Technology & Innovation How Retail Employees can Feel Safe to Learn Without Risk to Personal Brand With so many shifts in the market, the pressure is on to upskill your workforce. However, there is a balance between getting employees up to speed quickly and effectively while also fostering open communication and confidence. The retail industry can benefit from adopting new ways of allowing employees to train safely, creating a path to […] Retail TouchPoints March 27, 2024March 27, 2024 5 min read Technology & InnovationAIShoppersAssociatesGamingPredictions and ForecastsInternationalCustomer ExperienceSustainabilityMarketing: UGCLidlMarketing: Social MediaDeliveryDept. NonfoodESG and CSRInternational - UKInsight ProvidersStrategyRestaurantsConsumersPartnershipsAlimentation Couche-TardCircle KData & InsightsTrends: Retail 0 Saving Bookmark this article Bookmarked
Stores & Formats Couche-Tard Deploys Unified Supply Chain and Planning Solution in North America Alimentation Couche-Tard, which operates Couche-Tard convenience stores in Canada and Circle K stores in the U.S., will deploy technology from Relex Solutions designed to enhance inventory management and in-stock positions. Relex’s AI- and machine learning-powered solutions include demand forecasting, replenishment and advanced space and floor planning functionalities. Integrating these systems will help Couche-Tard improve its […] Retail TouchPoints March 22, 2024March 22, 2024 < 1 min read Technology & InnovationAIOperations & Supply ChainStrategyAlimentation Couche-TardBrick and MortarMerchandisingMarketing: Social MediaShoppersCircle KPredictions and ForecastsInternational - North AmericaExecutivesAssociates 0 Saving Bookmark this article Bookmarked
Channel: Grocery Your Views: Perception Shift I talked this week about how Jon Jenkins of AWS made the point during the NGA technology Summit that retailers should not compare smart carts to more traditional carts in terms of cost; instead, he suggested, they should be thought of a self-checkout systems being used throughout the store, taking pressure off the front end. […] MorningNewsBeat March 13, 2024March 13, 2024 2 min read Brick and MortarRegional GroceryAlbertsons / SafewayGovernmentWaWaAcquisitionResults & InvestmentKrogerInsight ProvidersBig DataTech: CashierlessDeliveryCompetitionTechnology & InnovationPredictions and ForecastsMarketing: BrandIndustry Conferences and EventsAldiData VisualizationCircle KAhold DelhaizeAlimentation Couche-TardAmazonAssociates7-Eleven & Speedway 0 Saving Bookmark this article Bookmarked
Technology & Innovation Dartmouth Tuck School of Business taps Mashgin AI self-checkout tech fto boost dining experience Mashgin reports deployment of its self-checkout technology at Dartmouth’s Tuck School of Business in Hanover, New Hampshire. New touchless self-checkout kiosks speed up the checkout experience for Tuck students, with average transaction times at Mashgin kiosks said to be between 10 and 16 seconds. These use AI powered computer vision to recognise and ring up […] Retail Technology Innovation Hub February 29, 2024February 29, 2024 2 min read Technology & InnovationAIData & InsightsTech: CashierlessMarketing: In StoreAmazonBrick and MortarDept. FreshConsumersCircle KAssociatesAlimentation Couche-TardDept. GroceryDept. PerimeterPlatedPredictions and ForecastsDeliveryTrends: Tech 0 Saving Bookmark this article Bookmarked
