1. Corporate Strategy

Home Depot’s key to great AI experiences? Ensure it remains an authority

Written by Posted on Less than 0 min read

The retailer started early and will continue to evolve its AI efforts “so that the brand voice shows up the way we want it to,” CIO Angie Brown said.

View Original Article
Post Views: 35
Member since
Retail Dive provides in-depth journalism and insight into the most impactful news and trends shaping retail. The daily email newsletter, website, and app cover topics such as the future of brick-and-mortar, retail technology, e-commerce, marketing, payment technology, in-store operations, omnichannel shopper journey, and more. Retail Dive is a leading industry publication operated by Industry Dive. Our business journalists spark ideas and shape agendas for 7+ million decision makers in the most competitive industries. https://www.retaildive.com/
Do you like RetailDive's articles? Follow on social!

More from RetailDive

  1. Department & Category

The Weekly Closeout: Digital Brands Group enacts reverse stock split, gas prices up again

The company will implement a 1-for-40 split to comply with Nasdaq rules, and this week’s $100-per-barrel price on oil poses a risk to household budgets. View Original Article Dept. Fuel Dept. Nonfood Post Views: 27 RetailDive Member since November 25, 2020 Loading + Follow Following Retail Dive provides in-depth journalism and insight into the most […]
< 1 min read
0
  1. Retail Operations

Complete guide to building a revenue-generating eCommerce CX

Learn how to deliver value and build loyalty at every stage of the customer journey. View Original Article Customer Experience Marketing: Loyalty & Subscription Shoppers Post Views: 28 RetailDive Member since November 25, 2020 Loading + Follow Following Retail Dive provides in-depth journalism and insight into the most impactful news and trends shaping retail. The […]
< 1 min read
0
  1. Shopper & Customer

AI is changing how your shoppers feel about your brand

​[[“value”:”AI is changing which products shoppers see first, before they ever reach your site.”]]  View Original Article AI Shoppers Technology & Innovation Post Views: 36 RetailDive Member since November 25, 2020 Loading + Follow Following Retail Dive provides in-depth journalism and insight into the most impactful news and trends shaping retail. The daily email newsletter, […]
< 1 min read
0
  1. Stores & Formats

Allbirds to close all US stores, save 2 outlets

The one-time DTC darling operated more than 60 locations at its peak, but will have just four company-run stores globally by the end of February. View Original Article Brick and Mortar Dept. Apparel Post Views: 35 RetailDive Member since November 25, 2020 Loading + Follow Following Retail Dive provides in-depth journalism and insight into the […]
< 1 min read
0
  1. International

Inside Canada Goose’s journey to reconnect with nature

Brand platform “Natural Intelligence” spotlights tornado chasers and outdoor adventures to reconnect the brand and its audience to the natural world. View Original Article Dept. Natural / Organic International - North America Weather Post Views: 22 RetailDive Member since November 25, 2020 Loading + Follow Following Retail Dive provides in-depth journalism and insight into the […]
< 1 min read
0
  1. Merchandising

Best Buy doubles assortment with marketplace launch

The retailer is adding and expanding categories via third-party sellers, from seasonal decor to musical instruments, and will allow shoppers to return purchases in store. View Original Article Best Buy Merchandising Shoppers Post Views: 48 RetailDive Member since November 25, 2020 Loading + Follow Following Retail Dive provides in-depth journalism and insight into the most […]
< 1 min read
0
  1. Trends & External Forces

The Weekly Closeout: Saks Fifth Avenue merchant exits, RH sees Q2 gains despite tariffs

After two decades at the department store, Will Cooper is leaving, while the home goods retailer saw net income improve nearly 80% in the second quarter. View Original Article Dept. Nonfood Government Post Views: 47 RetailDive Member since November 25, 2020 Loading + Follow Following Retail Dive provides in-depth journalism and insight into the most […]
< 1 min read
0
  1. Shopper & Customer

How Coach cocreated a campaign with Gen Z communities around the world

Chief Marketing Officer Joon Silverstein explains how “Explore Your Story” demonstrates the luxury brand’s embrace of social-first marketing. View Original Article Consumers ESG and CSR Executives Post Views: 31 RetailDive Member since November 25, 2020 Loading + Follow Following Retail Dive provides in-depth journalism and insight into the most impactful news and trends shaping retail. […]
< 1 min read
0
  1. Shopper & Customer

December sales drop over 2% at small retail businesses despite traffic bump

​[[{“value”:” This audio is auto-generated. Please let us know if you have feedback. Dive Brief: Last month, smaller retailers had steady traffic but faced transaction challenges, according to research from Fiserv’s December Small Business Index, released Monday. Adjusted for inflation, small business retail during the month fell 2.2% year over year. Consumers prioritized essentials even […]
2 min read
0
  1. Shopper & Customer

Powering the new retail experience: Integrated infrastructure for seamless in-store customer experiences

