ChatGPT

  1. Data & Insights

ChatGPT’s Growth Is Flatlining

ChatGPT is stagnating. The megahit chatbot from OpenAI has seen declining web traffic in five of the past eight months and is currently down 11% from its May 2023 peak. Its mobile app, meanwhile, is going nowhere fast, with fewer total users than Snapchat added last quarter alone.  Subscribe now The new data, from analytics […]
< 1 min read
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  1. Data & Insights

Future-Proofing Your Retail Experience: Wowing the Values-Driven Customer

Amidst the rise of artificial intelligence and changing customer preferences, the retail industry is experiencing a significant transformation. This means it’s more crucial than ever for your retail business to keep up and provide the best experience for your customers. Value-driven customers seek high-quality service and fair prices for the products they purchase. They often […]
2 min read
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  1. Department: Food

Future of Search

The future of search is ask.  The future of results is answer. I like how Carl Holden at Zellus Marketing described the shift in how we’re all going to be navigating the Internet: “Since the turn of the millennium, the verb “search” has dominated our interaction with the internet—inputting keywords into a box and sifting […]
3 min read
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  1. International

Sam Altman’s Trillion-Dollar Plan To Amplify AI Chip Production Globally

Sam Altman, CEO of OpenAI, is on an international mission to raise considerable funds for an ambitious new project. He aims to radically escalate the production of the essential high-performance semiconductors that fuel advanced AI programs such as OpenAI’s ChatGPT.
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  1. Data & Insights

Jason & Scot Show Episode 317 Amazon Q4 and 2023 Results

A weekly podcast with the latest e-commerce news and events. Episode 317 is deep dive into Amazons Q4 2023 results. Subscribe: Apple Podcasts Google Podcasts Spotify Podcast RSS SoundCloud TuneIn iHeartRadio Google Play Music Overcast Pocket Casts Facebook ????? Episode Summary: In this episode, Jason Goldberg and Scot Wingo dive deep into Amazon’s fourth-quarter results […]
2 min read
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  1. Trends & External Forces

OpenAI forms a new team to study child safety

Under scrutiny from activists — and parents — OpenAI has formed a new team to study ways to prevent its AI tools from being misused or abused by kids. In a new job listing on its career page, OpenAI reveals the existence of a Child Safety team, which the company says is working with platform […]
< 1 min read
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  1. Data & Insights

ChatGPT Prompts for Competitor Analysis

Digital transformation has spawned many new businesses and remade others. Identifying and monitoring competitors has never been more critical. ChatGPT can help identify and analyze direct and indirect competitors, including those … The post ChatGPT Prompts for Competitor Analysis appeared first on Practical Ecommerce.
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  1. Data & Insights

Trends That Are Shaping the Future of Ecommerce

“As [retailers] are seeing more business shift to ecommerce, that’s a more expensive channel for them, so they are really becoming dependent on the retail media revenue. So I think that the manufacturer or the advertiser holds the cards a little bit more than maybe they did in the past.” — Andrea Leigh, Founder and […]
9 min read
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  1. Data & Insights

Retailers Look to AI as They Grapple with ‘Pricing Game of Chicken’

Even though inflation has been easing in recent months, a majority (70%) of retail CFOs say they plan to raise prices in 2024 — although 60% said the price hikes would be slight rather than significant, according to the 2024 Retail CFO Outlook Survey from consulting firm BDO. In contrast, just over half (51%) of […]
5 min read
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  1. Technology & Innovation

NRF 2024: AI, Digital Stores, Flexibility and Other Trends Dominating Retail’s Big Show

Artificial intelligence took center stage at the National Retail Federation’s annual Big Show held in New York City last week. Some 40,000 attendees and retailers from across the globe swarmed the Javits Center to explore AI-focused technologies and other innovations tailored to their current requirements, opening doors to new possibilities. RFID Has Come a Long […]
7 min read
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  1. Data & Insights

