These days, no news is good news when it comes to the supply chain.
And, lately, the news has been impossible to avoid: Covid, labor shortages, inflation, geopolitical conflict, heck, even the blockage of the Suez Canal have all wreaked havoc on the supply chain and, by extension, on-shelf availability (OSA).
Out of stocks. Gaps on shelves. Missing facings. Lost sales. Lighter carts.
This is where supply chain issues become a tangible and daily frustration for shoppers, and a drain on sales for retailers and brands.
So, what’s a brand to do? How should brands, like yours, think about OSA today, and what are some best practices for battling out of stocks and phantom inventory?
Field Agent CEO and co-founder Rick West recently sat down with SupplyPike’s Stacy Tan to discuss how OSA continues to plague the industry, and how brands can fight back.
They also discussed Field Agent’s March 2022 OSA audit of three SKUs across 85 Walmart Supercenters—where were looked for out of stocks and phantom inventory, specifically.
Watch their lively conversation below, and read on for a few key takeaways.
