1. Stores & Formats

Physical Stores vs. E-Commerce

Skip the store (or get out & shop)?

As our omnichannel habits evolve, are you more likely to:

⭐️ Escape your pandemic cocoon to touch and examine products in stores, or
⭐️ Feel dazzled by online shopping, which caters to us like royalty?
Here are top qualities that attract us to brick-and-mortar stores, e-commerce and both.

What other omnichannel benefits would you add?

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