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FaceTime with the Content Guy:  Hard Realities About Soft Skills

There seems to be a bias out there about how so-called “hard skills” are more important that “soft skills.”  I’d argue that this, in fact, is not the case – that in business, hard skills are the ones that AI will be able to master, replicate, or approximate.  But soft skills – they’re the ones that are uniquely human, that cannot be replaced by a machine, and that actually are really, really hard.

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