Shopper & Customer Trends in Retail: How Product Startups Can Adapt to Changing Consumer Behavior Retail is an ever-evolving industry that has seen its fair share of changes over the years. From traditional brick-and-mortar stores to the rise of e-commerce, product startups have had to adapt and keep up with changing consumer behavior. In recent years, technological advancements and shifting consumer preferences have caused significant disruptions in the retail landscape. […] Retail Bound April 23, 2024April 23, 2024 3 min read Technology & InnovationConsumersAIShoppersPredictions and ForecastsData & InsightsTrends: RetailCustomer ExperienceMarketing: Social MediaSustainabilityESG and CSRTargetMarketing: Direct & PersonalizationTech: AR and VRBrick and MortarMetaverseAssociatesMerchandisingMeta (Facebook)Operations & Supply Chain 0 Saving Bookmark this article Bookmarked
Technology & Innovation What Emerging Retail Trends Savvy Retailers Should Monitor In an era defined by rapid transformation and technological innovation, the retail sector finds itself at the forefront of adaptation and change. Staying ahead of emerging trends is about setting the pace and leveraging new opportunities to outstrip competitors. For savvy retailers, this means continuously monitoring developments across multiple fronts, from experiential shopping to advanced […] TotalRetail April 22, 2024April 23, 2024 3 min read Technology & InnovationAIConsumersShoppersESG and CSRData & InsightsCustomer ExperienceSustainabilityPartnershipsTech: AR and VRDept. NonfoodTrends: RetailAssociatesOperations & Supply ChainBig DataMarketing: Direct & PersonalizationMetaverseMarketing: Social MediaMarketing: Loyalty & SubscriptionMarketing: UGCThick DataPredictions and ForecastsPop UpsHealth & WellnessMarketing: In Store 0 Saving Bookmark this article Bookmarked
Technology & Innovation Virtual Reality Technologies: A Gateway to Immersive Worlds What is Virtual Reality? Virtual Reality (VR) is a technology that has caught the attention of many in the ever-evolving world of technology. It promises to transport users to immersive digital realms where they can experience and interact with the digital world in ways never seen before. The applications of VR are endless, from gaming […] BCC Research April 15, 2024April 15, 2024 < 1 min read MetaverseTech: AR and VRTechnology & InnovationGamingSustainabilityPricing & PromotionsPredictions and ForecastsMarketing: Social MediaHealth & Wellness 0 Saving Bookmark this article Bookmarked
Data & Insights Retail Media Goes to the Movies Dive into the future of advertising with our latest report, “Retail Media Goes to the Movies: How the Convergence of Commerce Media & Video Will Transform Shopping.” This insightful analysis reveals how the blend of retail media and video, especially through Connected TV (CTV) and shoppable content, is reshaping consumer engagement and shopping habits. Discover […] IAB April 11, 2024April 21, 2024 2 min read Marketing: Retail MediaTechnology & InnovationAIData & InsightsPredictions and ForecastsMarketing: BroadcastConsumersStreamingMetaverseShoppersTargetTech: AR and VRTrends: Retail 0 Saving Bookmark this article Bookmarked
Data & Insights February Sales Signal change is coming What began during the pandemic as a solution for customers navigating the absence of in-store shopping and fitting rooms has evolved into a significant logistical challenge. As we reported on last week, February sales in the furniture, mattress, and footwear industry saw some impressive improvement compared to last year. But these improvements are overshadowed by […] Trakwell.ai (formerly Doorcounts) April 10, 2024April 10, 2024 2 min read Data & InsightsTechnology & InnovationAIConsumersReturnsPredictions and ForecastsTech: AR and VRShoppersCOVID19Dept. NonfoodOperations & Supply ChainMarketing: In StoreExecutivesBrick and MortarTrends: RetailDept. ApparelLegal & CriminalDept. FuelDeliveryMarketing: BroadcastDept. Sporting goodsMars Inc.Walmart 0 Saving Bookmark this article Bookmarked
