Channel: Drug WBA lets customers use Medicare Advantage benefits online DEERFIELD, Ill. — Walgreens says it is the first community pharmacy to accept a broad array of Medicare Advantage supplemental benefits online. Eligible members can now shop from a catalog of approximately 1,700 Shop Eligible Products via Walgreens.com and the Walgreens app. Consumers have been able to shop using their Medicare Advantage supplemental benefits in […] MMR February 27, 2024February 27, 2024 2 min read WalgreensMarketing: In StoreShoppersDept. HBCDept. OTCHealth & WellnessDeliveryConsumersCustomer ExperienceExecutivesBrick and MortarMarketing: PrintDept. PharmacyBOPIS 0 Saving Bookmark this article Bookmarked
Trends & External Forces Building a Resilient E-Commerce Business in a Changing Economy Many entrepreneurs have turned to e-commerce thanks to its incredible flexibility and extraordinary earning potential. However, as is the case with any business, there are challenges to be aware of — and the challenges in the e-commerce sector can be particularly unique, especially in the light of a tumultuous economy. How the Economy Affects E-Commerce Recent […] Alex Fedotoff February 27, 2024February 27, 2024 2 min read EconomyConsumersCOVID19Operations & Supply ChainData & InsightsWeatherESG and CSRTargetMarketing: Social MediaShoppersAmazonDept. NonfoodDeliveryResults & InvestmentMobile commerceStrategyTechnology & InnovationMarketing: Loyalty & SubscriptionBOPIS 0 Saving Bookmark this article Bookmarked
Technology & Innovation Top Changes in the Retail Market One of the most promising changes in the retail market has been the regrowth of consumer confidence. At the end of 2023, both financial well-being and future financial confidence hit the highest levels in two years. This has been facilitated by the easing rate of inflation and while, consumer attitudes are not back to where […] Mintel February 27, 2024March 4, 2024 3 min read Technology & InnovationAIConsumersReturnsInternational - UKDeliveryShoppersPredictions and ForecastsMarketing: Social MediaDept. HBCResults & InvestmentWeatherESG and CSRBrick and MortarMarketing: TradeTargetHoliday & EventsTrends: ConsumerTrends: FinanceBOPISTrends: TechMarketing: Loyalty & SubscriptionHealth & WellnessData & InsightsEconomyDept. ApparelAmazon 0 Saving Bookmark this article Bookmarked
Channel: Ecommerce & Digital Amazon’s Data Drives Fresh Food Fast with Reservations for Grocery Pick-Up or Delivery On average, grocery shoppers buy approximately 260 different items at the grocery store throughout the year, with just over 100 of them food items. It’s interesting to note that grocery store typically stock, a much larger variety of products, with an average of 35,829 items. According to Steven Johnson grocery stores understand just how […] Grocerant Guru February 27, 2024February 27, 2024 3 min read Dept. GroceryAmazonData & InsightsConsumersDept. FreshDeliveryMarketing: Social MediaShoppersBrick and MortarDept. PerimeterDept. BeverageMeta (Facebook)BOPISTwitterCostcoStrategyDept. DairyESG and CSRMerchandising 0 Saving Bookmark this article Bookmarked
Shopper & Customer Grocery Game-Changers: The Innovations Shaping How People Shop Grocery stores have been in a state of flux in recent years, influenced broadly by the economy and supply chain issues and, at the store level, by how consumers want to shop. This year, grocery bills are expected to exceed $300 a week, which in turn will impact the choices consumers are making at the […] Brian Brown February 26, 2024February 26, 2024 4 min read ConsumersDept. GroceryBrick and MortarPredictions and ForecastsDept. FreshEconomyTechnology & InnovationAssociatesCannabisPackagingDept. PerimeterDept. BeverageSustainabilityHealth & WellnessOperations & Supply ChainTrends: Food and BeverageTech: CashierlessDept. HBCMarketing: Loyalty & SubscriptionBOPISESG and CSRDept. Fresh PreparedDept. DairyDeliveryDept. FuelTech: RoboticsShoppersResults & InvestmentPricing & PromotionsPartnershipsMerchandisingMarketing: Trade 0 Saving Bookmark this article Bookmarked
