BOPIS

Articles on BOPIS (Buy Online Pick up in Store) and click and collect.

  1. Channel: Drug
DEERFIELD, Ill. — Walgreens says it is the first community pharmacy to accept a broad array of Medicare Advantage supplemental benefits online. Eligible members can now shop from a catalog of approximately 1,700 Shop Eligible Products via Walgreens.com and the Walgreens app. Consumers have been able to shop using their Medicare Advantage supplemental benefits in […]
  1. Trends & External Forces
Many entrepreneurs have turned to e-commerce thanks to its incredible flexibility and extraordinary earning potential. However, as is the case with any business, there are challenges to be aware of — and the challenges in the e-commerce sector can be particularly unique, especially in the light of a tumultuous economy. How the Economy Affects E-Commerce Recent […]
  1. Technology & Innovation
One of the most promising changes in the retail market has been the regrowth of consumer confidence. At the end of 2023, both financial well-being and future financial confidence hit the highest levels in two years. This has been facilitated by the easing rate of inflation and while, consumer attitudes are not back to where […]
  1. Channel: Ecommerce & Digital
  On average, grocery shoppers buy approximately 260 different items at the grocery store throughout the year, with just over 100 of them food items. It’s interesting to note that grocery store typically stock, a much larger variety of products, with an average of 35,829 items.  According to Steven Johnson grocery stores understand just how […]
  1. Shopper & Customer
Grocery stores have been in a state of flux in recent years, influenced broadly by the economy and supply chain issues and, at the store level, by how consumers want to shop. This year, grocery bills are expected to exceed $300 a week, which in turn will impact the choices consumers are making at the […]
  1. Data & Insights
The shipping and delivery phase of an e-commerce order is filled with opportunities or ‘touchpoints’ that you can capitalize on to convert one-time shoppers into repeat customers and spread positive word of mouth to influence their close ones, all while hoping that you don’t encounter any challenge that can infuriate your customers and get your […]
  1. Channel: Drug
Different reactions to my criticisms of CVS. First, the one that took me to task: KC, shame on you! You have “one” customer who has raged, “outrage”  with a CVS experience.  Hello!  There are about 10,000 CVS locations in the US, and you site one disgruntled customer.  You, if ANYONE, should know that one customer […]
  1. Technology & Innovation
Nearly every retailer is heavily investing in improving their online and in-store channels. However, not every retailer is considering the scenarios in which online channels are being used in a retail store. In fact, nearly half (46 percent) of global in-store shoppers reported using a smartphone to enhance their most recent shopping journey. Despite this […]
  1. Shopper & Customer
84.51° is out with a new report that “examines who omnichannel shoppers are, where they shop, and some of the reasons why they choose to shop in-store and online.” Some key findings: •  “This shopper is likely to be Millennial or Gen Z, is engaged with natural and organic, is more likely to have children, […]
  1. Channel: Mass
MINNEAPOLIS — Target is launching a limited-time-only collection with Diane von Furstenberg. The line, which spans apparel and home fashions, will be available in Target stores and on Target.com beginning on March 23. The Diane von Furstenberg for Target collection is a collaboration between the iconic fashion designer and her granddaughter, Talita von Furstenberg, and will […]
  1. Channel: Marketplace
American singer, songwriter and businesswoman Beyoncé’s new haircare brand, Cécred, has gone live on Shopify. After teasing her fans (aka the BeyHive) about the venture last May, Beyoncé recently took to social media to announce her first ever beauty brand. Captioning a post on Instagram with “hair is sacred”, an accompanying video interspersed archive footage […]
  1. Channel: Restaurants
Seeking to better serve the estimated one in four American adults with a disability, Starbucks will use its new Inclusive Spaces Framework for all newly opened and renovated company-owned stores in the U.S. The first store, in Washington, D.C., features optimized lighting and acoustics for better visual and audible communication and accessible equipment designs for […]
  1. Agencies & Vendors
One of the benefits of being a RangeMe Starter or Premium subscriber brand is the opportunity to submit products to buyers who have immediate, limited-time opportunities that take place throughout the year. During these campaigns, retailers, distributors and foodservice operators invite brands that meet specific criteria to submit their products to be considered for placement […]
  1. Data & Insights
Not just post-purchase or even e-commerce, but most blogs that you sit down to read, either in your leisure time or on the go — tell you two things. You can either do this or do not do this. How about something different for a bit? How about sitting and just looking at memes that […]
