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Retail TouchPoints's articles

  1. Shopper & Customer
Champs Sports, a subsidiary of Foot Locker, has unveiled a new brand positioning — “Sport For Life” — to mark “a new era” for the brand and celebrate the connection between sports and everyday life. Inspired by consumer insights, the Sport For Life brand platform aims to capture the resilience, determination and camaraderie that sports […]
  1. Media & Marketing
Walgreens Advertising Group (WAG) is making good use of one of its most valuable assets: a treasure trove of first-party data from the broader organization. As the official retail media network for the drugstore chain, WAG makes all decisions, and designs its core offerings, based on customer insights. “Everything we do really starts with insights,” […]
  1. Department & Category
Whole Foods Market has announced a nationwide partnership with Too Good To Go, a marketplace dedicated to finding distribution channels for surplus food. Whole Foods customers can now purchase “surprise bags” of surplus food items from more than 450 stores across the U.S. through the Too Good to Go app. The partnership will help Whole […]
  1. Shopper & Customer
As a female-founded womenswear brand, M.M.LaFleur knew its target audience was changing. Following COVID lockdowns and the massive shift toward remote and hybrid work scenarios, the brand’s founder and leadership team realized they had to evolve its product set and marketing positioning in order to maintain relevance. Sarah LaFleur started the brand in 2013 to […]
  1. Stores & Formats
Stop & Shop will shutter 32 supermarkets in Connecticut, Massachusetts, New York, New Jersey and Rhode Island by Nov. 2, 2024. The retailer, a division of Ahold Delhaize, will still operate more than 350 stores in this region following the closures, and associates at the affected stores will be offered alternate positions with the company. […]
  1. Corporate Strategy
Macy’s board of directors has unanimously agreed to terminate buyout discussions with Arkhouse Management and Brigade Capital Management following months of negotiations that included several bid increases and a board proxy battle.  In a statement, the Macy’s board said that months of discussions “have failed to lead to an actionable proposal with certainty of financing […]
  1. Operations & Supply Chain
Amazon has made its generative AI-powered conversational shopping assistant Rufus available to all U.S. customers the day before its 10th annual Prime Day sales event kicks off on July 16. Rufus first debuted in beta for a small number of U.S. users in February 2024, and now all U.S. app users will find Rufus ready […]
  1. Data & Insights
The requirements for retail success don’t get much more basic than the ability to accurately forecast customer demand. Even a mom-and-pop bodega should be able to gauge how many people will order a breakfast sandwich and coffee each day. For larger-scale retailers, the ability to develop an accurate forecast only gets complicated, and re-complicated, as […]
  1. Shopper & Customer
There are two types of customers: those who buy and those who keep coming back. Success in ecommerce, and retail in general, depends on the latter. For VCs backing ecommerce upstarts, exponential growth and expansion often focuses on speed and a “growth at any price” mindset. On the other hand, traditional retailers must reinvent their […]
  1. Media & Marketing
Hallmark is revamping its streaming service and integrating retail and product benefits into the price of a subscription, with the goal of creating an “unparalleled Hallmark lifestyle experience.” In mid-September the current streaming service Hallmark Movies Now will become Hallmark+, with the subscription cost increasing from $5.99 per month or $59.99 per year to $7.99 per […]
  1. Department: Nonfood
Batteries Plus has been selected for a U.S. Department of Energy (DOE) grant of more than $7 million to support a comprehensive nationwide initiative for increasing battery recycling. The DOE’s Office of Manufacturing and Energy Supply Chains chose Batteries Plus based on its extensive franchisee network of 700+ stores and its specially trained battery professionals, […]
  1. Associates & Employees
More than one year after Dollar General shareholders voted to implement an independent audit of in-store employee safety, the retailer has agreed to pay $12 million in penalties and make several workforce changes. In its settlement with the U.S. Department of Labor (DOL), Dollar General confirmed that it will make several efforts to improve workforce […]