Tech: Robotics

  1. Technology & Innovation

Kroger Enhances Picking Functionality with Robotic Automation

Kroger will implement advanced picking technologies from its long-time partner Ocado Group at fulfillment centers across its network, including greater use of robotics in preparing customer orders. Kroger, which has been working with Ocado since 2018, will implement these “Re:imagined” technologies across multiple current fulfillment centers as well as future facilities. The new solutions include […]
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  1. Channel: Ecommerce & Digital

Amazon’s Latest FBA Fee is a Blow for Brands. Here’s What They Can Do.

Forecasts are always wrong — that is a foundational truth of projecting demand. It’s a game of how close you can get to reality — and how fast you can respond when you miss the mark. To better distribute products across its network, Amazon has started charging sellers that carry consistently low levels of inventory relative to […]
4 min read
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  1. Technology & Innovation

Robots on the rise and loyalty reimagined: last week’s biggest retail technology plays at a glance

RTIH rounds up the stand out retail systems deals, launches, deployments and pilots from the past seven days. Including GXO Logistics, Agility Robotics, Netto, Trotters Childrenswear, ShipEngine, Long John Silver’s, WSS, Aptos, Asda, Walgreens Boots Alliance, and Macy’s. GXO Logistics and Agility Robotics GXO Logistics and Agility Robotics, creator of the bipedal mobile manipulation robot […]
10 min read
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  1. Shopper & Customer

What are the advantages and disadvantages of automated customer service in retail?

The retail industry has seen a major shift towards automation in recent years. Many retailers are now using chatbots, interactive voice response (IVR) systems, and other forms of automated customer service. While automation has some clear benefits, it also comes with some downsides. In this article, we’ll look at the key advantages and disadvantages of […]
3 min read
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  1. Technology & Innovation

APIs are “very important” to martech buyers today, but they’ll be crucial for the coming wave of AI agents

Take a guess at filling in the blank here: _______ is to AI Agents as Data is to AI Models The answer, as you likely surmised from my headline, is APIs. Let’s discuss why… Data is the differentiation in AI models For the past year and a half, the hyper hype cycle of AI madness […]
7 min read
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  1. Technology & Innovation

Apple + OpenAI Math: Notebook From a Week in Silicon Valley

The scene at Apple’s WWDC this week was, in a way, emblematic of the times. The tech giant’s AI announcements were massively hyped ahead of the show. The products themselves were interesting, but not the “next iPhone” some expected. Still, the market loved it, adding hundreds of billions to Apple’s market cap in just a […]
5 min read
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  1. Technology & Innovation

The Future of Marketing for Product Brands

In 1960, the founder and eventual CEO of Intel, Gordon Moore, made a hypothesis about the pace withwhich computing would accelerate in the coming decades. ‘Moore’s Law’ as it came to be known, statedthat on their current trajectory, the number of transistors on a circuit would double every two yearswhile the cost to attain those […]
4 min read
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  1. Channel: Club

Meet Our 40 Under 40 Winners of 2024

For the fourth year, Retail TouchPointsand Design:Retailare revealing a new class of emerging leaders worth knowing. The 40 Under 40 Awards and its winners represent the diversity of the retail industry and its various players: brands, technology vendors, agencies and consultancies, and design firms. And at the brand level, we have the honor of spotlighting […]
2 min read
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  1. Associates & Employees

Why Retailers are Prioritizing Human-Machine Collaboration over Full Warehouse Automation

Integrating advanced technology into retail operations is becoming increasingly crucial as market demands evolve. Consumers now expect next-day delivery, click-and-collect, swift returns and near-flawless accuracy as the new norm. To meet these growing demands, retailers are turning to advanced technologies that enhance efficiency, optimize productivity and navigate the volatility of the current labor market. To […]
3 min read
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  1. Technology & Innovation

How autonomous mobile robots are transforming retail supply chains

When we talk about industrial robot manufacturers, we often think of massive machines working in factories. But there’s a new wave of innovation coming from companies like MiR, which design and manufacture autonomous mobile robots (AMRs). These mobile robots are not just for heavy-duty industrial work; they’re making waves in retail too, especially in supply chain […]
3 min read
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  1. Technology & Innovation

Shortening the distance between inspiration and commerce: RTIH pulls together this week’s coolest retail technology plays

RTIH Editor, Scott Thompson, brings you his top ‘future of retail’ systems launches and deployments from the past week, including Walmart, Hugo Boss, Zippin, Tesco, PepsiCo, The LEGO Group, M&S, Polytag, DoorDash and Ulta Beauty. Hugo Boss Hugo Boss has unveiled Hugo Boss XP, an omnichannel membership experience based around the brand’s customer app. This […]
6 min read
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  1. Department & Category

The Future of Fast Food: A Perspective from the Grocerant Guru®

  Steven Johnson the Grocerant Guru® at Tacoma, WA based Foodservice Solutions®, has been observing the evolution of the food industry for years. One of the most exciting developments in recent times is the rise of technology-driven concepts like Speedy Eats, a trailblazer in the quick-service food industry. This innovative company is setting a new […]
3 min read
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  1. Data & Insights

Are Restaurant Prices to HIGH?

