Total Retail
Total Retail is the go-to source for executives looking for the latest news and analysis on the retail industry. Through various forms of content and community-building events, Total Retail serves its mission to provide retail executives with the information they need to do their jobs more effectively. https://www.mytotalretail.com

Total Retail's articles

  1. Data & Insights

E-Commerce is the Evolution of Retail: How Brands and Retailers Can Bridge the Gap Between Stores and Online

Too often, brands and retailers treat their e-commerce and in-store operations as separate businesses. Each has its own product assortment, pricing strategy, inventory availability, and key performance indicators. These businesses tend to wage harmful internal battles for resources and attribution that distract from the needs of the larger organization and/or end consumer. The truth is […]
3 min read
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  1. Shopper & Customer

Captivate Your Customers Through Entertainment-Driven Retail Marketing

In retail marketing, the phrase “meet consumers where they are” has long been sage advice, whether that means catching their eye at the mall or during their daily Facebook scroll. But as behaviors change, so must our tactics. Consumers are increasingly mobile-driven, and mobile phones are as much a source of entertainment as they are […]
3 min read
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  1. Channel: Mass

Walmart Reports Strong Q1 Results as Grocery Leads the Way

Walmart raised its full-year forecast Thursday, as fiscal first-quarter sales rose nearly 8 percent and its large grocery business helped offset weaker sales of clothing and electronics. The retailer now anticipates consolidated net sales will rise about 3.5 percent in the fiscal year. Nearly 60 percent of Walmart’s annual U.S. sales come from groceries. In the quarter, […]
< 1 min read
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  1. Shopper & Customer

What Consumer Spending is Signaling to Retailers

How consumers spend their money through the holidays can often be a bellwether for trends in the months and years to come. With that in mind, the SpendTrend team at Fiserv took a deep dive into consumer spending patterns from Q4 of 2022. It found that increases in credit usage, contactless payments, and omnichannel interactions […]
3 min read
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  1. Trends & External Forces

CVS Closing its Clinical Trials Arm After 2 Years

Two years after unveiling its clinical trial services in an attempt to reinforce its presence in the world of healthcare, CVS Health is shutting it down, Fierce Healthcare reported Monday. A CVS spokesperson told Fierce Healthcare it routinely reviews its portfolio to ensure its assets are “aligned with our long-term strategic priorities.” The company will wind […]
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  1. Channel: Ecommerce & Digital

How Sellers Can Make the Most of Amazon Marketplace’s Data-Driven Environment

What makes an Amazon.com seller stand out on such a mammoth platform? What turns some sellers into Amazon Marketplace success stories and leaves others practically invisible? A leading brand on Amazon is one that manages to be a top seller in its category. However, volume alone doesn’t determine a leading brand; many large retailers dominate […]
3 min read
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  1. Trends & External Forces

Retail Sales Increase Slightly in April, But Less Than Forecast

Consumers barely kept up with inflation in April, as retail sales increased but fell short of expectations, the Commerce Department reported Tuesday. The advanced sales report showed an increase of 0.4 percent, below the Dow Jones estimate for 0.8 percent. Excluding auto-related figures, sales increased 0.4 percent, which was in line with expectations. As the numbers are not […]
2 min read
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  1. Shopper & Customer

How Retailers Are Failing Online Shoppers … and 4 Ways to Do Better

Eliminating a checkout form field or making it easy to find the featured product from an Instagram post may be tiny tweaks from an operational standpoint for your e-commerce business, but those small details can have big impacts on the bottom line. That’s the takeaway from a recent survey we conducted at FullStory, which found that […]
4 min read
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  1. Operations & Supply Chain

Merchandising Planning Strategies for New Retail Stores

Planning for a new store location? If so, choosing the right strategies is critical to success. Here are various options that merchandise planning teams can consider. Inventory Planning for Your First Store If your company is preparing to launch its very first store, it’s an exhilarating and exhausting time. It’s also the time when your […]
3 min read
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  1. Trends & External Forces

How Brands Can Identify (and Combat) Emerging Fraud Threats

While spring is often seen as a symbol of sweeping change and rejuvenation, the most enduring changes tend to happen gradually and incrementally. It’s no different when it comes to e-commerce fraud. Brands and bad actors are engaged in an ongoing, slow-moving chess match, with subtle strategic pivots met with corresponding moves to cover up […]
4 min read
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  1. Shopper & Customer

The Race is On: 2023 is a Crucial Year for Retail Modernization

This year, a perfect storm of economic, social and technological headwinds are buffeting the retail industry. Despite analysts’ fears of a 2023 recession, consumers have switched from online to in-store sales in such large numbers, analysts describe the trend as “boomerang” shopping. Even so, researchers are finding that inflation is eating away their purchasing power by […]
3 min read
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  1. Technology & Innovation

How Grocers Can Leverage AI to Retain Customers Amidst a Price War With Discounters

While inflation has been on the mind of everyone through 2022 and into this year, we recently have been hearing whispers of possible deflation in the near future. Naturally, this has many small retailers and grocers wondering what they would do to survive if that comes to pass. Starting in 2020, we saw larger retailers […]
3 min read
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