Retailers bet on AI for supply chain, ‘smart’ shopping

Written by Posted on Less than 0 min read

Large retailers are using AI technologies to overhaul their customer experience, supply chain and personalized shopping offerings, according to Q2 earnings calls.

View Original Article
Post Views: 54
Member since
Retail Dive provides in-depth journalism and insight into the most impactful news and trends shaping retail. The daily email newsletter, website, and app cover topics such as the future of brick-and-mortar, retail technology, e-commerce, marketing, payment technology, in-store operations, omnichannel shopper journey, and more. Retail Dive is a leading industry publication operated by Industry Dive. Our business journalists spark ideas and shape agendas for 7+ million decision makers in the most competitive industries. https://www.retaildive.com/
Do you like RetailDive's articles? Follow on social!

More from RetailDive

The Home Depot extends AI assistance in local stores

​The retailer expanded its AI shopping assistant, Magic Apron, to include localized store knowledge to help customers quickly find items, ask product-specific questions and get project advice.   View Original Article AI Brick and Mortar Home Depot Technology & Innovation Post Views: 69 RetailDive Member since November 25, 2020 Loading + Follow Following Retail Dive provides […]
< 1 min read
0
  1. Channel: Ecommerce & Digital

Amazon’s Prime Big Deal Days event returns in October

​[[{“value”:” The sale, which marks the company’s kickoff to the holiday shopping season, is scheduled for Oct. 7 and Oct. 8. Published Sept. 16, 2025 Amazon’s Prime Big Deal Days event is returning this fall, with some promotions already underway. Courtesy of Amazon “}]]  View Original Article Amazon Holiday & Events Marketing: Loyalty & Subscription […]
< 1 min read
0
  1. Operations & Supply Chain

Ikea operator acquires AI logistics platform

Ingka Group’s investment arm bought U.S.-based Locus to help improve delivery, something the home retailer previously outsourced. View Original Article Acquisition AI Delivery Operations & Supply Chain Results & Investment Technology & Innovation Post Views: 74 RetailDive Member since November 25, 2020 Loading + Follow Following Retail Dive provides in-depth journalism and insight into the […]
< 1 min read
0
  1. Holiday & Events

What shaped retail’s holiday season in 2025

It was a year of AI-generated gift recommendations, tariff upheaval and increased financial stress on shoppers. View Original Article AI Government Holiday & Events Results & Investment Shoppers Technology & Innovation Post Views: 67 RetailDive Member since November 25, 2020 Loading + Follow Following Retail Dive provides in-depth journalism and insight into the most impactful […]
< 1 min read
0

Lululemon says it has ‘talented teams and leaders in place’ as communications chief exits

Bill Chandler will leave the company just days before incoming CEO Heidi O’Neill arrives. View Original Article Dept. Apparel Executives Post Views: 85 RetailDive Member since November 25, 2020 Loading + Follow Following Retail Dive provides in-depth journalism and insight into the most impactful news and trends shaping retail. The daily email newsletter, website, and […]
< 1 min read
0

Gap Inc. taps Walmart alum in ‘fashiontainment’ push

Justin Breton is joining the retailer as vice president of development and will report to entertainment chief Pam Kaufman. View Original Article Conagra Government Walmart Post Views: 67 RetailDive Member since November 25, 2020 Loading + Follow Following Retail Dive provides in-depth journalism and insight into the most impactful news and trends shaping retail. The […]
< 1 min read
0

Ollie’s Bargain Outlets will plow $15M into lower prices

The retailer aims to protect its low-price leadership, as Q2 comps fell in a highly competitive environment and tough consumer backdrop. View Original Article Consumers Post Views: 58 RetailDive Member since November 25, 2020 Loading + Follow Following Retail Dive provides in-depth journalism and insight into the most impactful news and trends shaping retail. The […]
< 1 min read
0
  1. Technology & Innovation

Consumers embrace AI for research, but few have allowed it to make purchases

Customers are worrying over payment security, privacy and potential mistakes with autonomous AI purchases, a Riskified survey found. View Original Article AI Consumers Technology & Innovation Thick Data Trends: Tech Post Views: 73 RetailDive Member since November 25, 2020 Loading + Follow Following Retail Dive provides in-depth journalism and insight into the most impactful news […]
< 1 min read
0
  1. Department: Consumer Durables

The Honest Company to halt DTC sales, shutter mobile app

The change is part of the company’s turnaround plan, which also includes exiting apparel and closing brick-and-mortar and online stores in Canada. View Original Article Brick and Mortar Dept. Apparel International - North America Post Views: 84 RetailDive Member since November 25, 2020 Loading + Follow Following Retail Dive provides in-depth journalism and insight into […]
< 1 min read
0
  1. Stores & Formats