Foundational Retail and the Return of the Store Headline NRF Big Show Trends

With over 40,000 people, 6,200 brands, 100 countries represented, and over 1,000 exhibitors, retail’s Big Show lived up to its name this year and artificial intelligence was the headlining topic. However, while AI dominated the content sessions at NRF, the real conversations were happening in the breakout rooms and on the expo floor, and attendees […]
5 min read
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  1. Data & Insights

This Week in AI: OpenAI finds a partner in higher ed

Keeping up with an industry as fast-moving as AI is a tall order. So until an AI can do it for you, here’s a handy roundup of recent stories in the world of machine learning, along with notable research and experiments we didn’t cover on their own. This week in AI, OpenAI signed up its first higher […]
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  1. Data & Insights

Holiday Shopping With Gen AI. Here’s How I Fared

It comes with the cold and the falling leaves: The mounting horror that time is running out. It was already December and I hadn’t thought once about Christmas presents. I’m not an especially talented gift-giver, and my family doesn’t have easily satisfied tastes. Every year I find myself daydreaming about a polite, hypercompetent professional who […]
4 min read
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  1. Data & Insights

Generative AI: Gaining a Competitive Edge in E-Commerce

While e-commerce adoption accelerated in the last three years — with nearly three-quarters of Americans (73 percent) now shopping online multiple times a month — e-commerce has become much more competitive. One strategy brands should consider to differentiate is to offer a seamless, enjoyable and personalized shopping experience, enabled by generative artificial intelligence. E-commerce leaders […]
3 min read
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  1. Data & Insights

Retail’s new crystal ball: how transaction data gives you a competitive edge

Imagine if, a decade ago, your retail business could have seen how and where consumers were adopting e-commerce. Imagine if you could have observed how adoption patterns differed by age group and by location. And imagine if you had had access to all this data in real time. You could have made informed decisions to […]
4 min read
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  1. Channel: Ecommerce & Digital

Amazon, Instacart Get Low Marks At CES

The Associated Press decided to look around to see what products were getting panned at the Consumer Electronics Show (CES) in Las Vegas, and it ended up that Amazon and Instacart were among the companies mentioned. •  The AP points to one of the criticisms was of Amazon’s partnership with BMW, which will put the […]
2 min read
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  1. Data & Insights

OpenAI debuts ChatGPT subscription aimed at small teams

OpenAI is launching a new subscription plan for ChatGPT, its viral AI-powered chatbot, aimed at smaller, self-service-oriented teams. Aptly called ChatGPT Team, the plan provides a dedicated workspace for teams up to 149 people using ChatGPT as well as admin tools for team management. All users in a ChatGPT Team gain access to OpenAI’s latest […]
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  1. Technology & Innovation

Gresham House Ventures makes £1.75mn follow-on investment in retail technology firm Patchworks

Gresham House Ventures has made a follow-on investment of £1.75 million into Patchworks. Taking the form of a convertible loan note, this is Gresham House Ventures’ fourth investment in Patchworks. Forming part of a £2 million round, it brings the former’s total funding to £10.5 million since its first injection of capital in July 2021.  […]
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  1. Trends & External Forces

Prof G Markets: Breaking Down 2024 Predictions + Audience Comments and Pushback

Scott and Ed discuss predictions for 2024 including Scott’s stock picks, OpenAI’s valuation, and the future of Youtube, Tiktok, Whatsapp, and GLP-1 drugs. They also discuss comments from the predictions livestream audience and address pushback on some of Scott’s takes. Finally, we hear 2024 predictions from our listeners. Learn more about your ad choices. Visit […]
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  1. Shopper & Customer

Loyalty 2.0 and Other 2024 Trends Poised to Make an Impact on Retail

As we begin 2024, the world of e-commerce will see continued evolution and disruption. Consumer behavior has fundamentally shifted over the past several years, with more shoppers flocking to digital storefronts and leveraging digital shopping technologies. With this backdrop in mind, here are four key predictions for what’s in store for e-commerce in 2024. Consumers […]
3 min read
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  1. Technology & Innovation

