Technology & Innovation How AI is Being Utilized in the Last-Mile Logistics Space Last-mile logistics is a complex and complicated facet of the business world that requires orchestrating many moving parts, meeting tight deadlines and addressing the needs of multiple stakeholders. In addition, several external factors — from weather to traffic to a lack of available parking — can disrupt the process. To enhance efficiency and increase productivity, […] Retail TouchPoints December 19, 2023December 19, 2023 3 min read Technology & InnovationAIDeliveryOperations & Supply ChainDept. NonfoodData & InsightsTrends: TechShoppersAutonomous VehiclesWeatherStore LocationMarketing: Social MediaMarketing: In StoreBOPISConsumersSustainabilityUnileverCOVID19Dept. GroceryTech: RoboticsExecutivesMarketing: Direct & PersonalizationDept. FuelResults & Investment 0 Saving Bookmark this article Bookmarked
Technology & Innovation How AI-Powered Pricing Software Can Improve Decision Making for Retailers and Suppliers With signs that retail sales are slowing and inflation remaining stubbornly elevated, more businesses are turning to artificial intelligence (AI)-powered pricing software to maximize revenue and protect operating margins. While cost cutting will always be important, it’s this focus on the top line that now creates lasting competitive advantage. The momentum behind AI shows no […] Tony Klimas December 19, 2023December 19, 2023 3 min read Technology & InnovationAIConsumersShoppersVendorsData & InsightsPartnershipsInternationalPricing & PromotionsTech: RoboticsSustainabilityStrategyResults & InvestmentExecutivesMarketing: In StoreGoogleBig DataConsultingEconomyGovernment 0 Saving Bookmark this article Bookmarked
Technology & Innovation Ulta Enters the World of ‘Beauty Experience Automation’ with Pilot of New Lash Application Tech Ulta Beauty will be the first retailer to pilot Luum Precision Lash’s new technology, which uses a combination of robotics and AI to enable lash artists to apply false eyelashes faster and more comfortably. Lash extensions can take hours to apply, but Luum’s new technology promises to cut that down to less than 75 minutes for […] Retail TouchPoints December 18, 2023December 18, 2023 < 1 min read Technology & InnovationDept. HBCAIMarketing: Social MediaTech: RoboticsPredictions and ForecastsPartnerships 0 Saving Bookmark this article Bookmarked
Channel: Ecommerce & Digital Ocado expands robotic arm deployment for grocery packing The expansion aims to accelerate the picking and packing process for the vast array of products offered by Ocado Group. Credit: chrisdorney via Shutterstock. In a strategic move to enhance its online grocery packing capabilities, UK-based online supermarket Ocado is set to double the number of robotic arms at its Luton warehouse, the Financial Times […] Retail Insights Network December 13, 2023December 14, 2023 2 min read OcadoTechnology & InnovationTech: RoboticsData & InsightsOperations & Supply ChainInternational - UKDept. GroceryExecutivesTrends: MarketingPredictions and ForecastsResults & InvestmentPartnershipsAmazon 0 Saving Bookmark this article Bookmarked
Technology & Innovation Comment: Here’s why you shouldn’t overlook the role of collaborative autonomous mobile robots Over the past three years, automation has gone from the background to the forefront of everyday business across industries, observes Gavin Donley, Head of Marketing at Brain Corp. Automation consists of many separate but related trends and sub-trends, but the burgeoning presence of collaborative autonomous mobile robots, or AMRs, stands as a defining force reshaping […] Retail Technology Innovation Hub December 6, 2023December 6, 2023 4 min read Technology & InnovationAIAssociatesTech: RoboticsMarketing: Social MediaOperations & Supply ChainTwitterTrends: TechData & InsightsPredictions and ForecastsConsultingSustainabilityInternationalConsumersWalmartExecutivesDept. Natural / OrganicThick DataBrick and MortarShoppersHealth & WellnessMarketing: In StoreMerchandising 0 Saving Bookmark this article Bookmarked