Data & Insights How to Overcome E-commerce Shipping & Delivery Challenges The shipping and delivery phase of an e-commerce order is filled with opportunities or ‘touchpoints’ that you can capitalize on to convert one-time shoppers into repeat customers and spread positive word of mouth to influence their close ones, all while hoping that you don’t encounter any challenge that can infuriate your customers and get your […] Latest Shipment February 23, 2024February 23, 2024 7 min read Data & InsightsDeliveryOperations & Supply ChainReturnsShoppersCustomer ExperienceInternationalHoliday & EventsPricing & PromotionsShopifyDept. Natural / OrganicBOPISPackagingMarketing: Social MediaMeta (Facebook)StrategyPredictions and ForecastsESG and CSRLegal & CriminalSustainabilityCOVID19Dept. NonfoodGovernmentAcquisition 0 Saving Bookmark this article Bookmarked
Channel: Drug Your Views: The Complacency Malady Different reactions to my criticisms of CVS. First, the one that took me to task: KC, shame on you! You have “one” customer who has raged, “outrage” with a CVS experience. Hello! There are about 10,000 CVS locations in the US, and you site one disgruntled customer. You, if ANYONE, should know that one customer […] MorningNewsBeat February 22, 2024February 22, 2024 4 min read CVSShoppersCustomer ExperienceDept. PharmacyAhold DelhaizeAssociatesAutonomous VehiclesBOPISAcquisitionVendorsPartnershipsPredictions and ForecastsTrends: Tech 0 Saving Bookmark this article Bookmarked
Technology & Innovation Making the Most of In-Store Mobile Technology Nearly every retailer is heavily investing in improving their online and in-store channels. However, not every retailer is considering the scenarios in which online channels are being used in a retail store. In fact, nearly half (46 percent) of global in-store shoppers reported using a smartphone to enhance their most recent shopping journey. Despite this […] Michael Jaszczyk February 22, 2024February 22, 2024 3 min read Technology & InnovationShoppersAIMarketing: In StoreMarketing: Loyalty & SubscriptionConsumersBOPISCustomer ExperienceMarketing: TradePricing & PromotionsBrick and MortarExecutivesMarketing: Direct & PersonalizationDept. Beverage 0 Saving Bookmark this article Bookmarked
Channel: Ecommerce & Digital Amazon Fresh launches Recurring Reservations feature for online shopping The new feature allows grocery customers to choose a time for pickup or delivery orders up to a week in advance. Grocery Dive February 22, 2024February 22, 2024 < 1 min read Dept. FreshAmazonBOPISDelivery 0 Saving Bookmark this article Bookmarked
Shopper & Customer Study: Defining Omnichannel Shoppers 84.51° is out with a new report that “examines who omnichannel shoppers are, where they shop, and some of the reasons why they choose to shop in-store and online.” Some key findings: • “This shopper is likely to be Millennial or Gen Z, is engaged with natural and organic, is more likely to have children, […] MorningNewsBeat February 21, 2024February 29, 2024 < 1 min read ShoppersOmnichannelMarketing: In StoreDept. FreshDept. DeliDept. Fresh PreparedDept. PerimeterDept. NonfoodDept. Natural / OrganicDeliveryBOPISDept. BakeryConsumersBig DataHealth & WellnessInsight ProvidersMarketing: Retail MediaMerchandisingPredictions and Forecasts84.51 0 Saving Bookmark this article Bookmarked
Channel: Mass Target to offer Diane von Furstenberg collection MINNEAPOLIS — Target is launching a limited-time-only collection with Diane von Furstenberg. The line, which spans apparel and home fashions, will be available in Target stores and on Target.com beginning on March 23. The Diane von Furstenberg for Target collection is a collaboration between the iconic fashion designer and her granddaughter, Talita von Furstenberg, and will […] MMR February 21, 2024February 21, 2024 2 min read TargetDept. ApparelPartnershipsDept. FreshBrick and MortarBOPISMerchandisingExecutivesDept. HBCPredictions and ForecastsStore LocationMarketing: In Store 0 Saving Bookmark this article Bookmarked
