RayDiant's articles

  1. Channel: Restaurants
The restaurant industry already experiences high levels of turnover, and in 2022, restaurants are seeing 55.4% more turnover than ever. This begs the question: what can restaurants do to improve the employee experience? Beyond reducing turnover, increasing restaurant employee engagement drives sales and improves the customer experience. Technology such as back-of-house digital signage, mobile app […]
  1. Channel: Restaurants
The restaurant industry has gone through a lot in the past couple of years. However, research shows that restaurant employee engagement was higher this year than it was last year. This speaks to the resilience of this community, which matters because employee engagement is directly related to customer service. Prioritizing employee engagement is essential for […]
  1. Shopper & Customer
Providing in-location entertainment is an excellent way to get customers to spend longer in your business and strike a lasting connection. From lessening customers’ perceived wait times in queues to lightening their moods when sitting in a waiting room, customers enjoy having a smile on their faces and appreciate when businesses go that extra mile […]
  1. Partnerships & Alt Profit
Raydiant’s partnership with Square is official! The partnership between the in-location experience platform and the point-of-sale (POS) and merchant services provider represents a major milestone for the restaurant and retail industries. This partnership integrates Square’s POS system with self-service kiosks, digital menus, and back-of-house processes. What does this mean?  “This will be the first time […]
  1. Technology & Innovation
Customers are the lifeblood of brick-and-mortar retail, and their appetite for excellent in-store experiences is ever-growing.  As a result, the face of retail is changing, quite literally, to keep up with the latest consumer preferences. Enter the next generation of brick-and-mortar stores, the retail lab, a smaller-concept shop designed to offer shoppers curated, immersive, and […]
  1. Media & Marketing
Digital advertising prices are skyrocketing across all platforms, from Facebook to LinkedIn to GoogleAds, you name it, and it is happening at rates close to 5x that of inflation. The digital ad market is oversaturated with brands competing for ad space, driving up prices and leaving many smaller retail businesses unable to compete. As a […]
  1. Channel: Restaurants
Digital signage is fast becoming a staple for restaurants thanks to its ever-evolving capabilities. The integration of third-party apps has increased digital signage functionality tenfold, enabling restauranteurs to get the maximum ROI from their on-premise screens and to utilize them for multi-business purposes; from menu board curation to front-of-house entertainment, or back-office gamification, the possibilities […]
  1. Department & Category
Introducing Our New Partnership with Phenium If you run a restaurant, you understand how razor slim profit margins can be easily upset by factors like food waste or inefficient equipment can sink your bottom line. Unfortunately, food waste is an all too common issue that negatively impacts U.S. restaurants: U.S. restaurants generate an estimated 22-33 […]
  1. Media & Marketing
Research shows that 82% of consumers are more likely to return to a physical establishment after a positive in-location experience. Thus, keeping customers engaged and entertained is essential to running an in-person business. Television is a universal form of entertainment across industries — think sports bars, doctors’ offices, beauty salons, gyms, and car dealerships. However, […]
  1. Associates & Employees
Your employees are your best advocates, and by nurturing them into a happy and engaged workforce, you create a recipe for business success. To do this you need to give your employees a reason to be switched on at work, making it far less likely they’ll uproot and move on to another company. The employee […]
  1. Associates & Employees
With the pandemic as a backdrop to constant change and uncertainty, employees of retail companies have had to adapt in many ways. Unfortunately, this has led them to grow increasingly disengaged. More than ever, it’s vital that businesses proactively combat decreased engagement. Below is a summary of our report on key employee engagement statistics. These […]
  1. Media & Marketing
Creating and publishing high-quality marketing content like catalogs, brochures, newsletters, magazines, and reports is the perfect way for businesses to build trust and loyalty, provide helpful information to customers, and entice new or returning customers to increase their purchasing. The only problem? Creating and printing high-quality, compelling content is expensive and often too cost-prohibitive to […]