Department & Category Dash In Convenience Stores, Can’t Beat Them Join Them You all know the old adage ‘When you can’t beat them join them’. Well at Dash-In convenience stores they have been watching the ilk of Sheets and Wawa gobble market share by providing customers a once unique experience now a common place experience. That being restaurant quality meals from a non-traditional restaurant footprint and […] Grocerant Guru January 16, 2024January 16, 2024 5 min read Dept. GroceryData & InsightsShoppersBrick and MortarStore LocationWaWaRestaurantsDept. FuelBPDept. FreshExecutivesTechnology & InnovationDept. PerimeterMarketing: BrandCustomer ExperienceTrends: RetailTrends: Food and BeverageOwned Brands (Private Label)Pricing & PromotionsDept. BakeryMarketing: In StoreFlagship StoresDept. Fresh PreparedCircle KAlimentation Couche-Tard 0 Saving Bookmark this article Bookmarked
Media & Marketing Circle K Chains Have an Advantage Driving New Electricity There is no doubt that when Circle K announced that it was teaming up with Butterfinger to offer multiple unique treats for a limited time, all small retailers cried foul, began pouting chains had an advantage, but that just may not be the whole story. According to Steven Johnson Grocerant Guru® at Tacoma, WA […] Grocerant Guru January 13, 2024January 13, 2024 3 min read Dept. GroceryCircle KAlimentation Couche-TardMarketing: Social MediaData & InsightsMarketing: In StoreDept. FreshDept. PerimeterPartnershipsAITechnology & InnovationMeta (Facebook)TwitterBrick and MortarMarketing: BrandDept. FuelESG and CSRDept. Toys & GamesOperations & Supply ChainDept. NonfoodDeliveryPricing & PromotionsRestaurantsConsumersShoppersStore LocationTrends: TechDept. Apparel 0 Saving Bookmark this article Bookmarked
Retailer Media Retail Media: Everything You Need to Know For several years now the term “retail media” has been buzzing around both retail and media circles. Whether you’re looking for a deeper understanding of the implications and applications of retail media or need a down-and-dirty explainer on what retail media actually is, you’ve landed in the right place. This special Retail TouchPoints resource hub […] Retail TouchPoints January 12, 2024January 12, 2024 14 min read Marketing: Retail MediaPartnershipsData & InsightsInstacartConsumersMarketing: Social MediaAmazonMarketing: BroadcastWalmartDeliveryESG and CSRKrogerMarketing: In StoreTargetBrick and MortarTechnology & InnovationShoppersPredictions and ForecastsRegional GroceryHy-VeeResults & InvestmentDollar GeneralLowesSustainability84.51StreamingRoundelWalmart ConnectMetaverseAlbertsons / SafewaySams ClubGamingDrizlyOmnichannelSponsoredWalgreensConsultingMarketing: OOHAgenciesPricing & PromotionsMeta (Facebook)ExecutivesCVSCustomer ExperienceInsight ProvidersBest BuyTikTokMarketing: Digital MediaDept. FuelDept. NonfoodGoogleTrends: TechStrategyHome Depotsocial commerceJ&JStore LocationInternational - UKMarketing: BrandMarketing: ShopperMarketing: UGCOperations & Supply ChainPackagingAlimentation Couche-TardTrends: MarketingUnileverCircle KBig DataCryptoCostcoBJ’s Wholesale ClubMerchandising 0 Saving Bookmark this article Bookmarked
Shopper & Customer Is Cash-Back the New Cost of Customer Acquisition What is the price of new customer acquisition and retention? Business models within the restaurant, convenience store, and grocery sector are all evolving. One of the most successful companies globally is Aldi. Aldi has a dual focus of fun discovery with low prices. According to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice […] Grocerant Guru November 4, 2023November 4, 2023 3 min read ConsumersAcquisitionDept. GroceryData & InsightsDept. FuelShoppersPartnershipsAlimentation Couche-TardCircle KMarketing: Social MediaBrick and MortarRestaurantsPricing & PromotionsCompetitionTwitterRegional GroceryConsultingAldiMeta (Facebook)Dept. Fresh PreparedMarketing: TradeTechnology & InnovationStrategyESG and CSRDept. NonfoodMarketing: Direct & PersonalizationDept. FreshDept. Perimeter 0 Saving Bookmark this article Bookmarked