Channel: Marketplace Beyoncé hits Shopify as her new haircare brand Cécred goes live on e-commerce platform American singer, songwriter and businesswoman Beyoncé’s new haircare brand, Cécred, has gone live on Shopify. After teasing her fans (aka the BeyHive) about the venture last May, Beyoncé recently took to social media to announce her first ever beauty brand. Captioning a post on Instagram with “hair is sacred”, an accompanying video interspersed archive footage […] Retail Technology Innovation Hub February 21, 2024February 21, 2024 2 min read ShopifyTechnology & InnovationMarketing: Social MediaOmnichannelDept. HBCTwitterDeliveryShoppersPredictions and ForecastsPartnershipsCustomer ExperienceTech: CashierlessTescoPricing & PromotionsPress ReleaseBrick and MortarOperations & Supply ChainTrends: RetailMeta (Facebook)StrategyInclusivityExecutivesESG and CSRQ CommerceBOPIS 0 Saving Bookmark this article Bookmarked
Channel: Restaurants Starbucks Debuts ‘Inclusive Spaces Framework’ Store in Washington, D.C. Seeking to better serve the estimated one in four American adults with a disability, Starbucks will use its new Inclusive Spaces Framework for all newly opened and renovated company-owned stores in the U.S. The first store, in Washington, D.C., features optimized lighting and acoustics for better visual and audible communication and accessible equipment designs for […] Retail TouchPoints February 17, 2024February 17, 2024 2 min read RestaurantsInclusivityShoppersBrick and MortarPartnershipsAssociatesMarketing: Social MediaPredictions and ForecastsOperations & Supply ChainExecutivesDept. GroceryPricing & PromotionsBOPISAmazon 0 Saving Bookmark this article Bookmarked
Agencies & Vendors 4 Product Submissions, 4 Buyer Meetings, 4 Deals: How GearHaul Did it with RangeMe One of the benefits of being a RangeMe Starter or Premium subscriber brand is the opportunity to submit products to buyers who have immediate, limited-time opportunities that take place throughout the year. During these campaigns, retailers, distributors and foodservice operators invite brands that meet specific criteria to submit their products to be considered for placement […] RangeMe February 15, 2024February 15, 2024 8 min read VendorsMarketing: Social MediaDept. NonfoodLowesShoppersWalmartBrick and MortarDept. GroceryDept. FuelCompetitionTractor Supply CompanyESG and CSRTechnology & InnovationData & InsightsMerchandisingConsumersMarketing: BroadcastBOPISMarketing: Retail MediaMeta (Facebook)StreamingAmazon 0 Saving Bookmark this article Bookmarked
Channel: Ecommerce & Digital Grocery e-commerce sales rise in January More shoppers bought groceries online last month than during the same period in 2023, but order frequencies for pickup and delivery fell, according to data from Brick Meets Click and Mercatus. Grocery Dive February 13, 2024February 13, 2024 < 1 min read ShoppersDeliveryData & InsightsBOPIS 0 Saving Bookmark this article Bookmarked
Data & Insights 10+ E-Commerce Memes On Post-Purchase Experiences Not just post-purchase or even e-commerce, but most blogs that you sit down to read, either in your leisure time or on the go — tell you two things. You can either do this or do not do this. How about something different for a bit? How about sitting and just looking at memes that […] Latest Shipment February 13, 2024February 13, 2024 8 min read Data & InsightsDeliveryOperations & Supply ChainShoppersReturnsPredictions and ForecastsCustomer ExperienceMarketing: TradeCompetitionPricing & PromotionsOwned Brands (Private Label)Marketing: Direct & PersonalizationResults & InvestmentESG and CSRMarketing: UGCBrick and MortarMarketing: BrandStrategyBOPIS 0 Saving Bookmark this article Bookmarked
Technology & Innovation Why Retail Networks Need Unprecedented Network Resilience and Control In years past, the word “on-demand” has been used to describe videos or streaming services. However, I believe that “on-demand” can now be used to describe the expectations of today’s consumer. Customers now want a shopping experience that’s always on, responds in real time, and gives the most up-to-date information. This has created a scenario […] Dee Dee Pare’ February 6, 2024February 6, 2024 5 min read Technology & InnovationAIOperations & Supply ChainShoppersCustomer ExperienceBOPISBrick and MortarConsumersMarketing: In StoreTech: IoTDeliveryCOVID19AssociatesMarketing: OOHDept. NonfoodJohnson & JohnsonPredictions and ForecastsStreamingResults & InvestmentMarketing: Digital MediaPop UpsDept. GroceryJ&JStore LocationTech: CashierlessTrends: RetailDept. ApparelRestaurants 0 Saving Bookmark this article Bookmarked