Data & Insights The Future Of Retail: Leveraging Transaction Monitoring In 2024 And Beyond Transaction monitoring is an important process that helps retailers comply with all legal requirements, most importantly, anti-money laundering (AML) regulations. It monitors real time transactions to see if any suspicious behaviors should be reported to the financial authorities. It is essential if you want to protect your brand’s reputation and make sure that your customers […] Retail Minded April 6, 2024April 6, 2024 5 min read Data & InsightsShoppersLegal & CriminalPredictions and ForecastsTech: AR and VRTechnology & InnovationResults & InvestmentGovernmentTrends: RetailMetaverseDept. NonfoodBig DataInternational - UKConsumersOperations & Supply ChainDept. ApparelGoogleInsight ProvidersMarketing: Direct & PersonalizationMarketing: In StoreMarketing: Social MediaInternational - North America 0 Saving Bookmark this article Bookmarked
Shopper & Customer Moving Your Business From Offline To Online: Strategies In 2024 When you need to give your business a nudge, the best you can do is to move it from offline to online waters. Stats say that 43% of the people in the USA would rather shop online than go to a physical store, and with the current trends, the numbers can only go up. So […] Retail Minded April 2, 2024April 2, 2024 3 min read ShoppersOperations & Supply ChainPredictions and ForecastsPartnershipsAgenciesGoogleDeliveryData & InsightsDept. NonfoodGovernmentGamingTechnology & InnovationMetaverseSustainabilityTech: AR and VRTargetConsumersStrategyStore LocationBrick and MortarMarketing: Direct & PersonalizationMarketing: UGC 0 Saving Bookmark this article Bookmarked
Technology & Innovation Retailers: Double Down on Tech to Drive Growth U.S. consumers have proven themselves a resilient bunch. In the face of persistently high interest rates and continued inflationary stress, they’ve maintained spending. But as a retailer, you cannot afford to take this for granted. In fact, we’re starting to see the first signs that the American consumer might be about to buckle under the […] TotalRetail April 2, 2024April 2, 2024 3 min read Technology & InnovationAIConsumersShoppersExecutivesResults & InvestmentPredictions and ForecastsHoliday & EventsConsultingMarketing: In StoreCustomer ExperienceOperations & Supply ChainReturnsDeliveryDept. OTCMetaverseTech: AR and VRMarketing: Direct & Personalization 0 Saving Bookmark this article Bookmarked
Data & Insights Squeezing Time. The Persistence of Memory by Salvador Dali. This post was inspired by a conversation with and informed by content provided by Chris Outram, EVP, Head of Blockchain for Publicis Groupe Media ,who provides ongoing coaching and homework to keep me updated on Web 3 which Publicis defines as a constellation of AI, Blockchain, and XR […] Rishad Tobaccowala March 31, 2024March 31, 2024 5 min read Data & InsightsTechnology & InnovationAIResults & InvestmentConsumersReturnsAgenciesDept. PetLegal & CriminalblockchainData VisualizationDept. NonfoodGeneral BusinessPredictions and ForecastsGovernmentAssociatesTech: AR and VRCOVID19PodcastsESG and CSRMeta (Facebook)Marketing: Social MediaExecutives 0 Saving Bookmark this article Bookmarked
Technology & Innovation Absolut returns to Coachella with metaverse activation, content series The Pernod Ricard vodka brand has moved its metaverse activation, Absolut.Land, to accommodate VR and other consumer preferences. MarketingDive March 28, 2024March 28, 2024 < 1 min read MetaverseReturnsTrends: TechTech: AR and VRDept. Adult BevCPG: Adult BeverageConsumers 0 Saving Bookmark this article Bookmarked
Shopper & Customer Creating Buzz For Product Launches Through Experiential Marketing Have a new product that you’re getting ready to launch? You can’t just put it on a store shelf or make it available and hope people find it – you’ve got to promote it if you want a shot at it being successful. And while conventional marketing like print, online, television and radio advertising still […] Retail Minded March 21, 2024March 21, 2024 4 min read ConsumersTechnology & InnovationDept. NonfoodMetaverseTargetShoppersMarketing: Loyalty & SubscriptionTech: AR and VRMerchandisingStrategyPop UpsMarketing: In StoreMarketing: UGCMarketing: Social MediaMarketing: BroadcastESG and CSRDept. Consumer ElectronicsData & InsightsThick DataBrick and Mortar 0 Saving Bookmark this article Bookmarked
