Channel: Specialty & Other Chewy posts 4.2% sales gain in Q4 even as active customers decline The online pet retailer benefited from sales in the non-discretionary and health categories, as well as its Autoship subscription service. RetailDive March 21, 2024March 21, 2024 < 1 min read ChewyMarketing: Loyalty & SubscriptionDept. PetHealth & Wellness 0 Saving Bookmark this article Bookmarked
Data & Insights Long-Term Themes Webcast Join YipitData Product Expert Manager Katie Tang, Research Specialist Nitin Reddy, and Research Associate Geoffrey Tseng on Wednesday, March 6th at 12:30pm ET as they describe data insights and long-term themes for Wayfair (W) and Chewy (CHWY). The team will discuss: Market share dynamics in home goods and pet retail spaces Competitive landscape and exposure […] Yipitdata February 29, 2024February 29, 2024 < 1 min read Data & InsightsTechnology & InnovationDept. PetMondelezDept. NonfoodChewyPredictions and Forecasts 0 Saving Bookmark this article Bookmarked
Shopper & Customer Retail Customer Satisfaction On The Upswing The American Customer Satisfaction Index (ACSI) Retail and Consumer Shipping Study 2023-2024 is out, concluding that “overall customer satisfaction surging 4% to a score of 78.0 (out of 100).” According to the report, “More than 60% of retailers measured see their individual ACSI scores improve in 2024 … Customer satisfaction with online retailers remains unchanged […] MorningNewsBeat January 31, 2024January 31, 2024 2 min read ShoppersRegional GroceryConsumersHoliday & EventsCostcoPredictions and ForecastsDept. FuelTrader JoesAmazonPublixHEBDept. PetChewyWalmartMarketing: OOHTech: AR and VROwned Brands (Private Label)Operations & Supply ChainMetaverseMeijerAssociatesDeliveryMarketing: In StoreSustainabilityEconomyTechnology & InnovationDept. GroceryCustomer ExperienceWakefernMarketing: Trade 0 Saving Bookmark this article Bookmarked
Department: Nonfood Chewy Invests in Pet Health Through Vet Clinics, Insurance Offering In a keynote session during the final day of the NRF Big Show in New York City last week, Sumit Singh, CEO of pet brand Chewy, outlined the company’s vision for the future, including the growing importance of pet healthcare to the business. Singh was interviewed by Phil Wahba, senior writer at Fortune. Here are […] Joe Keenan January 25, 2024January 25, 2024 3 min read Dept. PetHealth & WellnessChewyTechnology & InnovationResults & InvestmentPredictions and ForecastsOperations & Supply ChainMarketing: Direct & PersonalizationExecutivesDept. Grocery 0 Saving Bookmark this article Bookmarked
Department: Nonfood Are Generalists Pushing Out Pet Supply Pure Players? Pet supplies saw immense growth in 2023, with GMV among top retailers up 16% vs 2022. Generalists Amazon and Walmart contributed largely to the category’s growth, growing their market share at the expense of pet supply pure players, Petco and Chewy. Amazon saw the largest market share gains in the category, up +2.2 pp, while […] 0 Author Missing January 25, 2024January 25, 2024 2 min read Dept. PetData & InsightsWalmartDept. GroceryAmazonCostcoChewyTargetNestle 0 Saving Bookmark this article Bookmarked
Trends & External Forces As consumers pull back on discretionary spending, Chewy focuses on healthcare The online pet retailer’s CEO discussed its recent launch into vet clinics and what’s driving the increased demand for pet health. RetailDive January 19, 2024January 19, 2024 < 1 min read Health & WellnessConsumersChewyDept. PetExecutives 0 Saving Bookmark this article Bookmarked
Media & Marketing New Haven-Style Pizza Is Having A Moment The New York Times has a piece about how New Haven-style pizza suddenly seems to be all the rage – with expanding popularity even in its hometown of New Haven, Connecticut, and growing popularity outside the region. Here’s how the Times sketches out the situation: “The pies are distinct: more of a meal than the […] MorningNewsBeat January 3, 2024January 3, 2024 2 min read Store LocationPredictions and ForecastsPodcastsPartnershipsMeta (Facebook)Marketing: Social MediaMarketing: In StoreInternational - UKDept. GroceryDept. FreshChewy 0 Saving Bookmark this article Bookmarked
