Tech: Robotics

  1. Technology & Innovation
Last-mile logistics is a complex and complicated facet of the business world that requires orchestrating many moving parts, meeting tight deadlines and addressing the needs of multiple stakeholders. In addition, several external factors — from weather to traffic to a lack of available parking — can disrupt the process. To enhance efficiency and increase productivity, […]
  1. Technology & Innovation
With signs that retail sales are slowing and inflation remaining stubbornly elevated, more businesses are turning to artificial intelligence (AI)-powered pricing software to maximize revenue and protect operating margins. While cost cutting will always be important, it’s this focus on the top line that now creates lasting competitive advantage. The momentum behind AI shows no […]
  1. Technology & Innovation
Ulta Beauty will be the first retailer to pilot Luum Precision Lash’s new technology, which uses a combination of robotics and AI to enable lash artists to apply false eyelashes faster and more comfortably. Lash extensions can take hours to apply, but Luum’s new technology promises to cut that down to less than 75 minutes for […]
  1. Channel: Ecommerce & Digital
The expansion aims to accelerate the picking and packing process for the vast array of products offered by Ocado Group. Credit: chrisdorney via Shutterstock. In a strategic move to enhance its online grocery packing capabilities, UK-based online supermarket Ocado is set to double the number of robotic arms at its Luton warehouse, the Financial Times […]
  1. Technology & Innovation
Over the past three years, automation has gone from the background to the forefront of everyday business across industries, observes Gavin Donley, Head of Marketing at Brain Corp. Automation consists of many separate but related trends and sub-trends, but the burgeoning presence of collaborative autonomous mobile robots, or AMRs, stands as a defining force reshaping […]
  1. Technology & Innovation
We’re big fans of LinkedIn and are busy building an amazing community of retail tech enthusiasts on the social media platform. These are the articles that are currently on their radars, including Tesco, B&M, TPP Retail, SeeChange Technologies, Coalescent Mobile Robotics, German Doner Kebab, and the 2023 RTIH Innovation Awards. B&M rolls out TPP Retail […]
  1. Channel: Ecommerce & Digital
The Seattle Times reports that Amazon is cutting “several hundred” jobs from its Alexa division as it places more attention on artificial business as a driver of its business. The email to employees from Daniel Rausch, vice president of Alexa and Fire TV, said, in part, that “as we continue to invent, we’re shifting some […]
  1. Data & Insights
Is writing old school? Are books in secular decline in a world of You Tube and Tik-Tok? Is there even a future for writers when AI is rapidly ingesting and constantly improving on all that has been written and can generate not just books from words but also create stunning images and incredible video? Will […]
  1. International
Parcel delivery company DPD has officially opened a new £40 million eco-regional sortation centre in Bromley-By-Bow that will enable the firm to deliver up to 80,000 ‘green’ parcels into London each day.  The opening ceremony was performed by the Secretary of State for Transport, Mark Harper. The new facility, which is the size of 8.5 […]
  1. Media & Marketing
FinTech firm, TrueLayer, reports that its new payments app is now live in the Shopify App Store, allowing UK and EU merchants to add open banking payments to their checkout. Electronics retailer Maplin has gone live with the app, with further partners to be announced soon. The move enables Shopify merchants to add instant bank […]
  1. Department: Nonfood
The Post Office has teamed up with DPD as part of a plan to offer in-branch customers a wider range of parcel delivery options.     The new Buy-In-Branch parcel service will begin in selected branches in time for the peak Christmas delivery season, complementing the recent launch of Parcels Online which enables customers to compare […]
  1. Technology & Innovation
Żabka Polska has launched its first ever store that is open 24/7 and offers both a traditional and autonomous shopping option. In a LinkedIn post, Patryk Powierża, Head of Nano Growth at Żabka Polska, said: “Today we opened the first hybrid Żabka store powered by autonomous technology (supplied by AiFi). How does it work?” “From […]
  1. Channel: Ecommerce & Digital
The Information has an excellent  piece by correspondent Jessica E. Lessin about Andy Jassy in which it delves into his management style and priorities.  Here are four excerpts that grabbed my attention, and that I think are worth yours: •  “He has flattened the management team and expanded his direct reports. He’s scrapped far-off projects […]
  1. Technology & Innovation
As part of the President’s Investing in America agenda, the U.S. Department of Commerce identified regional centers primed for technological innovation and job creation.