Technology & Innovation The Retail Tech Revolution is Here: Are You Prepared? It feels almost quaint to discuss the “digital transformation” of the retail industry. Ten years ago, that mostly meant “have a website” and “digitize inventory.” Now these tools are table stakes, and the true digital transformation is the rapid expansion and harnessing of emerging technologies in artificial intelligence (AI), machine learning (ML), augmented reality (AR), […] Kristin Naragon March 20, 2024March 21, 2024 3 min read Technology & InnovationAIOperations & Supply ChainShoppersTech: AR and VRTech: IoTCustomer ExperienceDept. NonfoodData & InsightsMetaverseConsumersPredictions and ForecastsMarketing: In StoreSustainabilityStrategyResults & InvestmentTrends: RetailMarketing: TradeMarketing: Social MediaMarketing: Direct & PersonalizationConsultingDept. HBCDept. ApparelTrends: Consumer 0 Saving Bookmark this article Bookmarked
Shopper & Customer How AR Technology Helps Brands Enhance Customer Experiences and Increase Sales Augmented reality (AR) unlocks a variety of opportunities for the retail sector. It helps to elevate the in-store buying experience, bring online shopping to a completely new level, and enhance guests’ experiences at fashion shows. Let’s see how AR is used by well-known brands and what benefits it brings to consumers’ shopping journeys. How AR […] Kosta Popov March 4, 2024March 4, 2024 3 min read Technology & InnovationConsumersShoppersDept. ApparelMarketing: In StoreMarketing: Social MediaBrick and MortarDept. NonfoodPredictions and ForecastsSustainabilityCustomer ExperienceReturnsTech: AR and VRMetaverseExecutivesQ CommerceThick DataMarketing: PrintInternational - UKDeliveryTargetUnilever 0 Saving Bookmark this article Bookmarked
Technology & Innovation Navigating the Digital Retail Revolution: Overcoming Technology and Software Challenges Relentless changes in technology and software are challenging the retail industry to keep pace with adoption. In an era when digital transformation is the key to staying competitive, retailers continue to grapple with a myriad of challenges ranging from legacy systems and data silos to ever-evolving consumer expectations. In addition, retailers can’t get by simply […] Adam Sandman March 4, 2024March 4, 2024 3 min read Technology & InnovationAIConsumersData & InsightsShoppersOperations & Supply ChainPredictions and ForecastsOmnichannelMetaverseSustainabilityTech: AR and VRESG and CSRMarketing: Direct & PersonalizationDept. NonfoodMarketing: Social MediaExecutivesPricing & PromotionsStore LocationMarketing: Loyalty & Subscription 0 Saving Bookmark this article Bookmarked
Technology & Innovation What the Future of Retail Looks Like The scary and exciting concept of the future may already seem to be dawning on us, with AI suddenly accessible and able to think for us and VR worlds that are becoming more sophisticated and convincing. The entire fabric of society will be affected by the rapidly changing technology we’ve seen in a relatively short […] Mintel February 29, 2024February 29, 2024 3 min read Technology & InnovationAISustainabilityShoppersMarketing: In StorePredictions and ForecastsTech: AR and VRConsumersDept. ApparelInternational - UKTrends: RetailMetaverseMarketing: Loyalty & SubscriptionCustomer ExperienceWeatherGovernmentESG and CSROperations & Supply ChainMarketing: VoiceMarketing: Social MediaData & InsightsDept. HBCsocial commerceAssociatesChatGPTTrends: ConsumerPackaging 0 Saving Bookmark this article Bookmarked
Merchandising Building Brands for Every Altitude There’s a famous anecdote about three stone masons. Though its origins are fuzzy, at best, it’s a beautiful lesson in the power of perspective. Each version goes something like this: a stranger wandering along a road encounters a trio of workers. He asks the first, “What are you doing?” The worker responds, “What does it […] Evan Gettinger February 28, 2024February 28, 2024 3 min read PackagingConsumersMerchandisingShoppersTechnology & InnovationDept. Natural / OrganicDept. NonfoodESG and CSRHealth & WellnessMarketing: OOHMetaversePartnershipsTech: AR and VRMarketing: In StoreAssociates 0 Saving Bookmark this article Bookmarked
Technology & Innovation Product innovation meets tech innovation with the launch of Reese’s Caramel Big Cup Hershey’s Retail Team is using augmented reality to help retail partners visualize merchandise displays in their stores. Grocery Dive February 27, 2024February 27, 2024 < 1 min read Technology & InnovationTrends: TechTech: AR and VRPartnershipsMetaverseBrick and Mortar 0 Saving Bookmark this article Bookmarked