Data & Insights Amazon Private Label Disrupting Pet Hard Goods Players In recent years, there has been a noticeable shift from traditional brick-and-mortar shopping to a preference for online retail among consumers. The pet industry seems to be following suit and embracing the digital shift. This trend is supported by the market share that Amazon has gained in this sector. Within the pet supplies market holistically, […] 0 Author Missing December 14, 2023December 14, 2023 2 min read Data & InsightsDept. PetAmazonOwned Brands (Private Label)Marketing: In StoreConsumersChewy 0 Saving Bookmark this article Bookmarked
Corporate Strategy GameStop’s potential new strategy: Let Ryan Cohen buy other stocks with company cash Struggling retailer GameStop is giving its CEO and chair Ryan Cohen even more control, including the ability to use company cash to buy other stocks. In its quarterly report released Wednesday night, GameStop announced two changes to its corporate investment plan: company cash can now be used to buy equities instead of just short-term debt, […] CNBC December 8, 2023December 8, 2023 2 min read ExecutivesResults & InvestmentStrategyData & InsightsDept. FuelEconomyBankruptcyBed Bath & BeyondChewyBrick and Mortar 0 Saving Bookmark this article Bookmarked
Shopper & Customer Chewy facing softening new customer growth Download full report: Chewy’s Battle to Retain Customer Loyalty Historically, Chewy’s revenue growth was largely driven by a growing customer count. However, following the pandemic boom, Net Sales per Active Customer (NSPAC) has become the larger contributor to top-line growth amid an elevated inflationary environment, while Chewy’s customer count growth has slowed dramatically. According to […] Earnest Research December 8, 2023December 11, 2023 < 1 min read ShoppersChewyData & InsightsMarketing: Loyalty & SubscriptionTargetSustainabilityData VisualizationCOVID19Consumers 0 Saving Bookmark this article Bookmarked
Channel: Specialty & Other Chewy names new CFO [[“value”:” Dive Brief The DTC pet supplies retailer has been looking for someone to fill the role on a permanent basis after Mario Marte stepped down from the role in July. Published Dec. 7, 2023 A Chewy fulfillment center. David Reeder joins the online pet supplies retailer from semiconductor manufacturer GlobalFoundries where he served as […] RetailDive December 7, 2023December 7, 2023 < 1 min read ChewyExecutivesDept. Pet 0 Saving Bookmark this article Bookmarked
Channel: Specialty & Other Chewy Announces Third Quarter 2023 Financial Results PLANTATION, Fla.–(BUSINESS WIRE)–Chewy, Inc. (NYSE: CHWY) (“Chewy”), a trusted destination for pet parents and partners everywhere, has released its financial results for the third quarter of fiscal year 2023 ended October 29, 2023, and posted a letter to its shareholders on its investor relations website at https://investor.chewy.com. Fiscal Q3 2023 Highlights: Net sales of $2.74 […] BusinessWire - Conference Calls December 7, 2023December 19, 2023 < 1 min read ChewyResults & InvestmentDept. PetPartnerships 0 Saving Bookmark this article Bookmarked
Media & Marketing Retail Media is Omni-Funnel: How to Master It When you imagine retail media’s place in a marketing funnel, do your eyes look toward the bottom? If so, you may miss out on the full-funnel benefits of retail media networks (RMNs). As marketers, we’re already sold on the performance advantages of RMNs: enormous sets of first-party consumer data, precise attribution and analysis, a future […] Retail TouchPoints November 28, 2023November 28, 2023 4 min read Marketing: Retail MediaConsumersMarketing: Social MediaData & InsightsShoppersTikTokAmazonTechnology & InnovationESG and CSRTargetStrategyDept. PetDept. GroceryStreamingMarketing: In StoreWalmartsocial commerceAlbertsons / SafewaySponsoredRegional GroceryAgenciesMeta (Facebook)Marketing: Loyalty & SubscriptionPredictions and ForecastsOperations & Supply ChainOwned Brands (Private Label)Pricing & PromotionsEconomyTrends: MarketingWalmart ConnectMarketing: BroadcastDept. NonfoodGoogleChewyMarketing: Digital MediaMarketing: Direct & PersonalizationPartnerships 0 Saving Bookmark this article Bookmarked
Data & Insights Holiday sales below year-ago levels as 2023 season begins Key Takeaways Online Marketplaces like Temu and Amazon are outperforming Share of sales online is stable or rising across most categories Luxury and home goods are underperforming Holiday sales decline for first time in years Contact Sales for more details. Holiday sales are down 1.7% YoY in the first 8 days of the holiday season according […] Earnest Research November 16, 2023November 20, 2023 3 min read Holiday & EventsData & InsightsDept. NonfoodDept. ApparelAmazonShoppersBrick and MortarHealth & WellnessConsumersCOVID19DeliveryDept. Toys & GamesDept. PetDept. Sporting goodsData VisualizationMarketing: TradeChewyBest BuyHome DepotOperations & Supply ChainPartnershipsRecommerceSustainabilityTrends: ShoppingWalmart 0 Saving Bookmark this article Bookmarked 5
