Albertsons to bundle online orders from other stores in test program. This story reflects realities colliding—DoorDash looking to expand their revenue streams before time runs out, Albertsons driving “traffic” unconventionally, convenience and delivery being a top purchase factor, fragmented markets consolidating, and customers at the center. Chris Rupp, Albertsons EVP, said, “there’s no chance every customer on the planet is going to buy all of their food in one place for the rest of time… we just want to help our customers get done the job they want to get done.”
Walmart makes a new online push for healthy, sustainable products. It’s part of a “Built for Better” online destination. BFB will identify personal health and environmentally sustainable products based on independent standards for the shopper. Walmart, in their commitment to sustainability, is looking to change their perception and respond to current customer needs.
PetSmart Launches Online Pharmacy to Cater to Pet Health Needs. Enough said. Since 20-somethings are treating animals as their own children these days, we expect PetSmart to have success in this area. According to MNB, purchasing a pet increased during the pandemic, and making the life of a new pet owner easier (especially related to health and medication) is solving a real, needed customer pain point.
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