Technology & Innovation Featuring Metacask, Evri, and Confer With: RTIH’s biggest retail technology articles on LinkedIn right now We’re big fans of LinkedIn and are busy building an amazing community of retail tech enthusiasts on the social media platform. These are the articles that are currently on their radars, including Tesco, B&M, TPP Retail, SeeChange Technologies, Coalescent Mobile Robotics, German Doner Kebab, and the 2023 RTIH Innovation Awards. B&M rolls out TPP Retail […] Retail Technology Innovation Hub November 23, 2023November 23, 2023 5 min read Technology & InnovationAIPartnershipsMarketing: Social MediaInternational - UKTwitterExecutivesTescoTech: RoboticsDept. Adult BevBrick and MortarShoppersDeliveryOperations & Supply ChainInternationalConsumersHoliday & EventsRestaurantsOmnichannelTrends: TechMarketing: In StoreResults & InvestmentPhilanthropyAcquisitionCustomer ExperienceStrategyDept. ApparelDept. NonfoodSponsoredDept. BeverageDept. HBCblockchainESG and CSRData & InsightsUbereatsTech: CashierlessStart UpsPredictions and ForecastsMergersMarketing: TradeInternational - North America7-Eleven & Speedway 0 Saving Bookmark this article Bookmarked
Channel: Ecommerce & Digital Amazon Cuts Hundreds Of Alexa Jobs To Focus On AI The Seattle Times reports that Amazon is cutting “several hundred” jobs from its Alexa division as it places more attention on artificial business as a driver of its business. The email to employees from Daniel Rausch, vice president of Alexa and Fire TV, said, in part, that “as we continue to invent, we’re shifting some […] MorningNewsBeat November 20, 2023November 20, 2023 < 1 min read AmazonTechnology & InnovationAIMarketing: VoiceTech: RoboticsMarketing: BroadcastData & InsightsAssociates 0 Saving Bookmark this article Bookmarked
Data & Insights AI and the future of writing…and much more… Is writing old school? Are books in secular decline in a world of You Tube and Tik-Tok? Is there even a future for writers when AI is rapidly ingesting and constantly improving on all that has been written and can generate not just books from words but also create stunning images and incredible video? Will […] Rishad Tobaccowala November 12, 2023November 13, 2023 6 min read Technology & InnovationAIAmazonData & InsightsPredictions and ForecastsLegal & CriminalGeneral BusinessDept. NonfoodPodcastsGovernmentMarketing: UGCTech: RoboticsStreamingStart UpsMarketing: TradeMarketing: Social MediaUnileverMarketing: BroadcastESG and CSRChatGPTDept. PerimeterDeliveryDept. FreshExecutives 0 Saving Bookmark this article Bookmarked
International New DPD London Docklands eco-sortation centre enables clean, all electric online deliveries Parcel delivery company DPD has officially opened a new £40 million eco-regional sortation centre in Bromley-By-Bow that will enable the firm to deliver up to 80,000 ‘green’ parcels into London each day. The opening ceremony was performed by the Secretary of State for Transport, Mark Harper. The new facility, which is the size of 8.5 […] Retail Technology Innovation Hub November 10, 2023November 10, 2023 3 min read International - UKTechnology & InnovationDeliveryData & InsightsPartnershipsEconomyOmnichannelOperations & Supply ChainDept. NonfoodExecutivesHoliday & EventsResults & InvestmentSustainabilityTech: RoboticsTrends: Tech 0 Saving Bookmark this article Bookmarked
Media & Marketing Electronics retailer Maplin deploys new TrueLayer payments app as it goes live in Shopify App Store FinTech firm, TrueLayer, reports that its new payments app is now live in the Shopify App Store, allowing UK and EU merchants to add open banking payments to their checkout. Electronics retailer Maplin has gone live with the app, with further partners to be announced soon. The move enables Shopify merchants to add instant bank […] Retail Technology Innovation Hub November 9, 2023November 9, 2023 2 min read ShopifyMarketing: Social MediaTechnology & InnovationTwitterPartnershipsDept. NonfoodTrends: FinanceInternational - UKTescoExecutivesData & InsightsQ CommerceShoppersTech: RoboticsConsumers 0 Saving Bookmark this article Bookmarked
Department: Nonfood Post Office partners with DPD to offer in-branch customers new parcel delivery option The Post Office has teamed up with DPD as part of a plan to offer in-branch customers a wider range of parcel delivery options. The new Buy-In-Branch parcel service will begin in selected branches in time for the peak Christmas delivery season, complementing the recent launch of Parcels Online which enables customers to compare […] Retail Technology Innovation Hub November 7, 2023November 7, 2023 2 min read Dept. NonfoodShoppersDeliveryData & InsightsTechnology & InnovationPartnershipsInternational - UKTech: RoboticsPredictions and ForecastsOperations & Supply ChainHoliday & EventsExecutives 0 Saving Bookmark this article Bookmarked
