1. Channel: Ecommerce & Digital

Delivery reliability trumps speed, Macy’s and Ulta execs say

Written by Posted on Less than 0 min read

Maintaining on-time delivery promises will keep shoppers coming back, but fast shipping still has a role to play, retailers said at Home Delivery World 2026.

View Original Article
Post Views: 42
Member since
Retail Dive provides in-depth journalism and insight into the most impactful news and trends shaping retail. The daily email newsletter, website, and app cover topics such as the future of brick-and-mortar, retail technology, e-commerce, marketing, payment technology, in-store operations, omnichannel shopper journey, and more. Retail Dive is a leading industry publication operated by Industry Dive. Our business journalists spark ideas and shape agendas for 7+ million decision makers in the most competitive industries. https://www.retaildive.com/
Do you like RetailDive's articles? Follow on social!

More from RetailDive

  1. Holiday & Events

Retail job cuts up nearly 140% from last year

In the first 11 months of the year, the industry has recorded nearly 92,000 job cuts, with over 3,200 in November alone, according to Challenger, Gray and Christmas. View Original Article Holiday & Events Post Views: 55 RetailDive Member since November 25, 2020 Loading + Follow Following Retail Dive provides in-depth journalism and insight into […]
< 1 min read
0
  1. Associates & Employees

Peloton to shrink workforce by 6% in cost-cutting effort

The fitness company told its shareholders that operating expenses “remain too high, which hinders our ability to invest in our future.” View Original Article Associates Health & Wellness Predictions and Forecasts Post Views: 50 RetailDive Member since November 25, 2020 Loading + Follow Following Retail Dive provides in-depth journalism and insight into the most impactful news […]
< 1 min read
0
  1. Holiday & Events

US back-to-school shopping expected to reach over $33B

​[[{“value”:” Dive Brief Inflation, tariffs and supply chain uncertainty are shaping purchasing decisions this year, according to Coresight Research. Published July 7, 2025 By Tatiana Walk-Morris Nursery school children and a teacher sit on the floor. Almost 70% of consumers said inflation will limit their spending on back-to-school items this year. Nimito via Getty Images “}]]  View […]
< 1 min read
0
  1. Corporate Strategy

Build-A-Bear CEO to exit

Sharon Price John will retire from the role in June, and Chief Operations and Experience Officer Chris Hurt will step into the top spot.  View Original Article Executives Operations & Supply Chain Post Views: 37 RetailDive Member since November 25, 2020 Loading + Follow Following Retail Dive provides in-depth journalism and insight into the most […]
< 1 min read
0
  1. Media & Marketing

The loyalty metric no one wants to explain

Repeat purchases aren’t proof of loyalty. Incrementality is. View Original Article Marketing: Loyalty & Subscription Post Views: 32 RetailDive Member since November 25, 2020 Loading + Follow Following Retail Dive provides in-depth journalism and insight into the most impactful news and trends shaping retail. The daily email newsletter, website, and app cover topics such as […]
< 1 min read
0
  1. Trends & External Forces

De minimis: Case aiming to revive exemption can proceed, court rules

The lawsuit, which challenged the Trump administration’s elimination of the trade tool, was paused until the Supreme Court ruled on the president’s tariff authority. View Original Article Government Legal & Criminal Post Views: 54 RetailDive Member since November 25, 2020 Loading + Follow Following Retail Dive provides in-depth journalism and insight into the most impactful […]
< 1 min read
0
  1. Holiday & Events

Black Friday vs Small Business Saturday

​[[{“value”:” If tighter purse strings have you worried about holiday revenue, take heart. This year’s shopping season is shaping up to be big. According to a 2025 Intuit QuickBooks survey, consumers plan to spend 25% more this holiday season – an estimated $263 billion. That’s welcome news for local retailers and small businesses, with 93% saying holiday sales […]
4 min read
0
  1. Department: HBC

Mass market beauty sales growth is outpacing prestige

The beauty category is a bright spot in an otherwise challenging year for retailers, with one-third of consumers planning to shop the category this holiday. View Original Article Consumers Dept. HBC Holiday & Events Strategy Post Views: 60 RetailDive Member since November 25, 2020 Loading + Follow Following Retail Dive provides in-depth journalism and insight […]
< 1 min read
0
  1. Department: Consumer Durables

