1. Media & Marketing

Five Essentials for Marketing Performance Measurement Systems

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Total Retail Releases its Top 50 Tips of 2023 Report

Challenging economic and labor markets combined with evolving consumer behaviors have required many retailers and brands to adjust their ways of doing business. However, times of uncertainty and disruption present an opportunity for companies to rise above the competition, increase market share, and win their customers’ loyalty. To accomplish this goal, retail organizations need to […]
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Retail Media Networks: Leading the ‘Always On’ Revolution in 2024

Programmatic advertising is transforming, with retail media networks (RMNs) leading the charge. RMNs leverage first-party data to gain a deeper understanding of their shoppers and maximize the value of programmatic advertising. In the dynamic retail landscape, 2024 promises to usher in a transformative era with the ascent of “always on” retail media solutions. RMNs will […]
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HSN Evolves Video Commerce Across Channels, From Cable to TikTok

In episode 443 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Rob Robillard, chief merchandising officer of HSN, a leading interactive and lifestyle retailer that is part of Qurate Retail Group. Listen in as Robillard provides an overview of HSN’s history in enabling video commerce and live shopping (1:00), the retailer’s increased focus on streaming […]
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  1. Shopper & Customer

Navigating Consumers’ Social Shopping Trust Issues in 2024

Over the past few years, consumers have become hyperconnected online. What used to be individual tasks, like exchanging money or listening to music, are now opportunities for social networking among friends with apps like Venmo and Spotify. It was only a matter of time before shopping took to social platforms as well, and it has […]
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JBS promotes regenerative ag during global food industry panel

 ​​[[“value”:” The panel discussed harnessing the purchasing power of large companies and governments worldwide to improve the sustainability of production and drive the development of low-carbon products. “]]  View Original Article Dept. Grocery Sustainability 0 Author Missing Member since March 11, 2021 Loading + Follow Following
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  1. Operations & Supply Chain

Why Return Season is a Golden Opportunity for Retailers

For retailers, the game has changed when it comes to returns. Pandemic-era purchase habits have pushed online sales higher than ever before, but the double-edged sword is that return rates are also through the roof. Still, with consumer habits shifting more online, returns can provide retailers with a rich opportunity to turn a negative into […]
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  1. Corporate Finance

Zulily to Shut Down Following Layoffs, Months Into New Ownership

Online retailer Zulily is shutting down, reports CNBC. The business ceased operations on Fri., Dec. 22, 2023. In a note on the company’s homepage, an official said Zulily’s leadership had “made the difficult but necessary decision to conduct an orderly wind-down of the business to maximize value for the companies’ creditors” by entering an assignment […]
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  1. Department: Consumer Durables

Hasbro Announces Job Cuts Amid Weak Toy Sales

Hasbro is laying off about 1,100 employees as the toy maker struggles with soft sales that have carried into the holiday shopping season, according to a company memo obtained by CNBC. Hasbro had about 6,300 employees as of earlier this year, according to a company fact sheet. The company, which already laid off hundreds of employees […]
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  1. Data & Insights

Why Big Brands Are Embracing Direct Connections to Power the Future of Retail

Suresh Kumar, Walmart’s global chief technology officer and chief development officer, says, “We’re in a new era of retail defined by profoundly personal shopping experiences. Each shopper defines how, where and when they obtain goods, and context is key. The ‘why’ behind the purchase. Retailers must predict shoppers’ needs, reduce decision-making, and enable highly personal […]
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Top 3 Insights From 100 Brands Using Generative AI in E-Commerce

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  1. Technology & Innovation

Training Generation Z for Confidence Rather Than Compliance

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Datassential launches platform for food industry collaboration

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  1. Data & Insights

What Does “In Transit” Really Mean?

Most of us who are unaware of a package’s delivery journey, assume that a package gets shipped out from the warehouse and then gets delivered to the customer, right?  Having this assumption is not wrong. After all, this is what we’ve seen happening on that front. But on the back end, there are a lot […]
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Year in review: Supermarket ‘food halls’ continue to expand

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  1. Shopper & Customer

The State of Frontline Retail Operations Explained

The retail landscape has undergone tectonic shifts in recent years, leaving managers to navigate sometimes unfamiliar if not entirely new territory. From deploying emerging technologies to training staff on urgent theft prevention strategies, today’s retail leaders wear many hats as they work to boost productivity, deliver consistent experiences, and protect the bottom line. With 2024 […]
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  1. Partnerships & Alt Profit

How CVS Media Exchange Creates Connected Experiences for Customers and Brands

While at NRF 2024: Retail’s Big Show in New York City, Editor-in-Chief Joe Keenan spoke with Parbinder Dhariwal, vice president and general manager at CVS Media Exchange, CVS Health’s retail media network. Dhariwal provides an overview of the retail media arm of the CVS business, including the benefits it brings to both third-party brands and […]
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  1. Data & Insights

Revolutionizing Retail: AI at the Helm of Mobile Commerce

Artificial intelligence allows retailers to gain a far deeper understanding of customer preferences and behaviors by analyzing information like browsing and purchase histories. Using sophisticated AI algorithms, retailers can build comprehensive profiles that reveal what individual shoppers like and need over time. This empowers retailers to provide hyperpersonalized product recommendations that closely match each customer’s […]
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