Q Commerce

Articles on the growing channel known as on-demand or rapid delivery. It refers to companies that deliver goods (typically groceries) in under an hour or as quickly as 10-15 minutes.

  1. Technology & Innovation

Lolli and GreyOrange star as RTIH rustles up retail technology funding rounds you need to know about

RTIH rounds up three retail systems ventures who have recently secured significant investments in their businesses, including a company bringing Bitcoin to people through gamified earning experiences, and another that optimises how retailers move their goods across the entire supply chain. 1. Stamp Free Stamp Free, an AI powered digital post and shipping company, is […]
2 min read
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  1. Technology & Innovation

The Biggest Stories of 2023

In this Recap Episode, Sri & PVSB review what they consider to be the top CPG/Retail stores of 2023: The end of Boxed.com Omnicom & Albertsons Media Collective partners with trade desk PepsiCo redesigns logo Giant Eagle circulars March no, April yes Kroger/Alb announce decision to sell over 400 stores to C&S Who owns Taco […]
2 min read
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  1. Technology & Innovation

Featuring Carrefour, Aldi UK, and Ocado: the most read RTIH retail technology articles of 2023

As we approach the end of the year, here’s a look at our most popular retail systems articles during 2023, including Gorillas, The Trade Desk, Samsung UK, Amazon Fresh, H-E-B, AutoStore, and the RTIH Innovation Awards. 2023 RTIH Innovation Awards winners announced during glittering ceremony in central London Last month, we announced the winning submissions […]
7 min read
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  1. Technology & Innovation

Starring Trigo, FreedomPay and GreyOrange: the biggest retail technology news stories of the week

It’s Friday, Christmas is almost upon us, so let’s kick back and reflect on another eventful week for the retail systems space. Here’s your briefing on the most important stories from the past five days, including Frasers Group, Decathlon, HMV, Boots, and the latest RTIH Top 100 Retail Technology Influencers List. 1. Frasers Group teams […]
4 min read
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  1. Channel: Grocery

Your Views:  How Amazon Could End

The other day we took note of a piece in The Atlantic about how an “open embrace” of cheap products from around the world, more often than not sold by third-party merchants via its Marketplace has done two things – it has given shoppers access to an endless supply of merchandise, but also has transformed […]
7 min read
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  1. Trends & External Forces

C-Stores Eye Food As Sales & Margin Builder

The Wall Street Journal this morning has a story about how convenience stores “are all trying to grab a bigger piece of the food pie,” carrying more and better fresh food that offer “an appetizing opportunity” for more sales and higher margins. The story cites companies that include Wawa and Casey’s General Stores as having […]
< 1 min read
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  1. Channel: Delivery

C-Store Chain Faces Resistance From Local Advocates In Chicago

BlockCubChicago reports that attempts by upscale c-store chain Foxtrot to open a store in the city’s Andersonville neighborhood are facing resistance by locals, who argue that “saying another chain in the neighborhood would further harm local shops.” According to the story, “Besides the increasing presence of chains in Andersonville, Foxtrot’s move to open on Clark […]
2 min read
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  1. Channel: Delivery

Dom’s, Foxtrot Aim To Outfox Competition With Merger

Two Chicago startup food retailers – Dom’s Kitchen & Market and Foxtrot – announced  their merger plans yesterday. From the Chicago Tribune coverage: “The merged companies will be helmed by Foxtrot CEO Liz Williams under a new entity, Outfox Hospitality. The deal is expected to close in the fourth quarter, the companies said in a […]
2 min read
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  1. Channel: Restaurants

Last.app raises €5m to power restaurants across Europe in funding round led by Nauta Capital

Last.app, a business operating system for restaurants, has secured a €5 million funding round led by Nauta Capital with participation from existing investors, All Iron and Bynd. Last.app’s model as a restaurant’s operating system is designed to integrate with any type of software and hardware and offers a range of native modules, such as PoS […]
2 min read
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  1. Channel: Ecommerce & Digital

Your Views:  Lessons Never Learned

Regarding Ahold Delhaize’s decision to sell FreshDirect to Getir less than three years after acquiring it, one MNB reader wrote: I guess Ahold didn’t learn the lesson on warehouse to home delivery from their Peapod experience. The Fresh Direct purchase made sense in NYC where Stop&Shop had limited penetration compared to Philadelphia where Giant was […]
3 min read
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  1. Media & Marketing

Electronics retailer Maplin deploys new TrueLayer payments app as it goes live in Shopify App Store

FinTech firm, TrueLayer, reports that its new payments app is now live in the Shopify App Store, allowing UK and EU merchants to add open banking payments to their checkout. Electronics retailer Maplin has gone live with the app, with further partners to be announced soon. The move enables Shopify merchants to add instant bank […]
2 min read
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  1. Channel: Grocery