Channel: Restaurants 10 ways Vision Pro Headset Will Change Restaurant Marketing Strategies Retail foodservice operators and restaurants specifically are operating at the intersection of yesterdays branding templates, and tomorrows customer focused interactive, participatory experiences according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® who stated, “The Vision Pro Headset has elevated every brands relationship with every customer making it a one-on-one immersive personalization […] Grocerant Guru February 25, 2024February 25, 2024 3 min read RestaurantsTechnology & InnovationDept. GroceryData & InsightsShoppersMarketing: Loyalty & SubscriptionMarketing: Direct & PersonalizationMarketing: TradeTech: AR and VRMetaversePricing & PromotionsTargetPredictions and ForecastsDept. Adult BevDept. Toys & GamesMarketing: BrandDept. NonfoodDept. BeverageDept. FreshESG and CSRUnilever 0 Saving Bookmark this article Bookmarked
Technology & Innovation Embracing Top Retail Tech Strategies for 2024 In the rapidly evolving retail landscape, 2024 is already proving to be a crucial year for retailers to improve customer acquisition and retention. Analysts report that global expenditures on digital transformation initiatives will reach $3.4 trillion by 2026, with software innovation being the driving force behind trends like immersive shopping experiences, redefining the in-store experience, […] Sean Richards February 21, 2024February 21, 2024 3 min read Technology & InnovationAIShoppersPredictions and ForecastsConsumersMarketing: In StoreAssociatesPartnershipsTrends: RetailDept. NonfoodRestaurantsCOVID19AcquisitionInternationalOperations & Supply ChainCustomer ExperienceTech: AR and VRStrategyMetaverseDept. ApparelHealth & WellnessWarby ParkerMarketing: Direct & PersonalizationUnileverTrends: ShoppingTech: CashierlessResults & InvestmentData & Insights 0 Saving Bookmark this article Bookmarked
Technology & Innovation Future-Proofing Retail Through Wi-Fi Automation The modern retail business owner knows these facts: their customers expect an experience that’s efficient, effortless, and caters to their preferred way of buying. As consumer shopping habits continue to evolve — expedited in part due to the global pandemic that forever changed how we buy — retail operators must remain at the forefront of […] Roger Sands February 20, 2024February 20, 2024 3 min read Technology & InnovationAIConsumersShoppersAssociatesCustomer ExperienceMarketing: In StorePredictions and ForecastsOperations & Supply ChainMarketing: TradeStore LocationExecutivesTech: AR and VRResults & InvestmentRestaurantsOwned Brands (Private Label)Brick and MortarMetaverseMarketing: Direct & PersonalizationTrends: TechDept. GroceryCOVID19DeliveryAgencies 0 Saving Bookmark this article Bookmarked
Technology & Innovation The Future of Video Gaming and Consumer Expectations You’ve just sat down. VR Headset on. What now? This article aims to get you inside the head of your consumer. As a gaming brand, it can be tough to keep up with the constantly changing landscape of what the video gaming industry is doing. What do gamers want from brands? How can non-gamers become […] Mintel February 16, 2024February 16, 2024 5 min read GamingConsumersTechnology & InnovationAIPredictions and ForecastsTech: AR and VRDept. NonfoodDept. Toys & GamesInternational - UKCOVID19MetaverseSustainabilityData & InsightsResults & InvestmentMarketing: Social MediaEconomyMarketing: Loyalty & SubscriptionESG and CSRDept. GroceryTrends: ConsumerOperations & Supply ChainPricing & PromotionsStrategyLegal & Criminal 0 Saving Bookmark this article Bookmarked
Shopper & Customer 4 Consumer Behaviors That Will Continue Into 2024 As we are 45 days in 2024, the echoes of pandemic-driven shifts and emerging economic realities continue to shape consumer behavior. While some consumer trends may fade, others are poised to solidify and transform the way people shop, interact with brands, and prioritize their well-being. Value-driven purchasing The economic environment will remain a key driver of consumer trends. Affordability […] Retail Bound February 15, 2024February 15, 2024 2 min read ConsumersSustainabilityHealth & WellnessPredictions and ForecastsMarketing: Direct & PersonalizationESG and CSRTechnology & InnovationShoppersTrends: ConsumerPartnershipsEconomyDept. GroceryCOVID19PackagingOmnichannelMetaverseAssociatesPricing & PromotionsResults & InvestmentMarketing: TradeTech: AR and VRCryptoTrends: FinanceMarketing: UGCMarketing: Social MediaDept. NonfoodblockchainDept. ApparelDept. BeverageMarketing: Loyalty & SubscriptionTrends: Food and BeverageAgencies 0 Saving Bookmark this article Bookmarked