Channel: Convenience 68 Circle K stores are up for sale [[“value”:” Alimentation Couche-Tard Inc. is looking to sell 68 U.S. Circle K convenience stores, reports Petrol Plaza. NRC Realty & Capital Advisors will assist with the sale, marking the third time in three years the Chicago firm has worked with Alimentation Couche-Tard to sell Circle K stores. The stores are located in […] Supermarket News October 3, 2023October 3, 2023 < 1 min read Brick and MortarAlimentation Couche-TardCircle KDept. FuelStrategyResults & InvestmentMars Inc.International - North AmericaDivestitures 0 Saving Bookmark this article Bookmarked
Technology & Innovation Bridging Online and Offline Retail in the ‘Phygital’ Era Via Mobile Phones Physical and digital retail have largely remained separate, with purchases made either offline or online. But consumer behaviors are changing; we scan QR codes in physical stores to make payments or learn more about a certain product; we use mobile apps to redeem offline discounts on our frequent purchases. And now, brands are increasingly embracing […] Toby Rush September 20, 2023September 20, 2023 3 min read Technology & InnovationConsumersShoppersCryptoMarketing: TradePricing & PromotionsDept. ApparelCustomer ExperiencePredictions and ForecastsStore LocationAmazonAssociatesExecutivesPartnershipsTech: CashierlessTech: AR and VRSustainabilityRegional GroceryPop UpsblockchainNFTMetaverseLegal & CriminalGiant EagleMarketing: Direct & PersonalizationBrick and MortarCircle KData & InsightsAlimentation Couche-Tard 0 Saving Bookmark this article Bookmarked
Stores & Formats Couche-Tard to expand rollout of Circle K loyalty program [[“value”:” Couche-Tard is rolling out its Circle K loyalty program, the Innercircle platform, across various U.S. markets after going live with the initiative across 430 stores in Florida. The Innercircle is a free membership program that offers Circle K loyalty customers rewards on fuel and food, as well as personalized offers. Related: […] Supermarket News September 12, 2023September 12, 2023 2 min read Marketing: Loyalty & SubscriptionAlimentation Couche-TardCircle KDept. FuelResults & InvestmentPricing & PromotionsBrick and MortarDept. GroceryInternational - North AmericaEconomyExecutivesStrategyMarketing: TradeOperations & Supply ChainPredictions and ForecastsMarketing: Direct & Personalization 0 Saving Bookmark this article Bookmarked
Channel: Convenience Couche-Tard celebrates Circle K Day [[“value”:”First-ever event will feature discounts on hot food items and beverages”]] Supermarket News August 26, 2023August 26, 2023 < 1 min read Circle KAlimentation Couche-TardPricing & PromotionsMarketing: TradeDept. Grocery 0 Saving Bookmark this article Bookmarked
Channel: Convenience Circle K takes electric vehicle charging to the West Coast [[“value”:” Dive Brief The retailer recently opened its first EV charging stations in the region, with plans for more coming soon. Published Aug. 16, 2023 A Circle K station. The retailer held a grand opening event to commemorate its West Coast charging expansion in Corona, California. Retrieved from Couche-Tard. “]] RetailDive August 17, 2023August 17, 2023 < 1 min read Circle KAlimentation Couche-TardSustainabilityMarketing: Social Media 0 Saving Bookmark this article Bookmarked
Channel: Convenience Circle K pilots new Rewarded AR ads in Pokémon Go Developer Niantic is positioning the ad format as a way to deliver relevant offers within a gaming environment to drive brand awareness and loyalty. MarketingDive June 22, 2023October 5, 2023 < 1 min read Circle KAlimentation Couche-TardSustainabilityPricing & PromotionsMarketing: Loyalty & Subscription 0 Saving Bookmark this article Bookmarked