  In the face of persistent inflation, consumers are increasingly turning to promotions, discounts, and loyalty programs to manage the rising costs of dining out. A significant 78% of Americans concur that escalating menu prices have made dining out more challenging this year.  Once again StevenJohnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®, wants […]
3 min read
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  1. Technology & Innovation

Could AI Be Your Next Stylist? Consumers Are Ready

Keeping up with nanosecond social media trends is a never-ending challenge for retail brands and shoppers. In addition to responding to these fast-paced microtrends, merchandisers face increased pressure to incorporate cutting-edge personalization techniques that drive authentic shopping experiences and cultivate brand loyalty. So, what’s the answer to remaining innovative and on-trend in 2024? According to […]
3 min read
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  1. Technology & Innovation

Including Wonder, mmERCH, and Pandion: ten retail technology funding rounds you need to know about

RTIH rounds up ten retail systems ventures who have recently secured significant investments in their businesses, including blockchain enabled Web3 fashion startups, customer journey management platforms, and computer vision and AI powered warehouse inventory monitoring solutions. 1. TheyDo Customer journey management platform, TheyDo, has secured an additional $34 million in a Series A+ funding round. […]
7 min read
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  1. CPG & FMCG

New Persil Wonder Wash

Unilever has announced the launch of a Persil Wonder Wash, a new science-backed innovation responding to evolving laundry needs and the changing technology in consumers’ homes. Unilever used cutting-edge robotics and AI to develop Wonder Wash, a laundry detergent specifically designed for outstanding performance even… This story continues at New Persil Wonder Wash Or just […]
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  1. Technology & Innovation

Starring Gather AI, Wolt, Sainsbury’s: check out RTIH’s most read retail technology articles from last week

Check out the articles on this here website that caught your fancy last week, including AiFi, Amazon’s Just Walk Out technology, Wow Bao, Shopsense AI, Paramount Global, Intergamma, Getir, PLUS Retail, and commercetools. Inventory monitoring startup Gather AI bags $17 million in funding to transform supply chain traceability Gather AI, a provider of computer vision […]
6 min read
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  1. Data & Insights

Building Personal Trade

Our recent webinar was entitled, “That’s My Customer!” – Building Personal Trade. We have partnered with Karen Barry of The Friedman Group, to do some deep dives into 7 different hot topics in Retail Sales. What is Personal Trade, and why is it so important? Here are some of the highlights covered in the webinar: […]
2 min read
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  1. Department & Category

Grocerant Guru: AI Meets Appetizers at Re-Up Convenience Stores

  Technology is important but it never replaces flavorful fresh food service fast according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.   Johnson is your one-stop source for all things Ready-2-Eat and Heat-N-Eat fresh prepared at grocery stores, convenience stores, and within the restaurant sector. Today, we’re shining a spotlight on Re-Up, […]
2 min read
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  1. Technology & Innovation

Uber Eats Debuts Autonomous Food Deliveries in Phoenix Market

Uber Eats has expanded its partnership with Waymo — the autonomous vehicle division of Google parent company Alphabet — adding driverless food deliveries in the Phoenix-area cities of Tempe, Mesa and Chandler, Ariz. The companies are working with a select group of merchants that include local favorites like Princess Pita, Filiberto’s and BoSa Donuts. Customers […]
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  1. Technology & Innovation

Innovation touches the green: the role of GPS in sports field precision

Remember the days when field markers would walk tirelessly with cans of paint and strings to create the perfect pitch? Those times are transforming rapidly, thanks to technological advancements, especially GPS technology. Today, the chore of painting lines on sports fields has been taken over by something much more efficient and precise: the line marking robot. […]
3 min read
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  1. Technology & Innovation

AI powered convenience store chain Re-Up teams with Nala Robotics to deploy autonomous kitchens

