Omnichannel

Articles about omnichannel in retail

  1. Shopper & Customer

Acosta: Grocery channel can grow with HBC/GM

JACKSONVILLE, Fla. — The opportunities for grocery retailers to grow their health and beauty care and general merchandise sales are exponential, according to a new study by Acosta Group. In advance of this week’s 2024 National Association of Chain Drug Stores (NACDS) Annual Meeting, Acosta Group has shared the results of its recent proprietary Shopper […]
3 min read
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  1. Technology & Innovation

Wh-The-Tech with Nestlé Purina’s Padma Hari & Maesa’s Oshiya Savur

In this episode, the CPG Guys speak with Padma Hari, Chief Digital Officer at Nestlé Purina & Oshiya Savur, Chief Brand & Marketing Officer at Maesa. Both co-host the “Wh-The-Tech” podcast. Subscribe to the “Wh-The-Tech” podcast: Apple  Spotify Follow Padma on LinkedIn at: https://www.linkedin.com/in/padma-hari/ Follow Oshiya on LinkedIn at: https://www.linkedin.com/in/oshiya-savur/ Padma & Oshiya answered these […]
2 min read
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  1. Channel: Mass

How to Optimize Walmart.com Brand Shops & Maximize Traffic

Walmart.com has launched the capability for suppliers to create Brand Shop landing pages as a new way to educate and drive awareness with shoppers. With Walmart.com Brand Shops, suppliers can now direct traffic from across the web to a curated landing page on Walmart.com. Brand Shops will allow brands to create a page on Walmart.com […]
3 min read
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  1. Data & Insights

Elevating the Retail Omni-Experience with Strategic In-Store Enhancements

As retail continues to evolve, the demand for an integrated omnichannel experience has become a staple expectation among consumers. Digital advancements have significantly improved online shopping, spotlighting the in-store experience as a pivotal element for fostering trust and loyalty. Efforts are intensifying among brands to establish dedicated teams and invest in resources aimed at ensuring […]
2 min read
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  1. Technology & Innovation

AI, AR, 3D, and immersive experiences: The second RTIH Retail Technology Innovations Report goes live  

RTIH is pleased to announce the launch of its second Retail Technology Innovations Report, sponsored by 3D Cloud by Marxent. This highlights the top 50 retail tech plays of the past 12 months as decided by our Editor, Scott Thompson, and an independent advisory panel. We were looking for groundbreaking technology deployments, launches, and pilots […]
2 min read
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  1. Partnerships & Alt Profit

CDR, MMR partner with ECRM for special event

TUCSON — Chain Drug Review and Mass Market Retailers have partnered with ECRM for Founders’ Innovation Day, an exclusive event designed for D2C and emerging brands to make the most of their potential at food, drug and mass retailers, and from e-commerce. The “day of insight, connection and growth” is being held on June 3 […]
2 min read
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  1. Corporate Finance

Express Files for Bankruptcy, to Close Nearly 100 Stores

Longtime mall retailer Express filed for Chapter 11 bankruptcy protection on Monday, however, a group of investors led by brand management firm WHP Global is looking to save the company by acquiring it. Express, whose portfolio includes its namesake banner, Bonobos and UpWest, said it will close 95 of its eponymous shops and all of […]
2 min read
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  1. Data & Insights

Accelerate Retail Success in 2024 with These Four Pillars

Retailers must be smart, proactive, and decisive about their strategic planning, tech investments, and integration processes. That’s not always easy, but there’s a lot of guidance in the form of best practices, industry experts, and partnerships that can help retailers thrive in the current market.  To dig deeper into these resources, RETHINK Retail recently held […]
5 min read
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  1. Operations & Supply Chain

Streamlining Fulfilment Through Enhanced Supply Chain Efficiency

Supply chains are at the beating heart of businesses in delivering products to the end customer. In retail organizations, efficient supply chains can have a transformative impact on operations. To improve efficiency, retailers need to have full visibility of their inventory, and this is where RFID can play a leading role. A Lack of Automation […]
3 min read
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  1. Technology & Innovation

Q1 2024 State of the Industry with Sri & PVSB

Sri & PVSB use this episode to riff on the state of the omnichannel industry and current topics: What’s the latest perspective on retail media with a new name for The Dome depot media? It just doesn’t slow down, does it? Is it really return to store? Is traffic back and does focus really need […]
2 min read
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  1. Technology & Innovation

The 2024 RTIH Top 100 Retail Technology Influencers List goes live, sponsored by 3D Cloud by Marxent