Technology & Innovation Żabka Polska taps AiFi tech as it opens first store combining traditional and autonomous shopping option Żabka Polska has launched its first ever store that is open 24/7 and offers both a traditional and autonomous shopping option. In a LinkedIn post, Patryk Powierża, Head of Nano Growth at Żabka Polska, said: “Today we opened the first hybrid Żabka store powered by autonomous technology (supplied by AiFi). How does it work?” “From […] Retail Technology Innovation Hub October 30, 2023October 30, 2023 < 1 min read Technology & InnovationTrends: TechMarketing: Social MediaBrick and MortarTwitterShoppersTech: RoboticsStore FormatPricing & PromotionsPredictions and Forecasts 0 Saving Bookmark this article Bookmarked
Channel: Ecommerce & Digital Judging Andy Jassy The Information has an excellent piece by correspondent Jessica E. Lessin about Andy Jassy in which it delves into his management style and priorities. Here are four excerpts that grabbed my attention, and that I think are worth yours: • “He has flattened the management team and expanded his direct reports. He’s scrapped far-off projects […] MorningNewsBeat October 24, 2023October 30, 2023 4 min read Technology & InnovationAmazonAIDeliveryCOVID19ExecutivesCompetitionStreamingResults & InvestmentTech: RoboticsStrategyShoppersUnileverPredictions and ForecastsOperations & Supply ChainMarketing: Loyalty & SubscriptionDept. NonfoodAssociatesChatGPTMarketing: Digital Media 0 Saving Bookmark this article Bookmarked
Technology & Innovation Biden-Harris Administration Designates 31 Tech Hubs Across America As part of the President’s Investing in America agenda, the U.S. Department of Commerce identified regional centers primed for technological innovation and job creation. US Dept of Commerce October 24, 2023October 24, 2023 5 min read Technology & InnovationStrategyOperations & Supply ChainAISustainabilityDept. NonfoodEconomyAssociatesTrends: TechPredictions and ForecastsDept. PharmacyData & InsightsKraftHeinzInclusivityCompetitionTech: RoboticsHealth & WellnessMarketing: Direct & PersonalizationPartnerships 0 Saving Bookmark this article Bookmarked
Technology & Innovation Featuring AiFi, Macy’s, and TalkShopLive: RTIH runs you through the week’s coolest retail technology plays RTIH Editor, Scott Thompson, brings you his top ‘future of retail’ systems launches and deployments from the past week, including robot food delivery services, autonomous stores, AI chatbots, and peer-to-peer resale platforms. The University of Akron The University of Akron has rolled out a robot food delivery service, covering its campus building and residence halls. […] Retail Technology Innovation Hub October 21, 2023October 21, 2023 8 min read Technology & InnovationAIMarketing: Social MediaShoppersDept. ApparelSustainabilityInternational - UKPartnershipsHealth & WellnessConsumersTrends: TechTwitterAmazonBrick and MortarDeliveryPackagingTech: CashierlessTech: RoboticsFood DeliveryInternationalPredictions and ForecastsCustomer ExperienceRecommerceDept. GroceryData & InsightsMarketing: VoiceExecutivesMetaverseDept. BeverageMarketing: In StoreStrategyStore LocationCryptoGovernmentAssociatesDept. NonfoodESG and CSRUnileverGoogleTrends: RetailDept. DairyRestaurantsPress ReleaseFlagship StoresMeta (Facebook)MerchandisingInclusivityShopify 0 Saving Bookmark this article Bookmarked
Technology & Innovation Worth Reading: Amazon’s AI/Robotics Investment The Wall Street Journal reports this morning that Amazon “is introducing an array of new artificial intelligence and robotics capabilities into its warehouse operations that will reduce delivery times and help identify inventory more quickly. “The revamp will change the way Amazon moves products through its fulfillment centers with new AI-equipped sortation machines and robotic […] MorningNewsBeat October 18, 2023October 18, 2023 < 1 min read Technology & InnovationTech: RoboticsAmazonAIResults & InvestmentOperations & Supply ChainDeliveryMarketing: In StoreAssociatesEconomyPredictions and Forecasts 0 Saving Bookmark this article Bookmarked