  1. Technology & Innovation
RTIH Editor, Scott Thompson, brings you his top ‘future of retail’ systems launches and deployments from the past week, including robot food delivery services, autonomous stores, AI chatbots, and peer-to-peer resale platforms. The University of Akron The University of Akron has rolled out a robot food delivery service, covering its campus building and residence halls. […]
  1. Technology & Innovation
The Wall Street Journal reports this morning that Amazon “is introducing an array of new artificial intelligence and robotics capabilities into its warehouse operations that will reduce delivery times and help identify inventory more quickly. “The revamp will change the way Amazon moves products through its fulfillment centers with new AI-equipped sortation machines and robotic […]
  1. Technology & Innovation
    [[“value”:” The majority of grocers have continued to face labor shortages, with 68% rating labor availability as “difficult” or “very difficult,” while the demand for digital orders steadily increased by 7% so far this year, according to a new report.  As a result, the grocery workforce has experienced a 3% decrease in productivity. In this […]
  1. Media & Marketing
Just Eat Takeaway.com is launching an AI chatbot. Consumers who opt-in will be able to use the assistant to build and customise their orders through text and voice ordering. The company says it will continue to develop this experience and plans to roll-out features that help people discover new partners, as well as offering personalised […]
  1. Data & Insights
How does digital measurement compare to TV measurement? In a lot of ways, it’s similar: It involves panels, big data and technology to capture what people are doing online and who they are. As with TV, publishers use measurement to gauge the popularity of their content and value their ad inventory, and advertisers use it […]
  1. Shopper & Customer
    [[“value”:” Stop & Shop has begun testing new in-store kiosks aimed as consumers who are “digital hesitant,” a spokesperson for the chain told Supermarket News. The new kiosks, dubbed Savings Stations, “provide a convenient way for customers, particularly non-digital shoppers, to activate and load their digital coupons on their card while shopping in-store,” […]
  1. Media & Marketing
First Class Vending, in collaboration with Mars Wrigley and Aramark, has opened an unattended Frictionless Market at the University of Nevada Las Vegas (UNLV). Powered by Zippin’s platform, this lets customers grab items, and exit, eliminating the need for traditional checkouts. “We are excited to introduce the Frictionless Market to the UNLV community,” says Matthew […]
  1. Department: Food
    [[“value”:” Adam Gurga is national manager of grocery and retail partnerships with Cimcorp, a pioneer of intralogistics automation, specialized in fresh food handling and tire-handling solutions. It’s safe to say that the last few years have been filled with big challenges for businesses across the grocery industry. On top of rising costs […]
  1. Shopper & Customer
The holidays are filled with myths, misconceptions and half-truths. We’ve all heard them: “Santa is real,” “I love this heinous sweater,” or “I’m not sure where that last cookie went.” When it comes to the retail industry, myths about customer experience (CX) are some of the most pervasive. During the holiday season, it’s critical for […]
  1. Data & Insights
Artificial intelligence is an area of computer science that develops systems and algorithms that enable tasks to be formed without humans. This can include everything from problem solving and decision making to language comprehension and speech recognition. AI is increasingly being integrated into many industries, including the rental industry, and is changing the way that […]
  1. Channel: Mass
Walmart’s drone delivery program is already well underway, with the retailer having completed 10,000 deliveries over the last two years in partnership with DroneUp. Now Walmart is expanding its efforts to offer “drone deliveries at scale,” through a new partnership with Google parent company Alphabet. Alphabet’s Wing division will now offer on-demand drone delivery from […]
  1. Channel: Mass
Walmart’s drone delivery program is already well underway, with the retailer having completed 10,000 deliveries over the last two years in partnership with DroneUp. Now Walmart is expanding its efforts to offer “drone deliveries at scale,” through a new partnership with Google parent company Alphabet. Alphabet’s Wing division will now offer on-demand drone delivery from […]
  1. Technology & Innovation
Cartken reports that, through its partnership with Grubhub, more than 50,000 autonomous deliveries have been made via its robots on the University of Arizona’s campus during the ‘22 – ‘23 school year. Said robots first debuted on the University of Arizona’s campus in August 2022, just in time for the start of the school year. […]
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See this visualization first on the Voronoi app. Car Brand Loyalty in 2024 This was originally posted on our Voronoi app. Download the app for free on iOS or Android and discover incredible data-driven charts from a variety of trusted sources. This graphic visualizes the best and worst car brands in terms of brand loyalty. […]
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Shoptalk always brings the best and brightest minds of the industry together for four days packed with insights, networking opportunities, trend predictions and so much more. This year, the spring event in Las Vegas was no exception. But like many other major industry events, Shoptalk can feel like you’re sprinting a marathon — there’s so […]
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Amid faltering demand for shoes and clothing as well as slipping digital sales, Nike Inc. said last week that it will bank a lot more on the thing it has spent the past several years turning away from: other retailers. Executives discussed those plans on Nike’s earnings call, during which it announced that while fiscal […]
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The Federal Trade Commission (“FTC”) is set to release an updated version of its Guides for the Use of Environmental Marketing Claims this year. These “Green Guides” — which haven’t been updated in over a decade — do not have the force of law but provide marketers with guidance on how to make properly substantiated […]

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