Data & Insights Emperia launches its third collaboration with L’Occitane, a holiday virtual store dedicated to Ramadan L’Occitane En Provence has announced the launch of its third virtual store this year, in partnership with Emperia. This initiative aims to redefine the celebration of Ramadan, offering an interactive experience that emphasises togetherness, gifting, and self-reflection. People can enter a traditional Middle Eastern house, set within a warm village atmosphere, designed in collaboration with […] Retail Technology Innovation Hub February 15, 2024February 15, 2024 2 min read Data & InsightsShoppersHoliday & EventsExecutivesESG and CSRGamingTechnology & InnovationTech: AR and VRPartnershipsMetaverseInternational - UKDept. HBCBrick and Mortar 0 Saving Bookmark this article Bookmarked
Operations & Supply Chain Reimagining the Fate of Returns With Reverse Logistics Experts Modern consumers clearly value lenient, streamlined and cheap — if not free — return policies. At the same time, the cost of processing these returns has never been higher. To further complicate matters, a given retailer’s biggest returners are often some of their best customers. A majority of shoppers surveyed said they make the most […] Marcus Shen February 13, 2024February 13, 2024 4 min read ReturnsOperations & Supply ChainShoppersPartnershipsData & InsightsRecommerceConsumersSustainabilityPredictions and ForecastsTechnology & InnovationESG and CSRBankruptcyStrategyDeliveryMarketing: Loyalty & SubscriptionJohnson & JohnsonAICustomer ExperienceExecutivesDept. NonfoodJ&JMarketing: Social MediaMetaversePackagingTech: AR and VR 0 Saving Bookmark this article Bookmarked
Shopper & Customer 2024 Retail Trends: How the Latest Technologies Continue to Shape the Industry Our rapidly digitalizing and globalizing world hasn’t been kind to the retail industry these past few years, especially for brick-and-mortar stores. As a result, many retailers have begun to wrestle with questions concerning the nature of the retail experience and what it means to succeed in 2024. Despite this anxiety, brands can be sure of […] Pierre Kremer February 12, 2024February 12, 2024 2 min read Technology & InnovationAIShoppersMarketing: Loyalty & SubscriptionPredictions and ForecastsMarketing: Retail MediaTrends: RetailData & InsightsConsumersMetaverseThick DataTech: AR and VRDept. ApparelMarketing: TradeMarketing: Direct & PersonalizationResults & InvestmentAmazonReturnsPartnershipssocial commercePricing & PromotionsBrick and MortarOperations & Supply ChainESG and CSRDept. NonfoodCustomer ExperienceEconomy 0 Saving Bookmark this article Bookmarked
Technology & Innovation IAB, MRC draft preliminary AR measurement guidelines for advertisers The augmented reality advertising market is projected to generate $1.2 billion in revenue in the U.S. in 2024. MarketingDive February 12, 2024February 12, 2024 < 1 min read Technology & InnovationTech: AR and VRPredictions and ForecastsMetaverse 0 Saving Bookmark this article Bookmarked
Technology & Innovation IAB/MRC Augmented Reality Measurement Guidelines The growing adoption of AR advertising lacks standardized measurement practices, which creates challenges such as fragmented data interpretation, inaccurate performance assessment, and limited cross-platform measurement. To address these challenges and foster industry growth, IAB and MRC have collaborated to release their Augmented Reality (AR) Measurement Guidelines for public comment, with the goal of establishing clear […] IAB February 8, 2024March 4, 2024 < 1 min read Technology & InnovationTech: AR and VRMetaversePredictions and ForecastsData & InsightsPress Release 0 Saving Bookmark this article Bookmarked
Technology & Innovation Last chance to submit your nominations for the RTIH Top 100 Retail Technology Influencers List Time is running out to submit your entries for the RTIH Top 100 Retail Technology Influencers List. The next edition of the list will be published in March. We’ll be bringing you the people who made a splash in 2023 and are set for a barnstorming 2024. RTIH is scouring the retail technology world to […] Retail Technology Innovation Hub February 8, 2024February 8, 2024 < 1 min read Technology & InnovationPredictions and ForecastsESG and CSRCOVID19Data & InsightsOmnichannelAIDept. NonfoodMarketing: Social MediaTech: AR and VRMetaverse 0 Saving Bookmark this article Bookmarked