Partnerships & Alt Profit Amazon Going To The Dogs (& Cats, & More)? CNBC reports that “Amazon is considering an expansion into veterinary telehealth in its latest bid to compete with Walmart, which began offering the service to Walmart+ subscribers earlier this year.” According to the story, Amazon, “which has already expanded into human health with its acquisition of One Medical, is a dominant player in pet food […] MorningNewsBeat October 25, 2023October 25, 2023 < 1 min read AmazonDept. PetHealth & WellnessWalmartHoliday & EventsPartnershipsMarketing: Loyalty & SubscriptionCOVID19AcquisitionDept. GroceryDept. FuelChewy 0 Saving Bookmark this article Bookmarked
Shopper & Customer Mars unveils new brand experience with Uber Eats CHICAGO — Mars Snacking, a global leader in the treats and snacks category, announced today a new collaboration with Uber and SKITTLES , with a new brand campaign launching across Uber and Uber Eats. The new collaboration, a first of its kind for Mars, delivers a sweet new experience for hungry Uber Rides and Eats consumers. The new […] MMR October 24, 2023October 24, 2023 2 min read ConsumersStore LocationUbereatsMars Inc.PartnershipsOmnichannelTechnology & InnovationShoppersDept. NonfoodDeliveryChewyBrick and Mortar 0 Saving Bookmark this article Bookmarked
Corporate Strategy GameStop Names Ryan Cohen CEO, Won’t Receive Salary GameStop announced Thursday morning that billionaire activist investor Ryan Cohen would take over as the video game retailer’s chief executive, chairman and president effective immediately — and he won’t be collecting a salary. GameStop’s board, with Cohen abstaining, unanimously voted to appoint the entrepreneur as the retailer’s top executive on Wednesday. Cohen had previously held the title […] Joe Keenan September 29, 2023October 5, 2023 < 1 min read ExecutivesDept. PetDept. GroceryChewyPredictions and ForecastsInclusivity 0 Saving Bookmark this article Bookmarked
Corporate Strategy Billionaire Chewy Cofounder Ryan Cohen Takes Over as Gamestop CEO Billionaire entrepreneur Ryan Cohen, co-founder of Chewy, has taken over as the CEO of GameStop, where he already held the position of executive chairman. Cohen, who owns a 12.1% stake in the company, succeeded former CEO Matt Furlong, who was dismissed after the company reported a larger-than-expected quarterly loss. Cohen won’t be receiving a salary… RetailWire September 28, 2023September 29, 2023 < 1 min read ExecutivesChewy 0 Saving Bookmark this article Bookmarked
Trends & External Forces Figs names new chief technology officer [[“value”:” Dive Brief The healthcare apparel brand has tapped Mark Bixby for the role, who brings experience from GameStop and Chewy. Published Sept. 19, 2023 Figs healthcare apparel. The company recently partnered with Eko Health for a digital stethoscope. Courtesy of FIGS “]] RetailDive September 19, 2023September 19, 2023 < 1 min read Health & WellnessTechnology & InnovationDept. ApparelMarketing: VoiceChewy 0 Saving Bookmark this article Bookmarked
Channel: Specialty & Other Chewy sales up 14% in Q2, beating expectations [[“value”:” Dive Brief However, executives noted consumer shifts that signal shoppers may be seeking out more value in light of economic uncertainty. Published Aug. 31, 2023 Chewy packages being loaded onto a truck. The online pet retailer reported sales of $2.8 billion in the second quarter. Permission granted by Chewy “]] RetailDive August 31, 2023August 31, 2023 < 1 min read ChewyMarketing: Social MediaTargetShoppersExecutivesEconomyDept. PetConsumers 0 Saving Bookmark this article Bookmarked
Department & Category Surprising WHYs Behind Gen Z’s Snack Decisions At the intersection of successful growth and looking a customer ahead is information that helps you drive branding ideations, and customer focused planning. To that end Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® wants to share with you some new insights via a guest blog, that can assist you in looking […] Grocerant Guru August 27, 2023August 27, 2023 4 min read Dept. GroceryConsumersData & InsightsShoppersMarketing: Social MediaESG and CSRHealth & WellnessTechnology & InnovationStrategyConsultingTwitterMeta (Facebook)Owned Brands (Private Label)Pricing & PromotionsDept. FreshMarketing: BrandWalmartEconomyData VisualizationChewy 0 Saving Bookmark this article Bookmarked