Technology & Innovation Here’s what the grocery workforce wants [[“value”:” The majority of grocers have continued to face labor shortages, with 68% rating labor availability as “difficult” or “very difficult,” while the demand for digital orders steadily increased by 7% so far this year, according to a new report. As a result, the grocery workforce has experienced a 3% decrease in productivity. In this […] Supermarket News October 17, 2023October 17, 2023 2 min read AssociatesTechnology & InnovationAIData & InsightsTech: RoboticsDept. NonfoodConsumersShoppersCompetitionOperations & Supply ChainBrick and MortarBOPISSustainabilityMarketing: Loyalty & Subscription 0 Saving Bookmark this article Bookmarked
Media & Marketing Just Eat Takeaway.com develops AI powered chatbot with pilot set to launch soon in UK Just Eat Takeaway.com is launching an AI chatbot. Consumers who opt-in will be able to use the assistant to build and customise their orders through text and voice ordering. The company says it will continue to develop this experience and plans to roll-out features that help people discover new partners, as well as offering personalised […] Retail Technology Innovation Hub October 16, 2023October 16, 2023 < 1 min read Technology & InnovationAIFood DeliveryMarketing: Social MediaTwitterInternational - UKConsumersMarketing: VoicePartnershipsTech: RoboticsGrubhubDept. NonfoodDeliveryPricing & Promotions 0 Saving Bookmark this article Bookmarked
Data & Insights Need to Know: How to measure digital audiences and campaigns How does digital measurement compare to TV measurement? In a lot of ways, it’s similar: It involves panels, big data and technology to capture what people are doing online and who they are. As with TV, publishers use measurement to gauge the popularity of their content and value their ad inventory, and advertisers use it […] Nielsen October 12, 2023October 12, 2023 6 min read Big DataInsight ProvidersData & InsightsConsumersMarketing: BroadcastMarketing: Social MediaData VisualizationDept. NonfoodTechnology & InnovationMarketing: Retail MediaMarketing: UGCSustainabilityWeatherStore LocationTargetPredictions and ForecastsPackagingOperations & Supply ChainMeta (Facebook)ESG and CSRPartnershipsTech: RoboticsCustomer ExperienceGoogleAgencies 0 Saving Bookmark this article Bookmarked
Shopper & Customer Stop & Shop pilots kiosks for coupons and more [[“value”:” Stop & Shop has begun testing new in-store kiosks aimed as consumers who are “digital hesitant,” a spokesperson for the chain told Supermarket News. The new kiosks, dubbed Savings Stations, “provide a convenient way for customers, particularly non-digital shoppers, to activate and load their digital coupons on their card while shopping in-store,” […] Supermarket News October 10, 2023October 12, 2023 2 min read ShoppersMarketing: In StoreConsumersPricing & PromotionsMarketing: TradeAhold DelhaizeTechnology & InnovationMarketing: Loyalty & SubscriptionRegional GroceryKrogerTech: RoboticsAssociatesSoutheastern GrocersAlbertsons / SafewayBrick and MortarDept. Grocery 0 Saving Bookmark this article Bookmarked
Technology & Innovation The big AI and robotics concept that has attracted both Walmart and Softbank [[“value”:”Symbotic is an AI-powered warehouse technology that has deals with Walmart, Target and Albertsons. Its stock is up a lot, and Walmart is a big shareholder.”]] CNBC October 7, 2023October 7, 2023 < 1 min read WalmartTechnology & InnovationAITech: RoboticsTargetRegional GroceryOperations & Supply ChainAlbertsons / Safeway 0 Saving Bookmark this article Bookmarked
Media & Marketing First Class Vending, Mars Wrigley, Aramark open Frictionless Market at Uni of Nevada Las Vegas, powered by Zippin First Class Vending, in collaboration with Mars Wrigley and Aramark, has opened an unattended Frictionless Market at the University of Nevada Las Vegas (UNLV). Powered by Zippin’s platform, this lets customers grab items, and exit, eliminating the need for traditional checkouts. “We are excited to introduce the Frictionless Market to the UNLV community,” says Matthew […] Retail Technology Innovation Hub October 7, 2023October 12, 2023 2 min read Mars Inc.Marketing: Social MediaTwitterTech: CashierlessPartnershipsTechnology & InnovationDept. GroceryExecutivesMarketing: In StoreTech: RoboticsDept. BeverageMarketing: TradeConsumersShoppersBrick and Mortar 0 Saving Bookmark this article Bookmarked