The latest edition of the RTIH Top 100 Retail Technology Influencers List has arrived, sponsored by 3D Cloud by Marxent. Here are the people who made a splash in 2023 and are set for a barnstorming 2024. RTIH has scoured the retail technology world to find the most influential figures for this comprehensive list of […]
2 min read
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  1. Retail Ecosystem

How Boisson Unlocked New Opportunities for NA

Boisson was created to make it easier for consumers to discover and learn about non-alcoholic beverage brands. The company helped jumpstart the market, which is projected to have a 25% compound annual growth rate through 2028.  Founder Nick Bodkins had a vision where Boisson was “the Sephora of NA,” bringing together the power of an […]
< 1 min read
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  1. Retail Operations

Unlock Omnichannel Customer Loyalty With Composable Commerce

Regardless of the time, location or platform that customers choose to interact with their favorite brands, they expect a personalized and engaging experience. And for businesses that can deliver a unified experience, meeting customers’ heightened expectations is a great opportunity to outperform rivals. In fact, 80 percent of customers admit that the experience a company […]
3 min read
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  1. Technology & Innovation

Retail Innovation Conference & Expo 2024: The Latest News on Sessions, Speakers & Experiences

Are you ready to explore the evolved customer journey? The Retail TouchPoints team is reporting on all the news breaking before, during and after the Retail Innovation Conference & Expo, taking place June 4-6, 2024, at McCormick Place in Chicago. This year, we’ll hear senior-level executives’ perspectives on how customer experiences are evolving as content, […]
5 min read
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  1. Media & Marketing

Primark President: ‘Our Business is Set Up for People to Grow Into’

Editor’s Note: As the Retail Innovation Conference & Expo (RICE) nears, we’re highlighting recent coverage of some of the speakers and companies that will be taking the stage in Chicago, June 4-6, 2024. Kevin Tulip, President of Primark U.S., will be one of several C-level leaders speaking in the C-Suite Corner, where they’ll delve into the macro […]
5 min read
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  1. Department: Nonfood

Bark Ups the Ante in Petcare with Debut of Airline for Dogs

Omnichannel dog brand Bark has partnered with a jet charter company to launch Bark Air, an air travel experience designed “for dogs first and their human companions second.” Bark Air aims to take the white glove experience of a human’s first-class flight and redirect all that pampering to pooches — from booking and arrival to in-flight […]
3 min read
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  1. Data & Insights

AI Still Needs Human Insight to Shape the Retail Experience

In 2024, the most forward-thinking and innovative retail organizations will recognize that it’s a must to blend intelligent human insight and artificial intelligence (AI). It will become clear that unless an organization can find a way to unify the two across virtually every aspect of their business, it will suffer the consequences across both the […]
2 min read
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  1. Retailer Media

Media & Merchandising Integration with Roundel’s Matt Drzewicki

In this episode, the CPG Guys speak with Matt Drzewicki, Vice President of Partner Solutions at Roundel, the retail media arm of Target Corporation. Follow Matt Drzewicki on LinkedIn at: https://www.linkedin.com/in/matt-drzewicki-aa8712/Follow Roundel on LinkedIn at: https://www.linkedin.com/company/roundel/Follow Roundel online at: https://roundel.com/ This episode is sponsored by the Cornell Omnichannel Leadership Program: https://ecornell.cornell.edu/certificates/financial-management/omnichannel-leadership-program/ Matt answered these questions: […]
2 min read
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  1. Technology & Innovation

The Future Retail Pathway Unveiled at NRF 2024

Another year has come and gone for ‘Retail’s Big Show;’ this year focused on themes from innovative store layouts to improved associate experiences to, of course, AI. Over 1000 displays at this year’s event showed off a wide range of solutions, including color-coded vignettes for thematic brand experiences, various intriguing mock store model demonstrations, or […]
3 min read
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  1. Media & Marketing

L.O.L. Surprise! Parent Company Goes DTC, Debuts Loyalty Program

MGA Entertainment, the company behind L.O.L. Surprise!, Little Tikes, MGA’s Miniverse and other beloved toy brands, has launched its own direct-to-consumer (DTC) site and rewards program to get closer to its customers.  Although MGA products will still be available through major retailers, the new shopping destination, aptly named The MGA Shop, is designed to provide […]
< 1 min read
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  1. Technology & Innovation

Pricer, ProGlove, Shopopop and ReachFive amongst Retail Technology Show 2024 Innovation Awards finalists