Data & Insights Generative AI for E-Commerce: 5 Top Trends for 2024 In 2023, the e-commerce industry was largely focused on strengthening brand equity, enhancing the customer experience, and keeping up with the evolution fueled by new platforms and artificial intelligence-based technologies. Notably, the adoption of composable commerce, which refers to building a modular, component-based, cloud-native tech stack, empowered companies to build the agility required to remain […] Meagan White February 1, 2024February 1, 2024 4 min read Technology & InnovationAIData & InsightsShoppersOperations & Supply ChainPredictions and ForecastsInsight ProvidersCustomer ExperienceMarketing: In StoreMarketing: VoiceWeatherDeliveryMarketing: TradeOmnichannelPricing & PromotionsReturnsGoogleBrick and MortarBOPISDept. NonfoodAssociatesDept. Natural / OrganicEconomyConsumersMarketing: Social MediaESG and CSRMarketing: UGC 0 Saving Bookmark this article Bookmarked
Channel: Grocery Kroger To Bring Mobile Oases To Dallas Food Deserts The Dallas Morning News reports that Kroger believes it has “come up with a way to successfully bring online grocery shopping to neighborhoods in southern Dallas’ that are considered food deserts … Kroger is waiving fees and tipping at three delivery destinations within walking distance of neighborhoods in southern Dallas, starting Tuesday at the South […] MorningNewsBeat February 1, 2024February 1, 2024 2 min read KrogerDept. GroceryDeliveryGovernmentDept. RefrigeratedAcquisitionAssociatesBOPISBrick and MortarConsumersAmazonDept. FreshDept. PerimeterAlbertsons / SafewayWalmartPredictions and ForecastsRegional GroceryShoppersTechnology & InnovationUnileverCostco 0 Saving Bookmark this article Bookmarked
Technology & Innovation What Lies Ahead For Malls & Main Street Stores In The Age Of Deliveries? Remember the days when malls and Main Street stores were bustling every single day? Things took quite a nosedive after internet shopping took off a couple of decades ago – so brick-and-mortar retail establishments have had to adapt to stay in the game. As customers continue to purchase items online and get them delivered to […] Retail Minded January 31, 2024January 31, 2024 4 min read Technology & InnovationAIBrick and MortarDeliveryShoppersTech: RoboticsTech: AR and VROperations & Supply ChainPredictions and ForecastsPartnershipsMarketing: Social MediaTech: CashierlessMarketing: Direct & PersonalizationGamingDept. ApparelMarketing: In StoreColgate-PalmoliveBOPISESG and CSRMarketing: Loyalty & SubscriptionMeta (Facebook)MetaverseStore LocationVendors 0 Saving Bookmark this article Bookmarked
Data & Insights McDonald’s Success Looking A Customer Ahead with CosMc’s McDonald’s, the fast-food behemoth, has a rich history of investing in other restaurant chains. In the late 1990’s, as regular readers of this blog know, McDonald’s bought Donato’s Pizza, Boston Market, and a stake in fledging Chipotle Mexican Grill. However less than a decade later, McDonald’s divested from all three chains, which had become […] Grocerant Guru January 31, 2024January 31, 2024 4 min read RestaurantsTechnology & InnovationAIData & InsightsShoppersStore LocationDept. GroceryDept. BeverageExecutivesConsumersResults & InvestmentPredictions and ForecastsBrick and MortarEconomyPepsiCoInternational - North AmericaOperations & Supply ChainBOPISPricing & PromotionsTech: Robotics 0 Saving Bookmark this article Bookmarked
Shopper & Customer Casper Revamps California Store with Interactive Sleep Features Casper Sleep is doubling down on tactile experiences. As a company that sells mattresses, pillows and other sleep-related goods, it’s a natural thing to do — but Casper has gone far beyond the basics of having potential customers “test” a mattress by lying down for a few minutes with a salesperson hovering. In some ways […] Retail TouchPoints January 25, 2024January 25, 2024 5 min read ShoppersConsumersPredictions and ForecastsTechnology & InnovationMarketing: In StoreDept. Natural / OrganicBOPISMarketing: Direct & PersonalizationStrategyMarketing: Social MediaMerchandisingPricing & PromotionsHealth & WellnessSustainabilityStore LocationUnileverPartnershipsData & InsightsBrick and MortarDeliveryBig Data 0 Saving Bookmark this article Bookmarked