Channel: Grocery Schnucks prepares to debut another small-format grocery store The newly constructed, 23,000-square-foot location in Oak Grove Village, Missouri, will feature technology including electronic shelf labels and a robotic shelf-scanning system, a spokesman said. Grocery Dive October 5, 2023October 5, 2023 < 1 min read Regional GroceryMerchandisingTechnology & InnovationTech: RoboticsStore LocationPackaging 0 Saving Bookmark this article Bookmarked
Channel: Restaurants Chipotle tests automation for burrito bowls and salads [[“value”:”Chipotle Mexican Grill is testing a robot made with Hyphen technology that can assemble burrito bowls and salads.”]] CNBC October 3, 2023October 3, 2023 < 1 min read RestaurantsTechnology & InnovationTech: RoboticsInternational - North America 0 Saving Bookmark this article Bookmarked
Department: Food The future of grocery automation: Four trends in fresh [[“value”:” Adam Gurga is national manager of grocery and retail partnerships with Cimcorp, a pioneer of intralogistics automation, specialized in fresh food handling and tire-handling solutions. It’s safe to say that the last few years have been filled with big challenges for businesses across the grocery industry. On top of rising costs […] Supermarket News September 30, 2023September 30, 2023 4 min read Dept. FreshOperations & Supply ChainDept. PerimeterSustainabilityTechnology & InnovationConsumersPredictions and ForecastsAssociatesTech: RoboticsDept. GroceryPackagingMerchandisingDeliveryDept. NonfoodResults & InvestmentPartnershipsEconomyMarketing: In StoreBrick and MortarShoppers 0 Saving Bookmark this article Bookmarked
Shopper & Customer ’Tis the Season to Bust 3 Customer Experience Myths The holidays are filled with myths, misconceptions and half-truths. We’ve all heard them: “Santa is real,” “I love this heinous sweater,” or “I’m not sure where that last cookie went.” When it comes to the retail industry, myths about customer experience (CX) are some of the most pervasive. During the holiday season, it’s critical for […] Candy Digges September 22, 2023September 22, 2023 3 min read Customer ExperienceShoppersTechnology & InnovationAIConsumersHoliday & EventsTech: RoboticsConsultingThick DataDept. Natural / OrganicMarketing: Loyalty & SubscriptionExecutivesPredictions and ForecastsDept. ApparelMarketing: In StoreDept. OTCDept. Beverage 0 Saving Bookmark this article Bookmarked
Data & Insights AI powered customer support in rental services: improving user experiences Artificial intelligence is an area of computer science that develops systems and algorithms that enable tasks to be formed without humans. This can include everything from problem solving and decision making to language comprehension and speech recognition. AI is increasingly being integrated into many industries, including the rental industry, and is changing the way that […] Retail Technology Innovation Hub September 4, 2023September 4, 2023 3 min read AITechnology & InnovationShoppersData & InsightsDept. NonfoodLegal & CriminalHoliday & EventsInternational - UKCompetitionResults & InvestmentDept. AppliancesConsumersESG and CSRMarketing: Social MediaSustainabilityTech: RoboticsUnilever 0 Saving Bookmark this article Bookmarked
Channel: Mass Walmart to Co-Pilot Drone Delivery with Alphabet Walmart’s drone delivery program is already well underway, with the retailer having completed 10,000 deliveries over the last two years in partnership with DroneUp. Now Walmart is expanding its efforts to offer “drone deliveries at scale,” through a new partnership with Google parent company Alphabet. Alphabet’s Wing division will now offer on-demand drone delivery from […] Retail TouchPoints August 30, 2023August 31, 2023 2 min read WalmartDeliveryPartnershipsBrick and MortarTechnology & InnovationDept. NonfoodMarketing: Social MediaOperations & Supply ChainDept. DairyResults & InvestmentConsumersGoogleExecutivesTech: Robotics 0 Saving Bookmark this article Bookmarked