The Retail Technology Show Innovation Awards finalists have been announced. Retail Technology Show 2024 will take place at London’s Olympia on 24th and 25th April.  The “ten trailblazing solutions who are leading the charge in retail innovation, poised to drive businesses forward and ignite competitive advantage” are as follows: 🌟Flip🌟Scaleflex🌟Shopopop🌟Teamwork Commerce🌟Pricer🌟Find & Order🌟Orquest🌟ProGlove🌟ReachFive🌟Solink The winner […]
2 min read
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  1. Stores & Formats

Non-Alcoholic Brand Boisson Files for Bankruptcy Protection, Closes all Stores

Boisson has filed for Chapter 11 bankruptcy protection and shuttered its eight brick-and-mortar stores, according to multiple media reports and a LinkedIn blog post by Boisson founder Nicholas Bodkins. The non-alcoholic (NA) beverage brand plans to continue operating as a wholesaler and a DTC ecommerce retailer. Boisson had taken a “neighborhood stores” approach to brick-and-mortar […]
2 min read
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  1. Retail Operations

Sam’s Club Leans Into Digital to Optimize CX

In episode 447 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Sabrina Callahan, vice president, e-commerce at Sam’s Club, a leading membership warehouse club offering superior products, savings and services, part of the Walmart portfolio. During the wide-ranging conversation, Callahan discusses her role at Sam’s Club (1:15), collaborating with other departments within the company to […]
< 1 min read
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  1. Data & Insights

Branded Foodservice Locations Should use First Party Online Ordering Platforms

  Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® believes that there are several reasons why branded food outlets should consider using first-party online ordering platforms over third-party services: ·         Higher Profit Margins: Third-party delivery platforms typically charge commissions on each order, which can eat into a restaurant’s profits. With a first-party platform, […]
4 min read
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  1. Technology & Innovation

Ad Tech’s Performance Review

TV ad buying platform Cadent acquires AdTheorent, setting its sights on omnichannel. Also in this episode: The less-than-kosher attribution game that retail media networks are playing with brands. The post Ad Tech’s Performance Review appeared first on AdExchanger.
< 1 min read
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  1. Data & Insights

16 market research tools and resources to help you think like your consumers

So you need an online tool or resource to support your market research and help you understand consumer sentiments – but where do you start? How do you assess the different options? And what even counts as a good tool or resource in the first place? If those questions sound familiar then relax, we just […]
9 min read
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  1. Shopper & Customer

Key Considerations For Your Retail Store For 2024

For indie retailers, following changes in the world of retail is important. Luckily, they are usually curious, determined, and dedicated. Plus, the numbers are on their side: global retail online sales reached 5.8 trillion US dollars last year, and experts say it will grow by 39% over the coming years.  In 2024, two critical factors […]
3 min read
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  1. Channel: Mass

Walmart Connect Extends Retail Media Reach with More In-Store Opportunities, Access for Non-Endemic Advertisers

Walmart plans to take its Connect retail media offering “to the next level” this year, by expanding access to international and non-endemic advertisers, doubling down on self-serve capabilities across its spectrum of advertiser tools and expanding in-store, onsite and offsite advertising opportunities. “The role of our advertising business is earning increased attention — especially after […]
3 min read
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  1. Data & Insights

Navigating the Future: 3 Critical Predictive AI Challenges Retailers Can Overcome in 2024

Artificial intelligence integration is coming of age in the retail industry. Eighty percent of retailers are expected to adopt AI within the next three years, and according to a recent IDC Europe study, 40 percent of retailers are already in the experimentation phase with generative AI. While generative AI (think AI assistants and ChatGPT) is […]
3 min read
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  1. Department: Consumer Durables
  2. Media & Marketing
  3. Data & Insights
  4. Shopper & Customer
  5. Trends & External Forces
  6. Stores & Formats

TikTok Shop customers spend more at lower ticket apparel retailers

Download full TikTok Shop report Access TikTok and Panel data in Dash. TikTok Shop customers spent 26% of their apparel wallet on Off-Price Department Stores and 11% on Fast Fashion in the 12-months ended February 2024, compared to 24% and 7% for the average shopper. Conversely, TikTok Shop users spent less than their peers at […]
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  1. Trends & External Forces
  2. Corporate Finance
  3. Corporate Purpose
  4. ESG
  5. Media & Marketing
  6. Data & Insights
  7. Technology & Innovation
  8. Trends & External Forces
  9. Associates & Employees

Where Does One U.S. Tax Dollar Go?

See this visualization first on the Voronoi app. Where Does One U.S. Tax Dollar Go? This was originally posted on our Voronoi app. Download the app for free on Apple or Android and discover incredible data-driven charts from a variety of trusted sources. Come tax season, a common refrain is: “what do my taxes even […]
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