The Boston Globe reports that a class action lawsuit has been filed in Massachusetts against CVS Health, taking issue with the company’s use of AI-assisted technology designed to assess applicants’ honesty and integrity during video interviews.
The Globe points out that “it’s illegal for employers in Massachusetts to use a lie detector to screen job applicants,” and the question is whether this AI technology falls into the same category as an old-fashioned polygraph.
Some context from the Globe story:
“The use of artificial intelligence is spreading through the employment landscape, fueling questions about the role emerging technology plays in the workplace, and the potential harm it could cause. Calls for more rigorous testing and regulations have begun, and government officials are scrambling to get ahead. The White House and several other federal agencies recently announced their commitment to scrutinizing artificial intelligence at work, and the US Equal Employment Opportunity Commission is urging employers to analyze technology used to make employment decisions to ensure it’s not discriminatory, warning that they may be responsible for actions recommended by those tools, such as who is hired, promoted, or fired.”
KC’s View:
I’m with the rejected applicants on this one. I hate the idea of being evaluated on my integrity by some machine. (What else would I be evaluated on? Where would I rate on the wisenheimer index?). Then again, as I was explaining to a young person just yesterday, I haven’t really applied for a job since 1984, so I may not be the right person to be making these judgements.
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