Trends & External Forces LexisNexis Risk Solutions releases new fraud study ATLANTA — LexisNexis Risk Solutions has revealed the findings of the fourteenth edition of its annual LexisNexis True Cost of Fraud Study: Ecommerce and Retail Report – U.S. and Canada Edition. The report, based on a commissioned survey conducted by Forrester Consulting, shows that merchants in the U.S. and Canada incur an average cost of $3.00 […] MMR March 28, 2024March 28, 2024 3 min read Legal & CriminalConsumersShoppersData & InsightsCustomer ExperienceThick DataTrends: FinanceBNPLInternational - North AmericaConsultingCryptoExecutivesMarketing: BrandMarketing: Social MediaStrategyTechnology & Innovation 0 Saving Bookmark this article Bookmarked
Department: HBC U.S. News reveals the 2024 Best OTC Medicine & Health Products WASHINGTON – U.S. News & World Report, the global authority in health care rankings and consumer advice, today published the second annual Best OTC Medicine & Health Products. The latest edition of the rankings features 132 categories, with 33 brand new over-the-counter product categories included this year. The brands with the most No. 1 products […] MMR March 28, 2024March 28, 2024 2 min read Dept. HBCDept. OTCHealth & WellnessPredictions and ForecastsMarketing: Social MediaConsumersJohnson & JohnsonJ&JMeta (Facebook)Thick DataDept. FuelTikTokTwitterData & InsightsMarketing: UGCPartnershipsTechnology & InnovationColgate-Palmolive 0 Saving Bookmark this article Bookmarked
Data & Insights How AI and Automation Will Transform E-Commerce Operations Online retail and e-commerce providers are struggling to meet shopper expectations amidst ongoing inflation, higher costs and lingering supply chain woes. A new independent survey that queried nearly 2,000 global shoppers found that 88 percent of U.S. and 79 percent of U.K. shoppers said that online retailers delivered poor experiences at least once in the […] 0 Author Missing March 28, 2024March 28, 2024 4 min read AITechnology & InnovationShoppersOperations & Supply ChainData & InsightsPricing & PromotionsMarketing: Direct & PersonalizationConsumersCustomer ExperienceDeliveryMarketing: TradePredictions and ForecastsHoliday & EventsStrategyMarketing: Loyalty & SubscriptionOmnichannelDept. NonfoodReturnsAmazonTrends: TechESG and CSRGoogleMarketing: UGCOwned Brands (Private Label)Thick DataEconomy 0 Saving Bookmark this article Bookmarked
Media & Marketing Charted: Car Brand Loyalty in 2024 See this visualization first on the Voronoi app. Car Brand Loyalty in 2024 This was originally posted on our Voronoi app. Download the app for free on iOS or Android and discover incredible data-driven charts from a variety of trusted sources. This graphic visualizes the best and worst car brands in terms of brand loyalty. […] Visual Capitalist March 26, 2024March 26, 2024 3 min read Predictions and ForecastsMarketing: Loyalty & SubscriptionDept. NonfoodData & InsightsConsumersThick DataGoogleExecutives 0 Saving Bookmark this article Bookmarked
Data & Insights Future Forward: Zero-Party Data and the Evolution of Retail Advertising 2024 introduces distinct challenges for retail brands navigating data privacy amidst Google’s removal of cookies. Though cookie depreciation has been a looming threat since the original announcement back in 2020, Adtaxi’s 2024 Privacy Survey tells us that 33% of respondents still lack a cookie-replacement strategy. If your brand is in this category, there is no […] Retail TouchPoints March 26, 2024March 26, 2024 4 min read Data & InsightsTechnology & InnovationAIConsumersShoppersPredictions and ForecastsThick DataMarketing: Direct & PersonalizationTargetStrategyDept. ApparelAgenciesGoogleMarketing: Social MediaAssociatesBig DataTrends: RetailExecutivesMarketing: In StorePartnershipsSustainabilityTrends: Marketing 0 Saving Bookmark this article Bookmarked
Trends & External Forces FMI: health and wellness support becoming a pillar for grocers ARLINGTON, Va. — Building on burgeoning consumer interest in the link between health and nutrition, the grocery industry aims to raise its profile as a destination for a broad and expanding range of products and services that support customers’ well-being. Executives at FMI – The Food Industry Association recently examined the trend during a briefing […] MMR March 26, 2024March 26, 2024 3 min read Health & WellnessDept. GroceryConsumersGovernmentExecutivesStrategyThick DataDept. PharmacyData & InsightsAssociatesPredictions and ForecastsSustainabilityShoppersResults & InvestmentBrick and MortarMerchandisingMarketing: In StoreDept. Natural / OrganicDept. HBCTechnology & Innovation 0 Saving Bookmark this article Bookmarked