Channel: Convenience Circle K Launches Free Perks Membership Program When it comes to driving customer frequency the question all retailers should be asking is what is the cost of customer acquisition? Now according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®, “the cost of customer acquisition in the case of Circle K appears to be ‘every sixth item free’.” The […] Grocerant Guru June 22, 2023June 22, 2023 3 min read Alimentation Couche-TardCircle KShoppersDept. GroceryData & InsightsMarketing: Social MediaDept. FuelAcquisitionPricing & PromotionsDept. BeverageRestaurantsMarketing: TradeConsultingBrick and MortarMeta (Facebook)TwitterDept. Fresh PreparedDept. FreshDept. PerimeterDeliveryESG and CSRMarketing: In StoreStrategyDept. Deli 0 Saving Bookmark this article Bookmarked
Channel: Drug Cooler Screens Sues Walgreens for Ending Smart Door Agreement In-store digital media startup Cooler Screens is suing Walgreens, previously one of the highest-profile adopters of its technology, which integrates smart screens onto cooler doors to power in-store advertising. Cooler Screens is seeking $200 million for breach of contract and is seeking to prevent the retailer from removing the screen technology from its stores. A […] Retail TouchPoints June 9, 2023June 12, 2023 4 min read WalgreensExecutivesLegal & CriminalTechnology & InnovationBrick and MortarResults & InvestmentMarketing: In StoreMarketing: Social MediaMarketing: Retail MediaAssociatesOperations & Supply ChainCustomer ExperienceData & InsightsShoppersVendorsCircle KCVSKrogerSams ClubRestaurantsMarketing: OOHAlimentation Couche-Tard 0 Saving Bookmark this article Bookmarked
Channel: Convenience Alimentation Couche-Tard, Majors Management to Acquire All 100+ Mapco C-Stores Alimentation Couche-Tard has reached an agreement to acquire 112 fuel and convenience retail sites from Mapco Express — predominantly in Tennessee and Alabama with some in Kentucky and Georgia. The acquisition is contingent on a separate transaction in which Mapco and its remaining locations and assets will be sold to Majors Management. All of the […] Retail TouchPoints May 1, 2023May 1, 2023 2 min read Alimentation Couche-TardAcquisitionBrick and MortarDept. FuelCircle KMarketing: Loyalty & SubscriptionResults & InvestmentOperations & Supply ChainExecutives 0 Saving Bookmark this article Bookmarked
Channel: Convenience Big Red stores rebranding to Circle K across Arkansas With the acquisition of Big Red Stores by Circle K’s parent company, rebranding work is now underway Supermarket News April 20, 2023April 20, 2023 < 1 min read Mars Inc.Marketing: BrandCircle KBrick and MortarAlimentation Couche-TardAcquisition 0 Saving Bookmark this article Bookmarked
Shopper & Customer 5G in Retail: Creating the WOW factor The Cambridge Dictionary defines the wow factor as a quality that makes someone feel great excitement or admiration. In retail, the wow factor refers to the business’ ability to amaze customers and convert them into store or brand admirers. A recent study from Wharton’s Baker Retailing Center and The Verde Group found that retailers can […] Retail TouchPoints February 21, 2023February 22, 2023 4 min read ShoppersConsumersOperations & Supply ChainBrick and MortarAssociatesDept. ApparelTechnology & InnovationMarketing: In StoreDept. NonfoodTech: AR and VRDeliveryMarketing: Direct & PersonalizationDept. Sporting goodsTractor Supply CompanyData & InsightsExecutivesOmnichannelMetaverseCOVID19Circle KBOPISFlagship StoresTech: IoTStore LocationAlimentation Couche-Tard 0 Saving Bookmark this article Bookmarked
Shopper & Customer Consumers Blurring Shopping Lines Between Channels At the intersection of what’s for dinner, where will I get dinner, more and more consumers are asking what is the fastest solution (84.6%), then what is the cheapest (51.4), and will everyone be happy with the food (49.2%) according to Foodservice Solutions® most recent grocerant scorecards. Steven Johnson Grocerant Guru® at Tacoma, WA […] Grocerant Guru January 25, 2023January 25, 2023 3 min read ConsumersData & InsightsDept. GroceryMarketing: Social MediaAlimentation Couche-TardInternational - UKBrick and Mortar7-Eleven & SpeedwayCircle KTwitterMeta (Facebook)Whole FoodsAlbertsons / SafewayTrader JoesSoutheastern GrocersTechnology & InnovationStrategyAldiRestaurantsPublixMarketing: UGCKrogerDept. FreshESG and CSR 0 Saving Bookmark this article Bookmarked
