Remarkable Retail Podcast's articles

  1. Media & Marketing
We’re just back from New York and the 2023 edition of the National Retail Federation’s Big Show. As we rest our weary legs, we hop back on the mic to share some of our key takeaways gleaned from the Expo floor, the conference stages, conversations in the halls, and at various events we attended.  We […]
  1. Technology & Innovation
Last week we released the first batch of Steve’s predictions. This week we conclude with six more, centering on how “hybridization” will steal the crown from omni-channel, how trading-down (in product and format) will define the year, the likelihood that big consumer credit troubles emerge, why strong balance sheets reign supreme, how the Metaverse is […]
  1. Media & Marketing
As we take a few weeks off before returning with Season 6, we dig into the back catalog to go deep on a growing trend that Steve introduced in his book, and recently unpacked in a Forbes article: namely how so many aspects of retail–stores, supply chains, brand distribution strategies and more–are moving from roles that are […]
  1. Retail Ecosystem
As business legend Warren Buffett might say: The Tide is Going Out – we’re about to see who’s swimming naked. With a worldwide recession threatening, the pace of change continuing to accelerate, and an increasingly volatile operating environment, retailers that deliver anything less than a remarkable customer experience are about to see their weaknesses exposed. […]
  1. Media & Marketing
As we take a few weeks off before returning with Season 6, we dig into the back catalog for one of our most inspiring episodes. Our very special guest is Hubert Joly, former Chairman and CEO of Best Buy, senior lecturer at Harvard Business School and the author of the just released bestselling book The Heart […]
  1. Media & Marketing
“Great brands don’t chase customers; customers chase great brands.” – Gary Friedman, CEO Restoration Hardware As we take a few weeks off before returning with Season 6, we dig into the back catalog to go deep on #7 (“Memorable”) in Steve’s 8 Essentials of Remarkable Retail framework. Being Memorable is critical to not simply offering a […]
  1. Media & Marketing
We wrap up Season 5 with yet another remarkable leader from a most remarkable retailer. This week our guest is Satish Malhotra, the CEO of The Container Store (TCS), the leading specialty retailer of storage and organization products, custom spaces, and in-home services.  Satish took the helm of TCS last year after an amazing two […]
  1. Media & Marketing
With the penultimate episode of Season 5 we pause briefly to celebrate reaching our 100th episode milestone, before taking an insider’s view of the dynamic world of retail tech and consumer investing with Al Sambar, a deeply experienced industry executive who now serves as a General Partner at XRC Labs. We get a fast-paced primer […]
  1. Media & Marketing
We’re all about accountability on the Remarkable Retail podcast, so as we get close to wrapping up Season 5, it’s time to grade Steve on his annual predictions. Michael takes out his virtual chalkboard as we go through all ten predictions about the future of retail, including Amazon’s brick-and-mortar dreams, the Metaverse, whether JC Penney […]
  1. Media & Marketing
Our guest this week is Allison Cornish, VP of Store Modernization for Pilot Flying J, recorded live in the MarketDial podcast studio at the NACS Annual Show. Allison is deeply experience convenience store industry veteran who was also recently recognized as the Top Woman in Convenience. In a wide-ranging conversation we unpack the evolution of […]
  1. Data & Insights
We are excited to release the second of two bonus episodes recorded live at the MarketDial podcast studio during the National Association of Convenience Stores (NACS) conference. Our guest is Stuart Taylor VP, Business Insights and Analytics at Kum & Go, one of the most successful convenience stores in the industry, operating over 400 stores. […]
  1. Retail Ecosystem
Our guest this week is Matt Alexander, co-founder and CEO of Neighborhood Goods, recorded live at GroceryShop in Las Vegas.  In a wide-ranging and thought-provoking interview, we first learn about the inspiration and evolution of Neighborhood Goods from a big picture vision to three physical locations (Dallas, New York and Austin, with more on the way). […]