Fun & Humor Top of Mind In 2005, I drew a cartoon with a consumer and a brand tying the knot in a wedding ceremony. In her vows, the consumer says: “And I promise to be loyal, forsaking all other brands, unless your competitor is on deal, you’re out-of-stock or you’re just not meeting my need states at the time.” That […] Tom Fishburne June 29, 2026June 29, 2026 3 min read Fun & HumorConsumersMarketing: Loyalty & SubscriptionSponsoredPredictions and ForecastsGeneral MillsExecutives 0 Saving Bookmark this article Bookmarked
Fun & Humor Cannes Lions Humblebrags Around 15,000 marketers descend this week on the French Riviera for the Cannes Lions International Festival of Creativity. And everyone else will feel like we’re there. As Agency SOS Founder John Kovacevich wrote a few years ago: “Prepare yourselves. Your (highly-placed, senior-level, expense-account-having) advertising friends are about to flood your feed with yacht and rosé […] Tom Fishburne June 22, 2026June 22, 2026 4 min read Fun & HumorSponsoredAmazonMarketing: Social MediaPredictions and ForecastsInternationalTechnology & InnovationWeatherDept. NonfoodESG and CSRMetaverseTech: AR and VRAI 0 Saving Bookmark this article Bookmarked
Fun & Humor New Self-Serving Study Byron Sharp from the Ehrenberg-Bass Institute has long been on the frontlines of debunking marketing myths, starting with “How Brands Grow: What Marketers Don’t Know” in 2010. Byron recently introduced me to the term SONK — “the Scientific-cation Of Non-Knowledge.” In an interview last year, Byron credits SONK to his mentor Andrew Ehrenberg. As Byron […] Tom Fishburne June 15, 2026June 15, 2026 3 min read Fun & HumorData & InsightsSponsoredTechnology & InnovationPredictions and ForecastsBig DataStrategyMarketing: Social MediaESG and CSRAgencies 0 Saving Bookmark this article Bookmarked
Fun & Humor Brand Origin Stories and Faux-thenticity Fake authenticity (or “faux-thenticity”) has long plagued marketing. Authenticity is set up as a sort of holy grail in branding, marked as an objective in countless creative briefs. The “origin story” in particular is a common lever to manufacture authenticity. Yet most framing of the origin story is heavily scripted, edited, and contrived. The more […] Tom Fishburne June 8, 2026June 8, 2026 3 min read Fun & HumorTechnology & InnovationAISponsoredMarketing: Social MediaLegal & CriminalPredictions and ForecastsStrategyMarketing: BrandDept. NonfoodDept. Grocery 0 Saving Bookmark this article Bookmarked
Fun & Humor Unprecedented with Precedent I drew this week’s cartoon on a paradox I keep seeing in innovation. Henry Ford famously said: “I invented nothing new. I simply assembled the discoveries of other men behind whom were centuries of work.” Ford’s original motor company cribbed ideas and inspiration everywhere from Singer sewing machines to P&G to Chicago slaughterhouses. Those borrowed […] Tom Fishburne June 2, 2026June 2, 2026 3 min read Fun & HumorTechnology & InnovationSponsoredPredictions and ForecastsOperations & Supply Chain 0 Saving Bookmark this article Bookmarked
Fun & Humor Client-Agency Creative A couple years ago, I went to the Cannes Lions, the main show for advertising. There’s a giant gallery room in the basement of the main Palais building with all the work submitted for awards. As I walked past the ads and case studies, all I could think about was how the sausage gets made. […] Tom Fishburne May 18, 2026May 18, 2026 3 min read Fun & HumorSponsoredAgenciesPredictions and Forecasts 0 Saving Bookmark this article Bookmarked
Fun & Humor Content about Content about Content I drew this week’s cartoon inspired by today’s content overload and the circular creator economy. When I left college in the 90s, I moved to Prague and found a job at Velvet, an English-language magazine for the booming but close-knit expat scene. At that strange time when Eastern Europe opened up, there were more than […] Tom Fishburne May 4, 2026May 4, 2026 3 min read Fun & HumorTechnology & InnovationAISponsoredPredictions and ForecastsDept. NonfoodEconomy 0 Saving Bookmark this article Bookmarked
Fun & Humor Misalignment at Speed A friend sent me a William Blair research report this week that characterized enterprise AI adoption as “a mile wide and an inch deep.” Just about every organization has started to use AI tools in some fashion. But there’s little orchestration of how those tools are actually used. And very little alignment across the enterprise. […] Tom Fishburne April 27, 2026April 27, 2026 3 min read Fun & HumorTechnology & InnovationAISponsoredDept. NonfoodPredictions and ForecastsStrategyDept. Apparel 0 Saving Bookmark this article Bookmarked