Department: Beverage Yes Bojangles Partnership with Appalachian Mountain Brewery Works Bojangles new brand messaging with a real kick! In an effort to drive brand awareness, brand relevance, and internet buzz all with edifying the Bojanglesbrand with some new electricity, according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. So, that’s why Bojangles and Appalachian Mountain Brewery (AMB) have partnered to brew […] Grocerant Guru January 22, 2023July 11, 2023 3 min read Dept. BeverageDept. Adult BevDept. GroceryData & InsightsDept. FreshMarketing: Social MediaPartnershipsTechnology & InnovationDept. PerimeterCPG: Adult BeverageGeneral MillsRestaurantsOperations & Supply ChainIngles MarketTrends: TechLowesLegal & CriminalKrogerConsumersDept. Natural / OrganicAIWalmartDept. ApparelAlimentation Couche-TardCircle KDeliveryAhold Delhaize 0 Saving Bookmark this article Bookmarked
Channel: Convenience C-store chain Circle K debuts ultrafast delivery with Food Rocket Up to 7,000 SKUs of Circle K and Food Rocket-made items will be available through the delivery company’s app at two stores in Charlotte, North Carolina. Grocery Dive November 30, 2022November 30, 2022 < 1 min read Dept. GroceryDeliveryCircle KAlimentation Couche-TardBrick and Mortar 0 Saving Bookmark this article Bookmarked
Trends & External Forces Your Views: Margin Call Yesterday we quoted a Benjamin Lorr op-ed piece in the Los Angeles Times in which he wrote about the Kroger-Albertsons merger: “The supermarket industry is trapped in an unsustainable model, “chasing higher and higher volume to fund cheaper and cheaper prices. Which by necessity means grocers are always looking over their shoulder at their competition. […] MorningNewsBeat October 26, 2022October 26, 2022 4 min read AmazonCompetitionHoliday & EventsCannabisPredictions and ForecastsDept. PetMergersDept. Toys & GamesDept. NonfoodKrogerDept. GroceryDept. HBCStreamingHealth & WellnessResults & InvestmentPartnershipsMarketing: Loyalty & SubscriptionInternational - UKAssociatesAlimentation Couche-TardDept. Natural / OrganicUnited Natural FoodsDept. FuelDept. Adult BevBrick and MortarCircle KAlbertsons / Safeway 0 Saving Bookmark this article Bookmarked
Department: HBC Circle K, Leading Cannabis Brand Announce Partnership Circle K, a Canada-based convenience store and gas station operator, announced it was partnering with Green Thumb, a leading national cannabis consumer packaged goods company, to sell its products at a handful of Circle K locations next year. About 10 “RISE Express”-branded dispensaries will open adjacent to Circle K stores in various Florida locations, Green […] Marie Albiges October 19, 2022October 20, 2022 < 1 min read CannabisDept. HBCAlimentation Couche-TardCircle KPartnershipsBrick and MortarDept. FuelExecutivesDept. Natural / OrganicDept. Adult BevConsumersInternational - North AmericaPress Release 0 Saving Bookmark this article Bookmarked 5
Department: HBC Circle K Welcomes Cannabis Seller as Next-Door Neighbor Via Green Thumb Partnership Cannabis retailer Green Thumb has partnered with Circle K to launch an initial 10 RISE Express medical dispensaries adjacent to Circle K stores in Florida. The agreement allows Green Thumb to lease space from Circle K in Florida, where the c-store retailer operates approximately 600 locations, to offer patients a selection of branded cannabis products. […] Retail TouchPoints October 19, 2022October 20, 2022 2 min read CannabisDept. HBCCircle KAlimentation Couche-TardPartnershipsBrick and MortarExecutivesPredictions and ForecastsOperations & Supply ChainHealth & WellnessData & Insights 0 Saving Bookmark this article Bookmarked 5