Acquisitions, Divestitures & Mergers NRF Hot 25 List Spotlights Fastest-Growing Retailers Mexican grocer Chedraui, Raley’s Supermarkets and Primark Stores have topped the National Retail Federation’s 2023 Hot 25 Retailers list, which ranks the fastest-growing retail companies in the U.S. The annual ranking is compiled by global marketing consultancy Kantar and is determined by comparing year-over-year increases in domestic sales (in the case of the 2023 list, […] Retail TouchPoints August 12, 2023October 24, 2023 4 min read ConsumersAcquisitionMarketing: Retail MediaBrick and MortarMergers7-Eleven & SpeedwayDept. HBCEconomyDept. GroceryDept. PetData & InsightsBJ’s Wholesale ClubRegional GroceryOperations & Supply ChainDept. BeverageDept. Adult BevInsight ProvidersMarketing: Social MediaLidlCostcoStore LocationTechnology & InnovationChewyExecutivesShoppersPublixDept. ApparelGrocery OutletCOVID19International - North AmericaDeliveryDept. Nonfood 0 Saving Bookmark this article Bookmarked
Acquisitions, Divestitures & Mergers NRF Hot 25 List Spotlights Fastest-Growing Retailers Mexican grocer Chedraui, Raley’s Supermarkets and Primark Stores have topped the National Retail Federation’s 2023 Hot 25 Retailers list, which ranks the fastest-growing retail companies in the U.S. The annual ranking is compiled by global marketing consultancy Kantar and is determined by comparing year-over-year increases in domestic sales (in the case of the 2023 list, […] Retail TouchPoints August 12, 2023October 24, 2023 4 min read ConsumersAcquisitionMarketing: Retail MediaBrick and MortarMergers7-Eleven & SpeedwayDept. HBCEconomyDept. GroceryDept. PetData & InsightsBJ’s Wholesale ClubRegional GroceryOperations & Supply ChainDept. BeverageDept. Adult BevInsight ProvidersMarketing: Social MediaLidlCostcoStore LocationTechnology & InnovationChewyExecutivesShoppersPublixDept. ApparelGrocery OutletCOVID19International - North AmericaDeliveryDept. Nonfood 0 Saving Bookmark this article Bookmarked
Acquisitions, Divestitures & Mergers Grocers atop latest Hot 25 Retailers list WASHINGTON – Grocery retailers occupy the top two spots on a ranking of the fastest-growing U.S. retailers in 2022. Grocers command three of the top five spots on the latest Hot 25 Retailers list, released this week by the National Retail Federation, which collaborates with Kantar in putting together the annual ranking. Mexico City-based Grupo […] MMR August 2, 2023October 24, 2023 2 min read AcquisitionBrick and MortarRegional GroceryCOVID19Dept. BeverageInsight ProvidersDept. Adult BevDept. ApparelOperations & Supply ChainMergers7-Eleven & SpeedwayLidlInternational - North AmericaPublixInternational - UKDept. HBCHEBGrocery OutletDept. NonfoodBJ’s Wholesale ClubChewyCostcoExecutives 0 Saving Bookmark this article Bookmarked
Department: Nonfood Who’s Laughing Now? Trademark, Parody Products, and the First Amendment Everyone loves parody products, those clever almost-branded gifts that draw in a customer, whether online or in a brick-and-mortal store. Everyone, that is, except the trademark owner. In a recent trademark case, the U.S. Supreme Court made it easier for big brands to enforce their trademarks against joke products. The case involved Silly Squeakers, a […] Warren Braunig July 19, 2023July 19, 2023 3 min read ConsumersDept. PetDept. NonfoodDept. Toys & GamesTechnology & InnovationDept. Adult BevDept. BeverageLegal & CriminalPackagingCPG: Adult BeverageDept. GroceryPartnershipsShoppersChewyBrick and Mortar 0 Saving Bookmark this article Bookmarked
Channel: Specialty & Other Chewy shares surge after earnings beat on top and bottom lines [[“value”:”Chewy shares surged in extended trading after the company beat earnings estimates on the top and bottom lines.”]] CNBC May 31, 2023May 31, 2023 < 1 min read Results & InvestmentChewy 0 Saving Bookmark this article Bookmarked
Channel: Specialty & Other Chewy Casting Call for Yoda Pet Lookalikes Chewy Casting Call for Yoda Pet Lookalikes Chewy is searching for a Yoda pet lookalike to star in an out-of-this-galaxy Star Wars campaign. The best Yoda will embark on an epic mission and receive a custom professional photoshoot, spotlight on Chewy’s website and social media, along with fun items from The Star Wars Collection at Chewy and Chewy’s Personalized Shop. The Star Wars Collection at Chewy has all […] Chewy May 3, 2023May 3, 2023 2 min read ChewyDept. PetMarketing: Social MediaMarketing: Direct & PersonalizationESG and CSRMeta (Facebook)Dept. Toys & GamesDept. NonfoodDept. Apparel 0 Saving Bookmark this article Bookmarked
