Partech's articles

  1. Media & Marketing
[[“value”:” Share: The world is digitally transforming, and the pandemic has only accelerated the pace of that transformation. Customer expectations are skyrocketing, and they are demanding frictionless and seamless interactions with brands. Loyalty programs are no exception. While most businesses have launched loyalty programs to drive retention and growth, many struggle to deliver the results […]
  1. Technology & Innovation
[[“value”:” Share: The drive-thru plays a crucial role in QSR operations and has only seemed to grow in popularity in recent years. Throughout the pandemic, drive-thru operations drastically increased in demand as consumers desperately needed an escape from the woes and boredom of quarantine. In fact, the QSR drive-thru was one of the few avenues […]
  1. Technology & Innovation
[[“value”:” Share: Today, PAR Technology’s Head of Marketing Communications, Brittany Maroney, has received a 2023 Top Women in Restaurant Technology – Innovator award. She accepted the award presented by Hospitality Technology at the 2023 Multi-Unit Restaurant Technology Conference (MURTEC) in Las Vegas. Congratulations Brittany! The Top Women in Restaurant Technology Awards are in their seventh […]
  1. Operations & Supply Chain
[[“value”:” Share: Brands of all shapes, sizes, and in a range of industries rely heavily on the technology and solutions they implement. And this is because the technology they utilize has a lasting impact on both the customer and employee experience. When it comes to high-tech and purpose-built solutions, there is not one piece of […]
  1. Shopper & Customer
[[“value”:” Share: Every step of the customer journey is crucial to a brand’s success, right down to the way guests make payments. As technology continues to evolve and become extremely advanced, so too are the ways hackers attempt to steal valuable customer payment information. The last thing consumers want to worry about during their shopping […]
  1. Technology & Innovation
[[“value”:” Share: In recent years, point-of-sale systems have quickly become one of the most important and high-tech solutions a restaurant brand can utilize as its purpose has had to adapt to the constant changes in customer demand. In the past, POS solutions were designed to function as a limited-use cash register and accomplish two goals: […]
  1. Channel: Restaurants
The current state of the economy is proving tough for restaurant brands which are fraught with constant challenges that affect their daily operations. With stressors like extremely high inflation rates, a dwindled labor pool, supply chain woes, and frequently changing customer preferences and behaviors, restaurant brands are distracted by the factors they cannot control rather […]
  1. Data & Insights
Simply put, menu engineering is the art of determining how profitable and popular menu items are at your restaurant. Originally developed by Boston Consulting Group in 1970, the idea of menu engineering is simple; use food costing data and item popularity to segment menu items into one of four quadrants. Then, using those quadrants, determine […]
  1. Data & Insights
In 2021, Fresh Kitchen turned to PAR Technology to deploy a configurablepoint-of-sale system that could accommodate both cloud-based and on-premises ordering—and enable customers to complete their orders in under60 seconds. Part of the Ciccio Restaurant Group, Fresh Kitchen is a modern, fast-casualdining concept offering premium gluten-free, non-dairy, vegan-friendlybowls and homemade sauces, as well as pressed […]
  1. Data & Insights
Drive-thrus are changing with society, with QSRs increasingly focusing on technology to improve their efficiency in a world of complex menu items and changing customer expectations. As shown in Figure 1 below, more QSRs are taking over 200 seconds to complete a drive-thru order, with wait times representing a huge hurdle for QSRs as they […]
  1. Data & Insights
How to Cut the High Costs of Restaurant Employee Turnover  Most restaurant owners and operators are aware of the challenges high turnover can cause. The restaurant industry is notorious for its rotating labor pool with recent studies showing the turnover rate for the restaurant sector at almost 75% and up to 130% for fast food […]
  1. Partnerships & Alt Profit
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