Channel: Convenience Circle K stores will sell medical marijuana Circle K has signed a deal with Green Thumb Industries to lease space in Florida stores for the purpose of selling medical marijuana. The deal will begin by making doctor-prescribed marijuana available for purchase at Rise Express: shops inside 10 Circle K stores. RetailWire October 19, 2022October 19, 2022 < 1 min read Circle KCannabisBrick and MortarAlimentation Couche-TardPhilanthropy 0 Saving Bookmark this article Bookmarked
Channel: Convenience Circle K taps Visual Art for digital signage upgrade Retail Customer Experience July 14, 2022July 14, 2022 < 1 min read Marketing: OOHCircle KAlimentation Couche-Tard 0 Saving Bookmark this article Bookmarked
Channel: Convenience Smart checkout rolling out to Circle K, Couche-Tard stores Retail Customer Experience June 7, 2022June 7, 2022 < 1 min read Circle KBrick and MortarAlimentation Couche-Tard 0 Saving Bookmark this article Bookmarked
Acquisitions, Divestitures & Mergers Channel: Home Improvement Acquisitions, Divestitures & Mergers Corporate Finance Operations & Supply Chain Home Depot Acquires SRS for $18.25B, Boosting Pro Sales Home Depot recently announced its acquisition of SRS Distribution for a whopping $18.25 billion. This hefty investment marks the company’s boldest stride yet to seize a larger share of the professional market, particularly targeting contractors and roofers. Written by RetailWire March 28, 2024March 28, 2024 Saving Bookmark this article Bookmarked
Channel: Grocery Channel: Grocery Kroger to close 3 e-commerce fulfillment facilities The grocer said it will shutter one Ocado-powered spoke in South Florida and two others in Texas in late May. Written by Grocery Dive March 27, 2024March 28, 2024 Saving Bookmark this article Bookmarked
Media & Marketing Corporate Strategy Media & Marketing Data & Insights Shopper & Customer Trends & External Forces Charted: Car Brand Loyalty in 2024 See this visualization first on the Voronoi app. Car Brand Loyalty in 2024 This was originally posted on our Voronoi app. Download the app for free on iOS or Android and discover incredible data-driven charts from a variety of trusted sources. This graphic visualizes the best and worst car brands in terms of brand loyalty. […] Written by Visual Capitalist March 26, 2024March 26, 2024 Saving Bookmark this article Bookmarked
Retail Ecosystem ESG Media & Marketing Agencies & Vendors Retail Ecosystem Data & Insights International Shopper & Customer Technology & Innovation Trends & External Forces Operations & Supply Chain Key Takeaways From Shoptalk Spring 2024 Shoptalk always brings the best and brightest minds of the industry together for four days packed with insights, networking opportunities, trend predictions and so much more. This year, the spring event in Las Vegas was no exception. But like many other major industry events, Shoptalk can feel like you’re sprinting a marathon — there’s so […] Written by TotalRetail March 25, 2024March 26, 2024 Saving Bookmark this article Bookmarked
Department: Consumer Durables Department: Consumer Durables Corporate Strategy Corporate Finance Partnerships & Alt Profit Shopper & Customer Trends & External Forces Stores & Formats Nike Pivots, Embraces Wholesale Once Again Amid faltering demand for shoes and clothing as well as slipping digital sales, Nike Inc. said last week that it will bank a lot more on the thing it has spent the past several years turning away from: other retailers. Executives discussed those plans on Nike’s earnings call, during which it announced that while fiscal […] Written by TotalRetail March 25, 2024March 26, 2024 Saving Bookmark this article Bookmarked