Media & Marketing The Opportunity Of Disruptive Innovation Bed Bath & Beyond didn’t respond well to e-commerce taking much of its business. The retailer shifted its assortment a bit, tried to hone its promotional pricing, and targeted its marketing. But it just couldn’t compete with the assortment found online, nor the convenience of e-commerce, nor with many of the low prices. It never […] Branding Strategy April 28, 2023April 28, 2023 4 min read StrategyMarketing: BrandDept. PetTechnology & InnovationShoppersBed Bath & BeyondWalmartBrick and MortarMarketing: Loyalty & SubscriptionMerchandisingUnileverNestleResults & InvestmentBankruptcyMarketing: Social MediaPredictions and ForecastsBest BuyDept. Toys & GamesPartnershipsSustainabilityDept. NonfoodChewyOperations & Supply ChainAmazon 0 Saving Bookmark this article Bookmarked
Channel: Specialty & Other Fox’s targets new audience with Chewy Mints This Spring, Fox’s is launching its new Chewy Mints, marking the brand’s first move outside of the high boil sweet category. Individually wrapped for freshness, Fox’s Chewy Mints have been developed to fill a gap in the market, as while the gums and chews market grew by 12% vs last year and mint flavoured confectionery […] Talking Retail April 7, 2023April 7, 2023 < 1 min read ChewyDept. Bakery 0 Saving Bookmark this article Bookmarked
Channel: Specialty & Other Chewy to close 2 fulfillment centers as it ramps up automation push The closures will allow the pet goods retailer to flow more order volume through its newer, automated facilities, its CEO said. RetailDive April 1, 2023April 1, 2023 < 1 min read ChewyDept. PetExecutives 0 Saving Bookmark this article Bookmarked
Channel: Mass Retailer Media Data & Insights Walmart’s new combo will aid suppliers Walmart Luminate and Walmart Connect to become Walmart Luminate Insights Activation Written by Supermarket News April 18, 2024April 18, 2024 Saving Bookmark this article Bookmarked
Media & Marketing Media & Marketing Technology & Innovation Amazon introduces shoppable, ad-supported channel to Prime Video, Freevee The channel leverages Amazon’s “shop the show” technology to enable viewers to easily purchase content seen on their TV screen via a mobile device. Written by MarketingDive April 18, 2024April 18, 2024 Saving Bookmark this article Bookmarked
Operations & Supply Chain Department: Nonfood ESG Operations & Supply Chain Asics creates a circular shoe, returns program The sporting goods company designed a shoe ready to undergo recycling at the end of its use. Written by RetailDive April 18, 2024April 18, 2024 Saving Bookmark this article Bookmarked
ESG Data & Insights Operations & Supply Chain Retailers Gain Control of Their Sustainability Goals as the ESG Storm Clouds Start to Gather Over Operations Using event-driven architecture (EDA), retailers must link essential data at speed and scale throughout their ecosystems near and far to come to grips with now essential environmental, social and governance (ESG) reporting in three key areas. 1. Dead Heading — Optimizing Transportation/Emissions on Every Journey When it comes to transportation within the retail sector, any […] Written by TotalRetail April 18, 2024April 18, 2024 Saving Bookmark this article Bookmarked
Technology & Innovation Channel: Dollar/Value Channel: Ecommerce & Digital Channel: Grocery Department: Food Corporate Strategy Media & Marketing Shopper & Customer Technology & Innovation Trends & External Forces Retail Operations Merchandising Stores & Formats Why Amazon’s Just Walk Out initiative failed – and why it’s not the end of checkout free technology It recently emerged that Amazon’s Just Walk Out offering is being dropped from Amazon Fresh stores. However, it’s not checkout-free tech that’s failing, it’s the fact that Amazon’s checkout free solution doesn’t work, especially in grocery retailers, argues Will Glaser, Founder and CEO at Grabango. In the dynamic grocery retail landscape, a transformative wave is […] Written by Retail Technology Innovation Hub April 18, 2024April 18, 2024 Saving Bookmark this article Bookmarked