Kirkland’s to convert all stores to Bed Bath & Beyond, pivot to wholesale

​[[{“value”:” Dive Brief The home retailer will rebrand about 250 to 275 of its current locations, close the rest and open more in traditional Bed Bath & Beyond markets. Published Sept. 17, 2025 A Kirkland’s storefront in an outdoor shopping center. The retailer will close 25 locations by January. “Kirkland’s Hialeah” by Phillip Pessar is […]
< 1 min read
0
  1. Data & Insights

Retailers band together to maintain customer relationships as third-party AI grows

​[[{“value”:” Dive Brief As more consumers turn to third-party AI tools in their shopping journeys, who owns that experience? Published Dec. 12, 2025 Nearly one-third of consumers are willing to let an AI agent purchase an item for them, according to a Contentsquare survey released Monday. Getty Images “}]]  View Original Article AI ChatGPT Consumers […]
< 1 min read
0
  1. Department: Consumer Durables

Journeys owner shuffles brands, leadership

​[[{“value”:” Dive Brief Footwear company Genesco Inc. has consolidated its Journeys, Schuh and Little Burgundy teen brands into one global retail entity. Published Sept. 30, 2025 Andy Gray, a 20-year Foot Locker veteran who has been president of Journeys since January 2024, now leads the newly formed Journeys Global Retail Group as chief executive officer. Courtesy […]
< 1 min read
0
  1. Channel: Specialty & Other

Bed Bath & Beyond to acquire Cabinets To Go, Lumber Liquidators owner

The retailer intends to purchase most of F9 Brands’ assets for about $150 million, which would help it develop a home services and improvement portfolio. View Original Article Acquisition Bed Bath & Beyond Post Views: 73 RetailDive Member since November 25, 2020 Loading + Follow Following Retail Dive provides in-depth journalism and insight into the […]
< 1 min read
0
  1. Corporate Finance

Best Buy picks Nordstrom alum for CFO

Anne Bramman succeeds Matt Bilunas, who left the retailer last month after serving as its finance chief for seven years. View Original Article Best Buy Executives Results & Investment Post Views: 65 RetailDive Member since November 25, 2020 Loading + Follow Following Retail Dive provides in-depth journalism and insight into the most impactful news and […]
< 1 min read
0
  1. Department: Nonfood

Amazon, Visa team on agentic tools

The e-commerce giant is locking arms with the largest U.S. card network to provide software developers with tools and contacts for creating agentic commerce experiences. View Original Article Amazon Dept. Nonfood Technology & Innovation Post Views: 75 RetailDive Member since November 25, 2020 Loading + Follow Following Retail Dive provides in-depth journalism and insight into […]
< 1 min read
0

Target finalizes divorce from Ulta, signaling shift in beauty market

The mass retailer’s new Target Beauty Studio experience will help fill the void left by its Ulta partnership ending. Experts say the change might benefit Target long term. View Original Article Dept. HBC Target Post Views: 74 RetailDive Member since November 25, 2020 Loading + Follow Following Retail Dive provides in-depth journalism and insight into […]
< 1 min read
0
  1. Department: Consumer Durables

On, Zendaya launch first co-created collection

​[[“value”:”The collection — which features tank tops, T-shirts, jackets, pants and more — comes to life through a marketing campaign directed by Spike Jonze.”]]  View Original Article Dept. Apparel Post Views: 69 RetailDive Member since November 25, 2020 Loading + Follow Following Retail Dive provides in-depth journalism and insight into the most impactful news and […]
< 1 min read
0

Kohl’s turns to Babies R Us as Sephora falters

The department store is bringing the brand to more stores and adding an exclusive collection. Meanwhile Sephora at Kohl’s sales are down this year. View Original Article Brick and Mortar Post Views: 55 RetailDive Member since November 25, 2020 Loading + Follow Following Retail Dive provides in-depth journalism and insight into the most impactful news […]
< 1 min read
0

Fabletics plans to triple its international footprint

The company is opening 45 new stores over the next year and expanding into new markets after surpassing $1 billion in net revenue. View Original Article Brick and Mortar International Post Views: 75 RetailDive Member since November 25, 2020 Loading + Follow Following Retail Dive provides in-depth journalism and insight into the most impactful news […]
< 1 min read
0
  1. Channel: Dollar/Value

Dollar General sales soar as customers trade down at ‘accelerated’ rate

​[[“value”:”The discount retailer’s Q1 sales jumped 3.4% as rural shoppers see an outsized impact from increased gas prices.”]]  View Original Article Dept. Fuel Dollar General Shoppers Post Views: 69 RetailDive Member since November 25, 2020 Loading + Follow Following Retail Dive provides in-depth journalism and insight into the most impactful news and trends shaping retail. […]
< 1 min read
0
Next