quick

  1. Department: Consumer Durables

The 10 Best Queue Management Software for Retail

A retail queue management solution replaces the crowd at the counter with a structured, visible queue: shoppers check in digitally, get a realistic wait estimate, and are served in order. Queue management software is what turns that queue into data a manager can act on. We compared 10 queue management software tools on what actually […]
6 min read
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  1. CPG: Food

When Crap Hits the Fan: How Molly Bz Saved its Straight Fire Cookie from Disaster

When you are a brand owner, sometimes things just go wrong. It could be an ingredient shortage, a miscalculation on your part, a production error, or a simple act of God. These are the times that test the resiliency and ingenuity of an entrepreneur, and offer valuable lessons moving forward.  Molly Blakeley, Founder of Molly […]
4 min read
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  1. CPG: Food

Your Views:  “Hook, Line & Sinker”

Last week we took note of a Wall Street Journal reports that “Meta Platforms agreed to an $18 billion settlement with 48 state attorneys general, bringing an end to a massive federal trial over social media’s harm to teenagers and ushering in a new era of tech companies having legal responsibility for their platforms.” I […]
6 min read
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  1. CPG & FMCG

Beating QSRs at the Foodservice Game: The Grocerant Has Been Playing This Game for Years

  The foodservice battlefield is changing again, according to Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. Convenience stores are investing more heavily in prepared food. Quick-service restaurants (QSRs) are accelerating menu innovation. Grocery stores are expanding fresh prepared foods. Restaurants are improving takeout and delivery. And consumers continue to move seamlessly among […]
8 min read
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  1. CPG & FMCG

Fresh Is No Longer a Department — It Is the Foodservice Battleground

  For years Steven Johnson, The Grocerant Guru® at Tacoma, WA based Foodservice Solutions® has argued that Fresh Is First. Today, the data tells us something even more important: Fresh is no longer simply a department, a perimeter strategy, or a grocery-store differentiator. Fresh has become a competitive foodservice platform. And the retailers, restaurants, convenience stores […]
7 min read
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  1. CPG & FMCG

Competitive Food Marketing Is Dead — The Consumer Has Moved On

  The Grocerant Guru® says the food marketer’s biggest competitor is no longer the restaurant across the street. It is the consumer’s smartphone, search engine, AI assistant, grocery deli, convenience store, and every other channel competing for the next meal. For years, food marketers have operated as though consumers still followed a predictable path: breakfast, […]
9 min read
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  1. Department: Nonfood

Splitit CEO Says Payments Firms Must Build for AI, Not Just Use It

Watch more: What’s Next in Payments With Splitit’s Nandan Sheth For payments executives, artificial intelligence (AI) is quickly becoming less interesting as a productivity tool than as a competitive weapon. In conversation with PYMNTS for the August edition of the What’s Next in Payments series, “Only the Paranoid Thrive?” Nandan Sheth, CEO of Splitit, drew a sharp distinction […]
4 min read
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  1. CPG & FMCG

What Are They Talking About? Albertsons, AI and the Dangerous Addiction to Basket Size

  Yesterday’s Metrics May Make a Legacy Grocer Look Right for a Month. They Could Make Them Wrong for a Year. There is something wonderfully modern—and potentially very old-fashioned—about the latest Albertsons story according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. Albertsons is using artificial intelligence to make shoppers’ baskets bigger. […]
10 min read
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  1. Corporate Strategy

IKEA Prepares UK Resale Marketplace Launch

IKEA plans to launch an online marketplace in the United Kingdom that will allow consumers to buy and sell pre-owned IKEA furniture and housewares, PA Media reported Tuesday (Aug. 18). Members of IKEA Family will be able to connect with one another through the platform, according to the report. “With the launch of Ikea second-hand […]
2 min read
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  1. CPG & FMCG

Grocer, Who’s Watching the Store When You Should Be Watching the Customer?

  The Grocery Industry Has Become Exceptionally Good at Watching Shelves, Categories and Inventory—and Surprisingly Bad at Watching Where the Customer Is Going You have all heard the old grocery adage: “Stack ’em high and let ’em fly.” For generations, that was grocery retailing in a nutshell. Keep the shelves full, keep the displays attractive, […]
9 min read
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  1. Department: Food

When AI Becomes the Travel Agent, Who Owns the Journey?

Watch more: Monday Conversation With Booking Holdings’ Daniel Marovitz Travel has always had a front door and an operating layer. The front door was the search box, the app or the website. The operating layer was everything the consumer rarely saw: payments, currencies, supplier relationships, fraud controls, compliance, refunds and service. AI is collapsing the […]
6 min read
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  1. Channel: Delivery

Co-op Group Chief Technology Officer Robert Elsey becomes retailer’s latest high profile departure

Co-op’s Group CTO Robert Elsey is set to leave the business in October, with the retailer hopeful of naming his replacement before he departs. Elsey joined Co-op in 2021 and guided it through last year’s high profile cyber attack. Prior to that, he was CTO and then CIO at Bank of England. The role at […]
4 min read
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Editor’s Choice

  1. Corporate Finance
  2. Channel: Ecommerce & Digital
  3. Channel: Grocery
  4. Channel: Home Improvement
  5. Channel: Mass
  6. Channel: Specialty & Other
  7. Data & Insights
  8. Shopper & Customer
  9. Trends & External Forces
  10. Stores & Formats

I got tired of guessing how U.S. retail is really doing, so I built a dataset

For the last week I’ve been pulling comparable sales and digital growth for every U.S. public retailer, straight from their own press releases, 10-Qs and 10-Ks. No aggregators, no estimates, no “industry sources.” 52 companies, about 3,300 data points, every one traced back to the filing it came from. It now lives on a page […]
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  1. Uncategorized
  2. Department: Nonfood
  3. Corporate Finance
  4. Media & Marketing
  5. Data & Insights
  6. Start Ups
  7. Technology & Innovation
  8. Trends & External Forces
  9. Operations & Supply Chain

Anthropic Readies Over $30 Trillion Revenue Forecast for Investors

Anthropic is preparing to tell investors that it anticipates potential revenues of more than $30 trillion, The Wall Street Journal reported Tuesday (Aug. 25), citing unnamed sources. The figure would exceed the $28.5 trillion revenue estimate from SpaceX. Anthropic did not reply to PYMNTS’ request for comment. Tech startups and other companies going public often […]
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