Channel: Mass Target rolling out over 1,000 wellness products MINNEAPOLIS — Target Corp. is introducing more than 1,000 new wellness-related products starting at just $1.99 to support shoppers without stretching their budgets. From apparel and accessories to supplements, vitamins and the latest tech, Target is offering its guests one-stop-shopping. “Wellness has been redefined to encompass a more holistic way of living — and it’s […] MMR January 24, 2024January 31, 2024 2 min read TargetHealth & WellnessDept. BeverageDeliveryDept. HBCDept. GroceryBOPISShoppersPricing & PromotionsMerchandisingDept. ApparelBrick and MortarExecutivesDept. FreshTechnology & InnovationUnilever 0 Saving Bookmark this article Bookmarked
Trends & External Forces Best Buy Canada to Operate 165 Small-Format Bell Canada Stores Under Renamed Banner Best Buy Canada has partnered with Bell Canada to operate 165 stores in malls and smaller and mid-sized communities across the country. The stores, which had been branded as The Source, a wholly owned subsidiary of Bell, will be renamed Best Buy Express and offer both Best Buy consumer electronics and telecom services from Bell. […] Retail TouchPoints January 20, 2024January 20, 2024 < 1 min read International - North AmericaBest BuyBrick and MortarShoppersMarketing: Social MediaConsumersPredictions and ForecastsDept. NonfoodDept. Consumer ElectronicsStore FormatCustomer ExperienceTechnology & InnovationMerchandisingBOPIS 0 Saving Bookmark this article Bookmarked
Channel: Ecommerce & Digital Ford Slows Down F-150 Electric Truck Production & Cuts Jobs Ford, the American automaker, recently decided to scale back the production of its F-150 Lightning, the electric pickup truck. The decision comes in response to a decline in demand. RetailWire January 20, 2024January 20, 2024 < 1 min read BOPIS 0 Saving Bookmark this article Bookmarked
Technology & Innovation 3 E-Commerce Trends to Embrace in 2024 A looming recession. Mass layoffs. The rise of generative artificial intelligence. There’s no doubt that 2023 presented the e-commerce industry with a myriad of obstacles. For many retailers, this provided an opportunity to experiment with new technologies and ways of selling. This year, we’ll see the outcomes of those experiments come to fruition as merchants […] Zohar Gilad January 18, 2024January 18, 2024 3 min read Technology & InnovationAIPredictions and ForecastsShoppersMarketing: Social MediaConsumersESG and CSRTikTokBOPISBrick and MortarCustomer ExperienceMarketing: In StoreOperations & Supply ChainMeta (Facebook)Pricing & PromotionsMarketing: Direct & PersonalizationTrends: Retailsocial commerceStore LocationTargetDept. ApparelMarketing: Loyalty & SubscriptionTrends: TechExecutivesDeliveryBest BuyDept. FreshDept. PerimeterEconomyMerchandising 0 Saving Bookmark this article Bookmarked
Media & Marketing Mr. Gatti’s Pizza thinks it Fit’s In Legacy restaurant chains continue to evolve some take a step forward and some seem to take a step back. In the case of Mr Gatti’s Pizza it’s like looking around for a place to grow and looking back at a non-traditional co-branded option is where the show fits best. That right, Mr Gatti’s Pizza, […] Grocerant Guru January 17, 2024January 17, 2024 3 min read Dept. GroceryData & InsightsMarketing: Social MediaTwitterConsultingMeta (Facebook)RestaurantsCustomer ExperienceResults & InvestmentDept. PerimeterPricing & PromotionsBrick and MortarESG and CSRShoppersPredictions and ForecastsDept. FreshDeliveryConsumersStrategyPartnershipsBOPIS 0 Saving Bookmark this article Bookmarked
Channel: Grocery Giant Eagle to open first automated micro-fulfillment center The grocer will use the facility, which will stock center store goods as well as chilled and frozen items, to fulfill curbside pickup orders at a location in Pittsburgh. Grocery Dive January 17, 2024January 17, 2024 < 1 min read Regional GroceryGiant EagleBOPISStore LocationDept. Center Store 0 Saving Bookmark this article Bookmarked