Media & Marketing FMI laying foundation to make grocers nonfoods destination JACKSONVILLE, Fla. — Supermarket operators have sold nonfood products for decades, but they still aren’t getting their fair share of the business. Despite the frequent trips that shoppers make to the grocery store, the channel only accounts for 8% of volume in the health and beauty care, household products and general merchandise categories, according to […] MMR March 26, 2024March 26, 2024 3 min read Dept. GroceryDept. NonfoodDept. HBCExecutivesVendorsMarketing: In StoreStrategyMerchandisingConsumersData & InsightsShoppersMarketing: TradeOmnichannelResults & InvestmentPartnershipsOwned Brands (Private Label)Thick DataHealth & WellnessSustainabilityDept. PetTargetTechnology & InnovationSponsored 0 Saving Bookmark this article Bookmarked
Holiday & Events Easter spending to top $22 billion WASHINGTON — Consumers are expected to spend about $22.4 billion on food, clothing and gifts to celebrate Easter, which falls on March 31 this year. That’s according to the annual survey conducted by the National Retail Federation and Prosper Insights & Analytics. The total figure is the second highest in the survey’s history, after last […] MMR March 25, 2024March 25, 2024 < 1 min read Holiday & EventsConsumersThick DataDept. NonfoodDept. GroceryDept. ApparelExecutivesData & InsightsPredictions and Forecasts 0 Saving Bookmark this article Bookmarked
Shopper & Customer Gen Z Grocery Shopping More Like Grandpa There is nothing like starting off a new blog with a quote from William Shakespeare. Well, here we go, “What’s past is prologue”. We are talking today about Gen Z grocery shopping habits and those of their grandparents, baby boomers. According to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® in his […] Grocerant Guru March 25, 2024March 25, 2024 3 min read International - UKConsumersData & InsightsDept. GroceryShoppersMarketing: In StoreDept. NonfoodBrick and MortarDept. ApparelCustomer ExperienceEconomyPricing & PromotionsMarketing: TradeResults & InvestmentTechnology & InnovationThick Data 0 Saving Bookmark this article Bookmarked
Data & Insights Most retail leaders say AI plays an important role in search strategies: survey Retail leaders cited improved accuracy and relevance as the two biggest roles AI can play, according to Algolia and Coleman Parkes Research. RetailDive March 22, 2024March 22, 2024 < 1 min read Technology & InnovationAIThick Data 0 Saving Bookmark this article Bookmarked
Data & Insights Nine in 10 stores failing to provide vape recycling drop-off points Only 11% of stores are providing recycling facilities for disposable vapes, says a survey from not-for-profit organisation Material Focus. The campaign group visited 764 retailers in 13 cities across the UK to find out if they were providing recycling facilities in their store. Only 86… This story continues at Nine in 10 stores failing to […] Talking Retail March 22, 2024March 22, 2024 < 1 min read SustainabilityBrick and MortarThick DataInternational - UKPredictions and Forecasts 0 Saving Bookmark this article Bookmarked
Shopper & Customer Progressive Grocer’s 75th Consumer Expenditures Study is Insightful Insights of consumers are a tool that every marketing team can benefit from. In the case of Progressive Grocer, they go directly to shoppers to explore not only what they’re buying in supermarkets, but also why they’re making certain decisions. In a great article by Jenny McTaggart the insights are easy to absorb. Steven […] Grocerant Guru March 22, 2024March 22, 2024 12 min read ShoppersConsumersDept. GroceryDept. FreshIndustry Conferences and EventsData & InsightsBrick and MortarSustainabilityDept. NonfoodDept. PerimeterHealth & WellnessEconomyDept. BakeryDept. DairyThick DataMarketing: PrintMarketing: In StoreOwned Brands (Private Label)Predictions and ForecastsDept. BeverageBOPISDept. RefrigeratedRestaurantsDept. Toys & GamesDept. OTCDept. PetCOVID19Dept. BabyWalmartKrogerMarketing: Loyalty & SubscriptionStore LocationStrategyDeliveryMarketing: TradePhilanthropyPackagingMerchandisingResults & InvestmentMarketing: ShopperDept. HBCDept. LaundryTechnology & InnovationPricing & PromotionsDept. Natural / Organic 0 Saving Bookmark this article Bookmarked
Shopper & Customer Return policies sway customer behavior: survey Store customers return less than online shoppers, and some rules are boosting in-store returns of online orders, according to the ICSC. RetailDive March 22, 2024March 22, 2024 < 1 min read ShoppersThick DataReturnsMarketing: In Store 0 Saving Bookmark this article Bookmarked