Technology & Innovation The Panel Reacts: Is the Vision Pro for Everyone, or Just Enthusiasts? I put on Apple’s Vision Pro headset for the first time this weekend. The technology was even better than I expected. The device’s mixed reality passthrough was near-perfect, blending the physical and digital worlds seamlessly. And it wasn’t too heavy either. If I hadn’t found the $3,500 price tag impossible to justify, I might’ve just […] Bigtechnology February 5, 2024February 5, 2024 3 min read Technology & InnovationData & InsightsAIAmazonPodcastsMarketing: Social MediaExecutivesBigTechSustainabilityStreamingTikTokMarketing: BroadcastBrick and MortarConsumersDept. NonfoodStrategyTech: AR and VRMeta (Facebook) 0 Saving Bookmark this article Bookmarked
Shopper & Customer From Overwhelmed to Empowered: Unlocking Consumer Confidence With Product Content Picture this: You need a new pair of running shoes so you visit a website to do a little research. Your screen fills with page after page of options. Before long, it’s information overload and you’re paralyzed by choice. You end up clicking on a pair from a brand you recognize. But that logo alone […] Randy Mercer January 31, 2024January 31, 2024 3 min read ConsumersShoppersPredictions and ForecastsMarketing: UGCTechnology & InnovationCustomer ExperienceOmnichannelDept. ApparelMarketing: Social MediaReturnsData & InsightsUnileverPackagingStore LocationMarketing: In StoreDept. NonfoodTrends: RetailTech: AR and VRDept. Natural / OrganicHealth & WellnessMarketing: BrandMarketing: Loyalty & SubscriptionResults & InvestmentMetaverseOperations & Supply Chain 0 Saving Bookmark this article Bookmarked
Department: Consumer Durables Media & Marketing Data & Insights Shopper & Customer Trends & External Forces Stores & Formats TikTok Shop customers spend more at lower ticket apparel retailers Download full TikTok Shop report Access TikTok and Panel data in Dash. TikTok Shop customers spent 26% of their apparel wallet on Off-Price Department Stores and 11% on Fast Fashion in the 12-months ended February 2024, compared to 24% and 7% for the average shopper. Conversely, TikTok Shop users spent less than their peers at […] Written by Earnest Research April 24, 2024April 24, 2024 Saving Bookmark this article Bookmarked
Trends & External Forces Corporate Finance Corporate Purpose ESG Media & Marketing Data & Insights Technology & Innovation Trends & External Forces Associates & Employees Where Does One U.S. Tax Dollar Go? See this visualization first on the Voronoi app. Where Does One U.S. Tax Dollar Go? This was originally posted on our Voronoi app. Download the app for free on Apple or Android and discover incredible data-driven charts from a variety of trusted sources. Come tax season, a common refrain is: “what do my taxes even […] Written by Visual Capitalist April 24, 2024April 24, 2024 Saving Bookmark this article Bookmarked
Technology & Innovation Technology & Innovation AI boosts innovation in ingredient selection, formulation AI could minimize the traditional trial-and-error approach in product development. Written by Supermarket Perimeter April 24, 2024April 24, 2024 Saving Bookmark this article Bookmarked
Media & Marketing Data & Insights Trends & External Forces Google Won’t Pull Cookies In 2024 Google announces it’s delaying its self-imposed deadline to deprecate third-party cookies on Chrome for the third time. The post Google Won’t Pull Cookies In 2024 appeared first on AdExchanger. Written by AdExchanger April 23, 2024April 24, 2024 Saving Bookmark this article Bookmarked
Media & Marketing Media & Marketing Data & Insights Shopper & Customer Technology & Innovation Brand loyalty or just habit? Study reveals that more than half of repeat purchases are due to routine, convenience and accessibility Brand loyalty is often depicted as devotion – a narrative of customer affection and fidelity. However, the findings revealed a deeper truth. Written by Retail Technology Review April 23, 2024April 24, 2024 Saving Bookmark this article Bookmarked