Nike to lay off less than 1% of corporate team

​[[{“value”:” Dive Brief The cuts come after CEO Elliott Hill unveiled a strategy a few months ago to realign the company’s teams around key sports. Published Sept. 2, 2025 A Nike storefront in New York. CEO Elliott Hill took over the top spot almost a year ago and has since made a number of changes […]
< 1 min read
0
  1. Channel: Marketplace

BNPL drives over $1B in online spend on Cyber Monday

Overall spending on the digital shopping day topped $14 billion in the U.S., per Adobe Analytics. Shopify also touted record sales despite technical difficulties. View Original Article BNPL Data & Insights Holiday & Events Shopify Technology & Innovation Trends: Finance Vendors Post Views: 51 RetailDive Member since November 25, 2020 Loading + Follow Following Retail […]
< 1 min read
0
  1. Department: Consumer Durables

The Weekly Closeout: Lululemon links up with the NFL, Parade shuts down

​[[{“value”:” This audio is auto-generated. Please let us know if you have feedback. It’s been another week with far more retail news than there is time in the day. Below, we break down some things you may have missed during the week and what we’re still thinking about.  From retail’s onslaught of layoffs to how […]
3 min read
0
  1. Channel: Ecommerce & Digital

Amazon brings back summer beauty event

The sale, which kicks off Monday and runs through May 10, features deals on brands like Charlotte Tilbury, Biodance, Dyson and Estée Lauder.  View Original Article Amazon Dept. HBC Post Views: 39 RetailDive Member since November 25, 2020 Loading + Follow Following Retail Dive provides in-depth journalism and insight into the most impactful news and trends […]
< 1 min read
0
  1. Trends & External Forces

Retailers did well in Q1. Was it just a mirage?

Tariffs’ effect on prices didn’t kick in until later in 2025. That and other factors flattered retail comps early this year, setting up Q3 for disappointment. View Original Article Government Post Views: 39 RetailDive Member since November 25, 2020 Loading + Follow Following Retail Dive provides in-depth journalism and insight into the most impactful news […]
< 1 min read
0
  1. Stores & Formats

Ernesta opens New Jersey showroom as it expands its offline presence

The store in Summit marks the DTC rug brand’s fourth location opened this year. View Original Article Store Location Post Views: 41 RetailDive Member since November 25, 2020 Loading + Follow Following Retail Dive provides in-depth journalism and insight into the most impactful news and trends shaping retail. The daily email newsletter, website, and app […]
< 1 min read
0
  1. Trends & External Forces

Smaller retailers face their toughest holiday season in years

​[[“value”:” This audio is auto-generated. Please let us know if you have feedback. The federal government shutdown that started Oct. 1 is just the latest in a host of challenges, along with tariffs, inflation and signs of economic weakness, that are bedeviling businesses as 2025 winds down. This makes smaller retailers — which lack the […]
3 min read
0
  1. Channel: Mass

Target consolidates spring savings event into 3 days

Competitors expanded the length of seasonal sales over the past year, but the retailer’s March event marks a reduction from 2025’s Target Circle Week sale. View Original Article Target Post Views: 36 RetailDive Member since November 25, 2020 Loading + Follow Following Retail Dive provides in-depth journalism and insight into the most impactful news and […]
< 1 min read
0
  1. Department: Consumer Durables

Brooks Running launched 5 footwear styles in Q3, driving revenue up 17%

​[[{“value”:” Dive Brief The period marked the running brand’s ninth consecutive quarter of growth as all regions and channels notched double-digit gains. Published Nov. 5, 2025 By Howard Ruben People running in Brooks shoes. The brand saw growth across both the U.S. and international performance running markets in Q3. Courtesy of Brooks Running “}]]  View […]
< 1 min read
0
  1. Department: Consumer Durables

The latest evolution at Victoria’s Secret is an expanded T-shirt bra line

According to Victoria’s Secret Brand President Anne Stephenson, the retailer has updated craftsmanship and is leaning into products that are both comfortable and sexy. View Original Article Dept. Apparel Government Post Views: 38 RetailDive Member since November 25, 2020 Loading + Follow Following Retail Dive provides in-depth journalism and insight into the most impactful news […]
< 1 min read
0
  1. Associates & Employees

Consumers want associates to handle follow-up communication

Shoppers want personalized communication, but they want it to come directly from staff, which can in turn drive sales, an Endear study found. View Original Article Associates Consumers Marketing: Direct & Personalization Shoppers Post Views: 40 RetailDive Member since November 25, 2020 Loading + Follow Following Retail Dive provides in-depth journalism and insight into the […]
< 1 min read
0
Next