The amazing turning point when martech systems complexity and martech UX complexity diverge

Welcome to 2024! I expect this will be a transformative year in martech. The Martech for 2024 report we published last month (video presentation) covered several of the major trends underway, such as aggregation and composability in stacks — especially in the data layer with cloud data warehouses, lakehouses, and lakes. The common theme of […]
6 min read
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  1. Technology & Innovation

Featuring Carrefour, Aldi UK, and Ocado: the most read RTIH retail technology articles of 2023

As we approach the end of the year, here’s a look at our most popular retail systems articles during 2023, including Gorillas, The Trade Desk, Samsung UK, Amazon Fresh, H-E-B, AutoStore, and the RTIH Innovation Awards. 2023 RTIH Innovation Awards winners announced during glittering ceremony in central London Last month, we announced the winning submissions […]
7 min read
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  1. Data & Insights

7 Stories that Shaped 2023 — and What They Foretell for 2024

The editors of Retail TouchPoints are sharing our picks for the seven most consequential stories of 2023. As usual, there were lots to choose from — that’s standard for such a dynamic industry — but these were the topics that had “legs” (and are likely to continue to be important in 2024). 1. Resale Continued […]
5 min read
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  1. Technology & Innovation

Starring Trigo, FreedomPay and GreyOrange: the biggest retail technology news stories of the week

It’s Friday, Christmas is almost upon us, so let’s kick back and reflect on another eventful week for the retail systems space. Here’s your briefing on the most important stories from the past five days, including Frasers Group, Decathlon, HMV, Boots, and the latest RTIH Top 100 Retail Technology Influencers List. 1. Frasers Group teams […]
4 min read
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  1. Technology & Innovation

OpenAI buffs safety team and gives board veto power on risky AI

OpenAI is expanding its internal safety processes to fend off the threat of harmful AI. A new “safety advisory group” will sit above the technical teams and make recommendations to leadership, and the board has been granted veto power — of course, whether it will actually use it is another question entirely. Normally the ins […]
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  1. Technology & Innovation

Two Views Of Self-Checkout

There were two stories over the weekend about self-checkout that are worth referencing. •  First Wall Street Journal reporter Ben Cohen has a piece about the self-checkout system at clothing retailer Uniqlo. Here’s how he framed the piece: Every so often a technological breakthrough comes along that makes you feel like you’ve teleported to the […]
4 min read
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  1. Stores & Formats

British retailer Boots preps AI powered personal shopper that recommends lipsticks and beauty gifts

Boots is working on the launch of a ChatGPT personal shopper for its website which would be able to give customers recommendations on lipsticks and beauty gifts. It is currently testing the chatbot with work on the tool set to be ramped up after Christmas. Walgreens Boots Alliance owned Boots, which earlier this year announced […]
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  1. Department: Consumer Durables
  2. Media & Marketing
  3. Data & Insights
  4. Shopper & Customer
  5. Trends & External Forces
  6. Stores & Formats

TikTok Shop customers spend more at lower ticket apparel retailers

Download full TikTok Shop report Access TikTok and Panel data in Dash. TikTok Shop customers spent 26% of their apparel wallet on Off-Price Department Stores and 11% on Fast Fashion in the 12-months ended February 2024, compared to 24% and 7% for the average shopper. Conversely, TikTok Shop users spent less than their peers at […]
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  1. Trends & External Forces
  2. Corporate Finance
  3. Corporate Purpose
  4. ESG
  5. Media & Marketing
  6. Data & Insights
  7. Technology & Innovation
  8. Trends & External Forces
  9. Associates & Employees

Where Does One U.S. Tax Dollar Go?

See this visualization first on the Voronoi app. Where Does One U.S. Tax Dollar Go? This was originally posted on our Voronoi app. Download the app for free on Apple or Android and discover incredible data-driven charts from a variety of trusted sources. Come tax season, a common refrain is: “what do my taxes even […]
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