Leveraging Reviews and Sentiment Data to Build a Better Customer Experience

Your customers’ reviews are telling you exactly what they want. They’re your go-to source of information on how your customer experience (CX) stacks up. Review data is an invaluable wellspring of information you can use to refine your CX and then watch as more customers come through your doors.

Retail Customer Experience Member since November 26, 2020

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Retail Customer Experience is the world’s premier news and information site dedicated exclusively to helping retailers and others increase sales by increasing loyalty through the improvement of the customer experience. https://www.retailcustomerexperience.com/

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