Data & Insights Walmart’s new combo will aid suppliers Walmart Luminate and Walmart Connect to become Walmart Luminate Insights Activation Written by Supermarket News April 18, 2024April 18, 2024 Saving Bookmark this article Bookmarked
Media & Marketing Media & Marketing Technology & Innovation Amazon introduces shoppable, ad-supported channel to Prime Video, Freevee The channel leverages Amazon’s “shop the show” technology to enable viewers to easily purchase content seen on their TV screen via a mobile device. Written by MarketingDive April 18, 2024April 18, 2024 Saving Bookmark this article Bookmarked
Operations & Supply Chain Department: Nonfood ESG Operations & Supply Chain Asics creates a circular shoe, returns program The sporting goods company designed a shoe ready to undergo recycling at the end of its use. Written by RetailDive April 18, 2024April 18, 2024 Saving Bookmark this article Bookmarked
ESG Data & Insights Operations & Supply Chain Retailers Gain Control of Their Sustainability Goals as the ESG Storm Clouds Start to Gather Over Operations Using event-driven architecture (EDA), retailers must link essential data at speed and scale throughout their ecosystems near and far to come to grips with now essential environmental, social and governance (ESG) reporting in three key areas. 1. Dead Heading — Optimizing Transportation/Emissions on Every Journey When it comes to transportation within the retail sector, any […] Written by TotalRetail April 18, 2024April 18, 2024 Saving Bookmark this article Bookmarked
Technology & Innovation Channel: Dollar/Value Channel: Ecommerce & Digital Channel: Grocery Department: Food Corporate Strategy Media & Marketing Shopper & Customer Technology & Innovation Trends & External Forces Retail Operations Merchandising Stores & Formats Why Amazon’s Just Walk Out initiative failed – and why it’s not the end of checkout free technology It recently emerged that Amazon’s Just Walk Out offering is being dropped from Amazon Fresh stores. However, it’s not checkout-free tech that’s failing, it’s the fact that Amazon’s checkout free solution doesn’t work, especially in grocery retailers, argues Will Glaser, Founder and CEO at Grabango. In the dynamic grocery retail landscape, a transformative wave is […] Written by Retail Technology Innovation Hub April 18, 2024April 18, 2024 Saving Bookmark this article Bookmarked