Data & Insights Complete brief survey on the impact of retail crime and get entered into prize draw Retail crime – including shop theft, abuse and violence against store owners and their staff – is at record levels and has become a hot topic in the national news agenda over recent months. This week, alarming figures emerged from a second survey conducted by… This story continues at Complete brief survey on the impact […] Talking Retail March 22, 2024March 22, 2024 < 1 min read Thick DataPredictions and ForecastsLegal & CriminalAssociates 0 Saving Bookmark this article Bookmarked
Data & Insights Survey: More than 50% of vapers think price increase will boost black market Following the recent announcement of a new vaping tax which will make products more expensive from October 2026, new insights from research and insights agency Opinium reveal that more than half (56%) of current vapers predict black market e-cigarette and vape sales will increase if… This story continues at Survey: More than 50% of vapers […] Talking Retail March 22, 2024March 22, 2024 < 1 min read Thick DataData & InsightsPredictions and ForecastsTechnology & Innovation 0 Saving Bookmark this article Bookmarked
Shopper & Customer Tailor Brand Actions to 4 Shopper Types to Drive Purchases When making key decisions about brand positioning and activation opportunities, brand leaders must pay close attention to the factors that influence audience buying behaviors. Brand leaders must leverage shopper mindsets to create powerful brand strategies, from messaging to channel strategy. In a Gartner survey, over 2,000 U.S. consumers were asked about traits that described the […] Anna Maria Virzi March 21, 2024March 21, 2024 3 min read ConsumersShoppersInsight ProvidersThick DataCustomer ExperienceTechnology & InnovationMarketing: UGCInternational - UKMarketing: TradePackagingBig DataEconomyMarketing: In StoreDept. HBCData & InsightsTargetStrategyPricing & PromotionsPredictions and ForecastsMarketing: Social MediaBrick and Mortar 0 Saving Bookmark this article Bookmarked
Media & Marketing How marketers can advance personalized marketing across the digital advertising ecosystem In modern media, personalization will become increasingly critical in connecting audiences with content and advertising that best align with their interests and preferences. For brands seeking 1:1 relationships with new consumers, quality audience data has become critical as the digital landscape expands and channel engagement fragments. This is particularly relevant across two fronts: traditional digital […] Nielsen March 21, 2024March 21, 2024 4 min read Marketing: BroadcastData & InsightsBig DataStreamingInsight ProvidersPredictions and ForecastsSustainabilityMarketing: Direct & PersonalizationMarketing: Digital MediaConsumersThick DataTechnology & InnovationDept. NonfoodAgenciesStrategyDeliveryDept. BeverageGoogleOperations & Supply ChainPricing & PromotionsTargetTrends: ConsumerDept. GroceryTrends: Marketing 0 Saving Bookmark this article Bookmarked
Shopper & Customer Creating Buzz For Product Launches Through Experiential Marketing Have a new product that you’re getting ready to launch? You can’t just put it on a store shelf or make it available and hope people find it – you’ve got to promote it if you want a shot at it being successful. And while conventional marketing like print, online, television and radio advertising still […] Retail Minded March 21, 2024March 21, 2024 4 min read ConsumersTechnology & InnovationDept. NonfoodMetaverseTargetShoppersMarketing: Loyalty & SubscriptionTech: AR and VRMerchandisingStrategyPop UpsMarketing: In StoreMarketing: UGCMarketing: Social MediaMarketing: BroadcastESG and CSRDept. Consumer ElectronicsData & InsightsThick DataBrick and Mortar 0 Saving Bookmark this article Bookmarked
Data & Insights Ardent Mills uncovers pivotal purchasing trends New survey says ingredients, indulgence shape decision-making. Food Business News March 21, 2024March 21, 2024 < 1 min read Thick Data 0 Saving Bookmark this article Bookmarked
Trends & External Forces Smokefree Generation Bill tabled; Trading Standards officers show support New research from the Chartered Trading Standards Institute (CTSI) indicates that Trading Standards Officers support the proposed Smokefree Generation Policy, tabled today in Parliament. A survey of local authority Trading Standards professionals has found that 80% of respondents support the government’s plan to stamp out… This story continues at Smokefree Generation Bill tabled; Trading Standards […] Talking Retail March 21, 2024March 21, 2024 < 1 min read GovernmentThick DataTechnology & InnovationPredictions and Forecasts 0 Saving Bookmark this article Bookmarked