  1. Technology & Innovation
In years past, the word “on-demand” has been used to describe videos or streaming services. However, I believe that “on-demand” can now be used to describe the expectations of today’s consumer. Customers now want a shopping experience that’s always on, responds in real time, and gives the most up-to-date information. This has created a scenario […]
  1. Data & Insights
In 2023, the e-commerce industry was largely focused on strengthening brand equity, enhancing the customer experience, and keeping up with the evolution fueled by new platforms and artificial intelligence-based technologies. Notably, the adoption of composable commerce, which refers to building a modular, component-based, cloud-native tech stack, empowered companies to build the agility required to remain […]
  1. Channel: Grocery
The Dallas Morning News reports that Kroger believes it has “come up with a way to successfully bring online grocery shopping to neighborhoods in southern Dallas’ that are considered food deserts … Kroger is waiving fees and tipping at three delivery destinations within walking distance of neighborhoods in southern Dallas, starting Tuesday at the South […]
  1. Technology & Innovation
Remember the days when malls and Main Street stores were bustling every single day? Things took quite a nosedive after internet shopping took off a couple of decades ago – so brick-and-mortar retail establishments have had to adapt to stay in the game. As customers continue to purchase items online and get them delivered to […]
  1. Data & Insights
  McDonald’s, the fast-food behemoth, has a rich history of investing in other restaurant chains.  In the late 1990’s, as regular readers of this blog know, McDonald’s bought Donato’s Pizza, Boston Market, and a stake in fledging Chipotle Mexican Grill.  However less than a decade later, McDonald’s divested from all three chains, which had become […]
  1. Shopper & Customer
Casper Sleep is doubling down on tactile experiences. As a company that sells mattresses, pillows and other sleep-related goods, it’s a natural thing to do — but Casper has gone far beyond the basics of having potential customers “test” a mattress by lying down for a few minutes with a salesperson hovering. In some ways […]
  1. Channel: Mass
MINNEAPOLIS — Target Corp. is introducing more than 1,000 new wellness-related products starting at just $1.99 to support shoppers without stretching their budgets. From apparel and accessories to supplements, vitamins and the latest tech, Target is offering its guests one-stop-shopping. “Wellness has been redefined to encompass a more holistic way of living — and it’s […]
  1. Trends & External Forces
Best Buy Canada has partnered with Bell Canada to operate 165 stores in malls and smaller and mid-sized communities across the country. The stores, which had been branded as The Source, a wholly owned subsidiary of Bell, will be renamed Best Buy Express and offer both Best Buy consumer electronics and telecom services from Bell. […]
  1. Technology & Innovation
A looming recession. Mass layoffs. The rise of generative artificial intelligence. There’s no doubt that 2023 presented the e-commerce industry with a myriad of obstacles. For many retailers, this provided an opportunity to experiment with new technologies and ways of selling. This year, we’ll see the outcomes of those experiments come to fruition as merchants […]
  1. Media & Marketing
  Legacy restaurant chains continue to evolve some take a step forward and some seem to take a step back.  In the case of Mr Gatti’s Pizza it’s like looking around for a place to grow and looking back at a non-traditional co-branded option is where the show fits best.  That right, Mr Gatti’s Pizza, […]
  1. Trends & External Forces
Yesterday we had a piece about how how ESG (environmental, social and governance) and DEI (diversity, equity and inclusion) have lost their luster with many companies. One MNB reader responded: First of all, I appreciate your nuanced position on ESG and DEI, which is in keeping with your ability to see all sides of any […]
  1. Shopper & Customer
The COVID-19 lockdown caused a massive spike in DIY interest. This was exemplified by Kingfisher, the owner of B&Q and Screwfix, reporting a remarkable 146% increase in online sales from 2021 to 2023 last three years. However, following this, the DIY market saw a decline in 2022 due to the cost of living crisis. The […]
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  1. Associates & Employees
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See this visualization first on the Voronoi app. The Largest U.S. Corporations by Number of Employees This was originally posted on our Voronoi app. Download the app for free on Apple or Android and discover incredible data-driven charts from a variety of trusted sources. Revenue and profit are common measures for measuring the size of […]

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