1. Shopper & Customer

FaceTime with the Content Guy:  Delivering Above-Expectations Customer Service

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The other day, a company sent me some samples of a new tomato sauce.  However, it wasn’t just jars of sauce that I received – it also was a lesson in superior customer service, and from an unlikely source.

The post FaceTime with the Content Guy:  Delivering Above-Expectations Customer Service appeared first on MNB.

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For more than 30 years, Kevin Coupe has been bringing to readers and audiences a wealth of experience, sharp storytelling skills, provocative and contextual insights, unique worldview and serious levity about the world of business and consumers. https://morningnewsbeat.com
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