Trends & External Forces Ex-smokers risk relapse if flavour ban enforced, says Evapo A new survey conducted by leading smoking cessation and specialist vaping company Evapo, reveals almost two thirds of ex-smokers are at risk of returning to tobacco if the government brings in flavour restrictions. The survey also revealed that 71% of people over the age of… This story continues at Ex-smokers risk relapse if flavour ban […] Talking Retail March 20, 2024March 20, 2024 < 1 min read Thick DataGovernmentPredictions and Forecasts 0 Saving Bookmark this article Bookmarked
Data & Insights 2024 Upfronts / NewFronts Webinar Webinar CTV Strategies: What media buyers need to know in 2024 April 3, 2024 12:30 – 1:15pm EDT Register now As the media industry races towards complete digitization, CTV stands out as a prominent channel marked by untapped potential Between the rising usage of CTV as digital identifiers disappear and its ability to offer advertisers […] Nielsen March 20, 2024March 20, 2024 3 min read Data & InsightsBig DataInsight ProvidersPredictions and ForecastsMarketing: BroadcastMarketing: Social MediaStreamingDept. NonfoodMarketing: Direct & PersonalizationConsumersHoliday & EventsExecutivesStrategyTechnology & InnovationThick DataTrends: Marketing 0 Saving Bookmark this article Bookmarked
Shopper & Customer Luxury Lessons: What High-End Brands Can Teach Store Designers Global design and consultancy organization Arcadis (formerly CallisonRTKL) recently worked with Saks to reinvent its West Coast flagship experience. but the company also has worked with its portfolio of luxury clients on a range of new store designs and experiences. Based on the innovation that’s evident in all these projects, Sterling Plenert, Principal at Arcadis, […] Retail TouchPoints March 20, 2024March 20, 2024 5 min read ConsumersBrick and MortarSustainabilityESG and CSRShoppersPop UpsMarketing: Social MediaFlagship StoresStore LocationTechnology & InnovationMarketing: In StoreDept. ApparelData & InsightsCOVID19Dept. BeveragePredictions and ForecastsExecutivesRestaurantsMarketing: Loyalty & SubscriptionDept. NonfoodIndustry Conferences and EventsDeliveryDept. HBCThick Data 0 Saving Bookmark this article Bookmarked
Data & Insights Retail crime wave continues to hit, survey shows Alarming figures have emerged from a second survey conducted by the British Independent Retailers Association in assessing the impact of the ongoing retail crime wave plaguing Britain’s high streets. Bira, which works with over 6,000 independent businesses of all sizes across the UK, released its latest… This story continues at Retail crime wave continues to hit, […] Talking Retail March 19, 2024March 19, 2024 < 1 min read Thick DataInternational - UKPredictions and Forecasts 0 Saving Bookmark this article Bookmarked
Data & Insights LaGuardia Airport Rises From Worst to First, Named Best in North America Renovations helped rank LaGuardia as one of the best airports in a 2023 survey. RetailWire March 19, 2024March 19, 2024 < 1 min read Thick Data 0 Saving Bookmark this article Bookmarked
Shopper & Customer Upside, Downside: How To Define Retail Responsibility The New York Times had a piece over the weekend about how young people, largely because of the impact of TikTok and other social media sites, have turned Sephora into a “retailer of choice.” According to the story, “Teenagers in the United States have said Sephora is their favorite beauty retailer, surpassing Ulta, according to […] MorningNewsBeat March 18, 2024March 18, 2024 2 min read ShoppersMarketing: Social MediaDept. HBCTikTokThick DataESG and CSRPredictions and ForecastsTrends: ConsumerResults & InvestmentOwned Brands (Private Label)ExecutivesConsumers 0 Saving Bookmark this article Bookmarked
Data & Insights Gen AI and Retail: How the Industry is Harnessing Disruptive Transformation Generative artificial intelligence (Gen AI) is spurring organizations across different sectors to fundamentally reimagine their approach to digital transformation. Nowhere is its disruptive potential more evident than in retail, where Gen AI’s ever-increasing capabilities are powering a new age of customer-centric innovation. Retailers are exploring use cases across a wide range of functions, from new […] Sanjay Jain March 18, 2024March 18, 2024 3 min read Technology & InnovationAIData & InsightsShoppersMarketing: Direct & PersonalizationThick DataPartnershipsPredictions and ForecastsDept. FuelMarketing: In StoreOperations & Supply ChainPricing & Promotions 0 Saving Bookmark this article Bookmarked