AI powered gas stations and convenience stores specialist, Re-Up, is installing autonomous chefs at locations powered by Nala Robotics. The Wingman is an autonomous fry station that can be added or configured to any restaurant or commercial food service operation. Re-Up will leverage Nala Robotics’ artificial intelligence technology to enhance its food service offerings, enabling […]
2 min read
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  1. Trends & External Forces

Focus on mental health as Nickelytics and Starship Technologies tie up launches at two US campuses 

Nickelytics, a B2B AdTech startup, has announced a partnership with Starship Technologies, a provider of autonomous delivery services. This involves an advertising campaign on two campuses where Starship operates, the University of Utah and UCLA. Brands and advertisers will be able to connect directly with the student population, with the goal of expanding to all 50 campuses […]
2 min read
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  1. Technology & Innovation

Inventory monitoring startup Gather AI bags $17 million in funding to transform supply chain traceability

Gather AI, a provider of computer vision and AI powered warehouse inventory monitoring solutions, has announced a $17 million Series A-1 round led by Bain Capital Ventures with participation from Tribeca Venture Partners, Dundee Venture Capital, Expa, and Bling Capital. This provides a total of $34 million raised to date. The cash will be invested […]
2 min read
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  1. Shopper & Customer

One Stop selects Snappy Shopper as home delivery partner, introducing services to 250 stores initially

After a trial period across One Stop stores last year, the convenience retailer has officially selected Snappy Shopper as one of its home delivery partners. With over 1,000 convenience stores nationwide, One Stop will initially introduce Snappy Shopper’s quick commerce services to 250 of these locations, starting from June.   Mike Callachan, CEO at Snappy […]
2 min read
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  1. Technology & Innovation

John Lewis & Partners notches up a mobile robotics automation first with Locus AMRs DC roll-out

Locus Robotics has announced a partnership with John Lewis & Partners following deployment of its Locus AMRs at the retailer’s distribution centre in Milton Keynes. This represents the first deployment of mobile robotics automation at John Lewis, which reports a 50% increase in its picking rates. The LocusBots collaborate with partners at the site to improve […]
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Trending Topics

Editor’s Choice

  1. Channel: Drug
  2. Department: HBC
  3. Acquisitions, Divestitures & Mergers
  4. Corporate Strategy
  5. Corporate Finance
  6. Media & Marketing
  7. Retailer Media
  8. Retail Ecosystem
  9. Shopper & Customer
  10. Trends & External Forces
  11. Retail Operations
  12. Associates & Employees
  13. Stores & Formats

Walgreens Agrees to $10B Sycamore Partners Acquisition

Walgreens Boots Alliance (WBA) has finalized a deal with private equity firm Sycamore Partners to take the company private after being in the stock market for nearly 100 years. Sycamore will pay $11.45 per share in cash for the Walgreens business, according to a company announcement. Shareholders can receive up to $3 more per share […]
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  1. Channel: Grocery
  2. Department & Category
  3. Department: Food
  4. Department: HBC
  5. Acquisitions, Divestitures & Mergers
  6. Corporate Strategy
  7. Corporate Finance
  8. ESG
  9. Partnerships & Alt Profit
  10. Media & Marketing
  11. Agencies & Vendors
  12. Data & Insights
  13. Shopper & Customer
  14. Trends & External Forces
  15. Associates & Employees
  16. Operations & Supply Chain
  17. Owned Brands (Private Label)
  18. Stores & Formats

Kroger Announces Resignation of CEO Rodney McMullen

The Kroger Co. (NYSE: KR) today announced that Chairman and Chief Executive Officer Rodney McMullen has resigned from the Company following a Board investigation of his personal conduct that, while unrelated to the business, was inconsistent with Kroger's Policy on Business Ethics.
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  1. Data & Insights
  2. Partnerships & Alt Profit
  3. Media & Marketing
  4. Data & Insights
  5. Shopper & Customer

Valentine’s Day flower sales could shift to FTD, other brands in 2025

1-800-Flowers still leads in US, FTD is gaining share 1-800-Flowers is the largest flower service by sales headed into Valentine’s Day 2025, according to Earnest credit card data. However, the industry stalwart is likely to lose share this season if recent trends continue. Access chart in Dash. 1-800-Flowers commanded 37.0% of Valentine’s Day flower sales […]
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  1. Holiday & Events
  2. Holiday & Events

Shoppers believe best holiday deals are after holidays

A good number of consumers, over 77%, believe there are better deals available after the holidays, and nearly 51% plan to take advantage by making a large purchase in late December and January. Those are top findings from a Holiday Green survey, from CouponCabin, regarding consumer habits in the post-holiday time frame. When it comes to post-holiday […]
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