Trends & External Forces Your Views: Contrarian Views Yesterday we had a piece about how how ESG (environmental, social and governance) and DEI (diversity, equity and inclusion) have lost their luster with many companies. One MNB reader responded: First of all, I appreciate your nuanced position on ESG and DEI, which is in keeping with your ability to see all sides of any […] MorningNewsBeat January 17, 2024January 17, 2024 10 min read Health & WellnessGovernmentTrends: Food and BeverageDept. FreshDept. GroceryESG and CSRConsumersShoppersDept. FrozenTechnology & InnovationReturnsCompetitionLegal & CriminalEconomyDept. PetPackagingAssociatesPredictions and ForecastsKraftHeinzAmazonMarketing: Social MediaDept. DairyInclusivityDept. ApparelDept. Natural / OrganicMarketing: Loyalty & SubscriptionResults & InvestmentAlimentation Couche-TardMerchandisingNestleOperations & Supply ChainDept. RefrigeratedStore LocationStrategySustainabilityDept. HBCDeliveryData & InsightsBOPISAgencies 0 Saving Bookmark this article Bookmarked
Shopper & Customer Increase in DIY for the Retail Market The COVID-19 lockdown caused a massive spike in DIY interest. This was exemplified by Kingfisher, the owner of B&Q and Screwfix, reporting a remarkable 146% increase in online sales from 2021 to 2023 last three years. However, following this, the DIY market saw a decline in 2022 due to the cost of living crisis. The […] Mintel January 17, 2024January 17, 2024 3 min read ConsumersSustainabilityInternational - UKShoppersMarketing: Social MediaESG and CSRTechnology & InnovationTikTokDept. NonfoodCOVID19Operations & Supply ChainPhilanthropyResults & InvestmentData & InsightsEconomyTrends: FinanceMarketing: Loyalty & SubscriptionBOPISPredictions and ForecastsPricing & PromotionsRecommerceStrategyMarketing: In StoreBNPL 0 Saving Bookmark this article Bookmarked
Technology & Innovation Data & Insights Technology & Innovation Trends & External Forces Coca-Cola Sparks AI Transformation With $1.1B Microsoft Cloud Expansion Over the next five years, Coca-Cola will be focused on global productivity and innovation, adopting leading-edge tech with cloud and AI platforms as the foundation. Get the details. Written by Consumer Goods Technology April 23, 2024April 23, 2024 Saving Bookmark this article Bookmarked
Associates & Employees Channel: Ecommerce & Digital Channel: Grocery Channel: Home Improvement Channel: Mass Channel: Restaurants Department: Food Department: HBC Department: Nonfood Media & Marketing Data & Insights International Shopper & Customer Technology & Innovation Trends & External Forces Associates & Employees Operations & Supply Chain Ranked: The Largest U.S. Corporations by Number of Employees See this visualization first on the Voronoi app. The Largest U.S. Corporations by Number of Employees This was originally posted on our Voronoi app. Download the app for free on Apple or Android and discover incredible data-driven charts from a variety of trusted sources. Revenue and profit are common measures for measuring the size of […] Written by Visual Capitalist April 21, 2024April 21, 2024 Saving Bookmark this article Bookmarked
Channel: Mass Retailer Media Data & Insights Walmart’s new combo will aid suppliers Walmart Luminate and Walmart Connect to become Walmart Luminate Insights Activation Written by Supermarket News April 18, 2024April 18, 2024 Saving Bookmark this article Bookmarked
Media & Marketing Media & Marketing Technology & Innovation Amazon introduces shoppable, ad-supported channel to Prime Video, Freevee The channel leverages Amazon’s “shop the show” technology to enable viewers to easily purchase content seen on their TV screen via a mobile device. Written by MarketingDive April 18, 2024April 18, 2024 Saving Bookmark this article Bookmarked
Operations & Supply Chain Department: Nonfood ESG Operations & Supply Chain Asics creates a circular shoe, returns program The sporting goods company designed a shoe ready to undergo recycling at the end of its use. Written by RetailDive April 18, 2024April 18, 2024 Saving Bookmark this article Bookmarked