Data & Insights Utilizing the External Data Boom for Digital Shelf Optimization Publications about marketing often invoke the comparison of a digital shelf with a physical one. After all, a digital shelf displays your products for the customer to browse, just like a shelf in a brick-and-mortar store would. This comparison, however, has its limits. While customers come to browse the physical shelf, your digital shelf goes […] Retail TouchPoints March 16, 2024March 21, 2024 5 min read Data & InsightsMerchandisingShoppersTechnology & InnovationAICompetitionPredictions and ForecastsDept. NonfoodOperations & Supply ChainMarketing: Social MediaBig DataCustomer ExperienceMarketing: In StoreStore LocationESG and CSRTargetMarketing: UGCGoogleAmazonThick Data 0 Saving Bookmark this article Bookmarked
Data & Insights The Four Key Factors to Evaluate When Insourcing vs. Outsourcing Patient Support Programs Today’s guest post comes from Josh Marsh, Vice President and General Manager of Sonexus™ Access and Patient Support at Cardinal Health. Josh discusses factors that drive manufacturers to insource versus outsource patient support services. He shares data from a Cardinal Health survey of biopharmaceutical companies and offers four factors to consider when evaluating your patient […] Drug Channels March 15, 2024March 15, 2024 2 min read Data & InsightsHealth & WellnessMarketing: Social MediaThick DataPredictions and ForecastsSponsoredShoppersPricing & PromotionsMeta (Facebook) 0 Saving Bookmark this article Bookmarked
Channel: Ecommerce & Digital E-Grocery Business Showed Decline In February The February Brick Meets Click/Mercatus Grocery Shopper Survey is out, saying that “the U.S. online grocery market finished February with total monthly sales of $7.9 billion, down 10.5% compared to 2023.” According to the report, “Lower average order values (AOV) were the central catalyst driving the downward year-over-year sales trends as Ship-to-Home dropped 15.4% and […] MorningNewsBeat March 15, 2024March 15, 2024 2 min read DeliveryBOPISEconomyPredictions and ForecastsIndustry Conferences and EventsWeatherWalmartThick DataShoppersPartnershipsMarketing: In Store 0 Saving Bookmark this article Bookmarked
Acquisitions, Divestitures & Mergers Channel: Home Improvement Acquisitions, Divestitures & Mergers Corporate Finance Operations & Supply Chain Home Depot Acquires SRS for $18.25B, Boosting Pro Sales Home Depot recently announced its acquisition of SRS Distribution for a whopping $18.25 billion. This hefty investment marks the company’s boldest stride yet to seize a larger share of the professional market, particularly targeting contractors and roofers. Written by RetailWire March 28, 2024March 28, 2024 Saving Bookmark this article Bookmarked
Channel: Grocery Channel: Grocery Kroger to close 3 e-commerce fulfillment facilities The grocer said it will shutter one Ocado-powered spoke in South Florida and two others in Texas in late May. Written by Grocery Dive March 27, 2024March 28, 2024 Saving Bookmark this article Bookmarked
Media & Marketing Corporate Strategy Media & Marketing Data & Insights Shopper & Customer Trends & External Forces Charted: Car Brand Loyalty in 2024 See this visualization first on the Voronoi app. Car Brand Loyalty in 2024 This was originally posted on our Voronoi app. Download the app for free on iOS or Android and discover incredible data-driven charts from a variety of trusted sources. This graphic visualizes the best and worst car brands in terms of brand loyalty. […] Written by Visual Capitalist March 26, 2024March 26, 2024 Saving Bookmark this article Bookmarked
Retail Ecosystem ESG Media & Marketing Agencies & Vendors Retail Ecosystem Data & Insights International Shopper & Customer Technology & Innovation Trends & External Forces Operations & Supply Chain Key Takeaways From Shoptalk Spring 2024 Shoptalk always brings the best and brightest minds of the industry together for four days packed with insights, networking opportunities, trend predictions and so much more. This year, the spring event in Las Vegas was no exception. But like many other major industry events, Shoptalk can feel like you’re sprinting a marathon — there’s so […] Written by TotalRetail March 25, 2024March 26, 2024 Saving Bookmark this article Bookmarked
Department: Consumer Durables Department: Consumer Durables Corporate Strategy Corporate Finance Partnerships & Alt Profit Shopper & Customer Trends & External Forces Stores & Formats Nike Pivots, Embraces Wholesale Once Again Amid faltering demand for shoes and clothing as well as slipping digital sales, Nike Inc. said last week that it will bank a lot more on the thing it has spent the past several years turning away from: other retailers. Executives discussed those plans on Nike’s earnings call, during which it announced that while fiscal […] Written by TotalRetail March 25, 2024March 26, 2024 Saving Bookmark this article Bookmarked