Ahold Delhaize Sells FreshDirect To Turkish E-Grocer Getir

Ahold Delhaize USA announced this morning that it is selling the FreshDirect e-grocery business in which it acquired an 80 percent stake less than three years ago. The buyer is Getir, a Turkish e-commerce company that largely operates in Europe, but does have so-called instant delivery operations in Chicago, New York and Boston, where it […]
3 min read
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  1. Shopper & Customer

How Micro Fulfillment Can Transform Ecommerce Delivery DSI

“Micro fulfillment is that evolution of at least getting closer to the customer, so you can understand from a hyper-local perspective what zip codes, categories, regionalities, and seasonalities you are really servicing. Then, you can work backward and figure out how to service them in the most efficient way.”             […]
11 min read
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  1. Channel: Delivery

M&M’s teams with Gopuff to deliver emergency candy refills on Halloween

An M&M’s Halloween Rescue Squad will aid holiday planners as Mars experiments with on-demand delivery. Dive Brief: M&M’s is partnering with quick delivery platform Gopuff to aid Halloween planners who underestimate how much candy is needed for the holiday, per a press release. Starting at 3 p.m. ET on Oct. 31, consumers who live in areas […]
2 min read
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  1. Channel: Delivery

Zapp agrees rapid delivery tie up with at home, self-diagnostic tests provider Newfoundland

Newfoundland, a provider of at home, self-diagnostic tests in the UK, and rapid delivery firm, Zapp, have announced a new partnership in London. Customers can now quickly test for various illnesses and diseases, while also knowing that Zapp has them covered with various personal health and hygiene products, over-the-counter medicines, and everyday essentials. Co-founder of […]
2 min read
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  1. Channel: Delivery

London calling as FLOWERBX agrees exclusive rapid flower delivery service tie up with Zapp

Luxury flower brand, FLOWERBX, has announced a new exclusive rapid delivery partnership with Zapp. As a result, Londoners can now get delivery in minutes, 24/7. FLOWERBX’s range of products are available for same-day and next-day delivery through its website. Founder and CEO, Whitney Bromberg Hawkings, says: “We’re thrilled to be making it easier and faster […]
2 min read
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  1. Channel: Delivery

Gopuff Lowers Prices on Everyday Items by 30%

PHILADELPHIA–(BUSINESS WIRE)–Today, Gopuff launched a major new benefit for its FAM membership program to maximize members’ savings. With this launch, FAM members now have access to an average of 30% lower prices on 100+ top-selling essentials every single day. Gopuff also introduced new weekly deals to help members save even more. It’s no secret that […]
< 1 min read
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  1. Technology & Innovation

Why are Amazon Fresh stores fizzing out in the UK? These are last week’s most read RTIH retail technology articles

Check out the RTIH articles that caught your fancy last week, including Under Armour, Lacoste, Dsquared2, Ikea, Ocado Group, Co-op, Sweaty Betty, and Mars. RELEX Solutions helps Getir ‘reap benefits of autonomous, adaptive, and unified supply chain planning’ Rapid grocery delivery firm, Getir, is partnering with RELEX Solutions. This will see it gain an integrated […]
5 min read
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  1. Channel: Delivery

Co-op and Uber Eats tie up delivers rewards for retailer’s members and their communities

Co-op and Uber Eats’ online grocery partnership is set to give rewards to the convenience retailer’s customers. The move is a first for Uber Eats in the UK, and will be available from over 1,000 Co-op stores this month. Shoppers, who are members of Co-op, will be able to both earn rewards and also make […]
2 min read
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  1. ESG
  2. Data & Insights
  3. Operations & Supply Chain

Retailers Gain Control of Their Sustainability Goals as the ESG Storm Clouds Start to Gather Over Operations

Using event-driven architecture (EDA), retailers must link essential data at speed and scale throughout their ecosystems near and far to come to grips with now essential environmental, social and governance (ESG) reporting in three key areas. 1. Dead Heading — Optimizing Transportation/Emissions on Every Journey When it comes to transportation within the retail sector, any […]
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  1. Technology & Innovation
  2. Channel: Dollar/Value
  3. Channel: Ecommerce & Digital
  4. Channel: Grocery
  5. Department: Food
  6. Corporate Strategy
  7. Media & Marketing
  8. Shopper & Customer
  9. Technology & Innovation
  10. Trends & External Forces
  11. Retail Operations
  12. Merchandising
  13. Stores & Formats

Why Amazon’s Just Walk Out initiative failed – and why it’s not the end of checkout free technology

It recently emerged that Amazon’s Just Walk Out offering is being dropped from Amazon Fresh stores. However, it’s not checkout-free tech that’s failing, it’s the fact that Amazon’s checkout free solution doesn’t work, especially in grocery retailers, argues Will Glaser, Founder and CEO at Grabango. In the dynamic grocery retail landscape, a transformative wave is […]
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