Channel: Mass Walmart to Co-Pilot Drone Delivery with Alphabet Walmart’s drone delivery program is already well underway, with the retailer having completed 10,000 deliveries over the last two years in partnership with DroneUp. Now Walmart is expanding its efforts to offer “drone deliveries at scale,” through a new partnership with Google parent company Alphabet. Alphabet’s Wing division will now offer on-demand drone delivery from […] Retail TouchPoints August 29, 2023September 5, 2023 2 min read WalmartDeliveryPartnershipsBrick and MortarTechnology & InnovationDept. NonfoodMarketing: Social MediaOperations & Supply ChainDept. DairyResults & InvestmentConsumersGoogleExecutivesTech: Robotics 0 Saving Bookmark this article Bookmarked
Technology & Innovation Grubhub tie up sees Cartken robots deliver 50,000+ orders to students at the University of Arizona Cartken reports that, through its partnership with Grubhub, more than 50,000 autonomous deliveries have been made via its robots on the University of Arizona’s campus during the ‘22 – ‘23 school year. Said robots first debuted on the University of Arizona’s campus in August 2022, just in time for the start of the school year. […] Retail Technology Innovation Hub August 25, 2023August 25, 2023 2 min read Technology & InnovationTech: RoboticsGrubhubFood DeliveryPartnershipsMarketing: Social MediaTwitterDeliveryTrends: TechRestaurantsDept. GroceryBOPISExecutivesAssociates 0 Saving Bookmark this article Bookmarked
Media & Marketing Corporate Strategy Media & Marketing Data & Insights Shopper & Customer Trends & External Forces Charted: Car Brand Loyalty in 2024 See this visualization first on the Voronoi app. Car Brand Loyalty in 2024 This was originally posted on our Voronoi app. Download the app for free on iOS or Android and discover incredible data-driven charts from a variety of trusted sources. This graphic visualizes the best and worst car brands in terms of brand loyalty. […] Written by Visual Capitalist March 26, 2024March 26, 2024 Saving Bookmark this article Bookmarked
Retail Ecosystem ESG Media & Marketing Agencies & Vendors Retail Ecosystem Data & Insights International Shopper & Customer Technology & Innovation Trends & External Forces Operations & Supply Chain Key Takeaways From Shoptalk Spring 2024 Shoptalk always brings the best and brightest minds of the industry together for four days packed with insights, networking opportunities, trend predictions and so much more. This year, the spring event in Las Vegas was no exception. But like many other major industry events, Shoptalk can feel like you’re sprinting a marathon — there’s so […] Written by TotalRetail March 25, 2024March 26, 2024 Saving Bookmark this article Bookmarked
Department: Consumer Durables Department: Consumer Durables Corporate Strategy Corporate Finance Partnerships & Alt Profit Shopper & Customer Trends & External Forces Stores & Formats Nike Pivots, Embraces Wholesale Once Again Amid faltering demand for shoes and clothing as well as slipping digital sales, Nike Inc. said last week that it will bank a lot more on the thing it has spent the past several years turning away from: other retailers. Executives discussed those plans on Nike’s earnings call, during which it announced that while fiscal […] Written by TotalRetail March 25, 2024March 26, 2024 Saving Bookmark this article Bookmarked
Trends & External Forces Department: Food Department: Nonfood ESG Partnerships & Alt Profit Agencies & Vendors International Shopper & Customer Trends & External Forces Operations & Supply Chain Retail Leaders Weigh in on the FTC’s Proposed Updates to the Green Guides The Federal Trade Commission (“FTC”) is set to release an updated version of its Guides for the Use of Environmental Marketing Claims this year. These “Green Guides” — which haven’t been updated in over a decade — do not have the force of law but provide marketers with guidance on how to make properly substantiated […] Written by TotalRetail March 25, 2024March 26, 2024 Saving Bookmark this article Bookmarked
Channel: Grocery Technology & Innovation Trends & External Forces Kroger SWOT Analysis 2024 The Cincinnati superstar is the largest traditional supermarket company in the U.S. Although Kroger has served Americans since 1883, its essence is remarkably modern. Written by Lisa Goller March 21, 2024March 21, 2024 Saving Bookmark this article Bookmarked