Shoppers expect a retail experience that is social, immersive and omnichannel, combining the best of online and in-person shopping. View Original Article ESG and CSR Marketing: In Store Omnichannel Shoppers Post Views: 38 RetailDive Member since November 25, 2020 Loading + Follow Following Retail Dive provides in-depth journalism and insight into the most impactful news […]
< 1 min read
0
  1. Stores & Formats

Family Dollar to pilot extra small store format in urban markets

​[[“value”:”Fresh off its separation from Dollar Tree, the discount chain is pursuing a turnaround that includes 70 initiatives across various departments.”]]  View Original Article Dept. Fresh Dollar Tree Family Dollar Store Format Post Views: 53 RetailDive Member since November 25, 2020 Loading + Follow Following Retail Dive provides in-depth journalism and insight into the most impactful […]
< 1 min read
0
  1. Associates & Employees

REI faces possible anniversary sale boycott after abandoning labor talks

The REI Union, expressing confidence that the retailer’s customers would join workers in sending a message, will finalize a decision by May 1. View Original Article Associates Post Views: 32 RetailDive Member since November 25, 2020 Loading + Follow Following Retail Dive provides in-depth journalism and insight into the most impactful news and trends shaping […]
< 1 min read
0
  1. Owned Brands (Private Label)

Anthropologie upgrades Maeve private label to stand-alone brand

Maeve will have its own social channels and stores, with its first branded retail concept opening this fall. View Original Article Brick and Mortar ESG and CSR Owned Brands (Private Label) Post Views: 64 RetailDive Member since November 25, 2020 Loading + Follow Following Retail Dive provides in-depth journalism and insight into the most impactful news […]
< 1 min read
0
  1. Technology & Innovation

From pilots to platforms: The next chapter of AI in retail operations

​[[“value”:”The path toward better serving customers starts with store operations.”]]  View Original Article AI Operations & Supply Chain Technology & Innovation Post Views: 26 RetailDive Member since November 25, 2020 Loading + Follow Following Retail Dive provides in-depth journalism and insight into the most impactful news and trends shaping retail. The daily email newsletter, website, […]
< 1 min read
0
  1. Stores & Formats

‘We’re certainly not fast fashion’: A.k.a. Brands CEO

​[[“value”:”Princess Polly and Culture Kings chief Ciaran Long talks about delivering on-trend fashion and the conglomerate’s strategy on opening stores.”]]  View Original Article Brick and Mortar Dept. Apparel Executives Strategy Post Views: 65 RetailDive Member since November 25, 2020 Loading + Follow Following Retail Dive provides in-depth journalism and insight into the most impactful news and […]
< 1 min read
0
  1. Channel: Ecommerce & Digital

Amazon to temporarily close Florida facility, lay off nearly 500

​[[“value”:”The Port St. Lucie distribution site will be renovated into a sortable fulfillment center, with operations set to cease Sept. 17. “]]  View Original Article Amazon Operations & Supply Chain Post Views: 31 RetailDive Member since November 25, 2020 Loading + Follow Following Retail Dive provides in-depth journalism and insight into the most impactful news and […]
< 1 min read
0
  1. Data & Insights

Hasbro CEO: ‘We’re beyond experimentation’ with AI

​[[{“value”:” Dive Brief Teams within the toy company have a choice on how they use the technology — including not to use it at all. Published Feb. 19, 2026 The Hasbro booth at the 2018 Comic-Con International in San Diego, California. The company has partnered with Google Gemini, OpenAI and ElevenLabs to embed AI into […]
< 1 min read
0

Crocs inks AI tech deal

The footwear company is working to modernize its core business and IT systems in order to simplify operations and reduce costs.  View Original Article AI Dept. Apparel Operations & Supply Chain Technology & Innovation Post Views: 28 RetailDive Member since November 25, 2020 Loading + Follow Following Retail Dive provides in-depth journalism and insight into […]
< 1 min read
0
  1. Department: Consumer Durables

Hasbro finds a star revenue player in Magic: The Gathering

The toy company reported $1 billion in net revenue in Q1. Revenue for the Wizards of the Coast division, which oversees Magic, was up 26%.  View Original Article Dept. Toys & Games Post Views: 23 RetailDive Member since November 25, 2020 Loading + Follow Following Retail Dive provides in-depth journalism and insight into the most […]
< 1 min read
0
  1. Channel: Specialty & Other

Overstock eyes luxury expansion with Rolex, Patek Philippe

​[[{“value”:” Dive Brief The brand sees a future in extending its luxury goods offering. Meanwhile, parent Beyond Inc. saw second quarter revenue drop nearly 30%. Published July 29, 2025 An old Bed Bath & Beyond location with a “store closing” sign across the storefront. Beyond Inc. is opening a new Bed Bath & Beyond Home […]
< 1 min read
0
Next