Fun & Humor Human Made This week’s cartoon goes out to my friend Ann Handley, who has been putting up a valiant defense for the em dash (—). As Ann put it recently: “People are patrolling the streets, rounding up em dashes like it’s CSI: Grammar Unit. “Use one in a paragraph? That means you’re secretly AI! You’re generating your […] Tom Fishburne April 20, 2026April 20, 2026 3 min read Fun & HumorTechnology & InnovationAISponsoredPredictions and ForecastsMarketing: Social MediaLegal & CriminalDept. Nonfood 0 Saving Bookmark this article Bookmarked
Fun & Humor Storytelling and AI LinkedIn reported that the percentage of US job postings that include the term “storyteller” doubled last year from the year before. Katie Deighton recently wrote about this in the WSJ: “Marketing and technology companies have often repurposed grandiose descriptions from other arenas to lend corporate office roles additional sparkle. While the heyday of technology gurus, […] Tom Fishburne April 6, 2026April 6, 2026 3 min read Fun & HumorTechnology & InnovationAISponsoredPredictions and ForecastsDept. NonfoodMarketing: Social Media 0 Saving Bookmark this article Bookmarked
Fun & Humor Human in the Loop I drew this week’s cartoon inspired by some of the latest growing pains of human-AI collaboration. As AI gets more autonomous, the traditional “human in the loop” oversight model is showing strain. With pressure to “10X productivity” with fleets of AI agents, how best to keep up with the avalanche and complexity of approvals? The […] Tom Fishburne March 30, 2026March 30, 2026 3 min read AITechnology & InnovationFun & HumorSponsoredPredictions and ForecastsShoppersHealth & WellnessAmazonCustomer ExperienceThick DataAssociatesResults & InvestmentTrends: Tech 0 Saving Bookmark this article Bookmarked
Fun & Humor Brands Chasing Youth The marketing industry’s obsession with youth is nothing new. Thinking about what makes the next generation of consumers tick is a perennial activity. Generic one-size-fits-all advice on how to crack the code on Gen Z (age 16-29) and Gen Alpha (age 0-16) circulates constantly. Sometimes these generations are awkwardly bundled together as “Gen Zalpha.” Much […] Tom Fishburne March 23, 2026March 23, 2026 3 min read Fun & HumorSponsoredESG and CSRConsumersMarketing: Social MediaPredictions and ForecastsOwned Brands (Private Label)Data & Insights 0 Saving Bookmark this article Bookmarked
Fun & Humor Planning for Uncertainty Almost exactly 6 years ago, as things started to shut down for Covid, I drew a cartoon about the challenges of planning in a time of uncertainty. An executive holds up a coin and says, “We need to update our forecast. Heads, this will blow over soon. Tails, it’s the end of the world.” At […] Tom Fishburne March 16, 2026March 16, 2026 3 min read Fun & HumorStrategySponsoredEconomyPredictions and ForecastsOwned Brands (Private Label)ExecutivesData & InsightsCOVID19 0 Saving Bookmark this article Bookmarked
Fun & Humor AI Org Chart My AI Mad Libs cartoon last week on urgency without clarity in AI strategy was one of my most licensed cartoons from the last 24 years. It got me thinking of the trickle-down effects of muddled strategy through an organization. Whenever there’s ill-defined strategy at the top, there will be poor alignment all the way […] Tom Fishburne March 9, 2026March 9, 2026 4 min read Fun & HumorTechnology & InnovationAIStrategySponsoredPredictions and ForecastsData VisualizationAssociatesDept. Nonfood 0 Saving Bookmark this article Bookmarked
Fun & Humor AI Strategy We’re in a strange time of urgency without clarity in AI adoption. The pressure is on to adopt everything everywhere all at once. A case in point is agentic AI. Suddenly the term “agentic” is used indiscriminately in everything from strategy decks to marketing copy. Even simple chatbots are being called agents. The pace seems […] Tom Fishburne March 2, 2026March 2, 2026 4 min read Fun & HumorTechnology & InnovationAIStrategySponsoredPredictions and ForecastsGoogleExecutivesTrends: MarketingDept. Nonfood 0 Saving Bookmark this article Bookmarked
Fun & Humor The Marketing Plan A few year ago, Mark Ritson wrote a handy guide to creating a marketing plan and critiqued those who make “PowerPoint decks by the yard.” Mark wrote: “Most marketing plans are PowerPoint presentations. Nothing wrong with that. But they are just too damned long – 50, 100, 200 slides in a plan. This is a […] Tom Fishburne February 23, 2026February 23, 2026 3 min read Fun & HumorTechnology & InnovationAISponsoredConsultingPredictions and ForecastsStrategyHoliday & EventsDept. NonfoodAssociates 0 Saving Bookmark this article Bookmarked
Fun & Humor Advertising, Brand Recall, and Celebrities Super Bowl ads have always juggled story power and star power. But the overall swing toward celebrities has been an ongoing trend. In 2010, just 31% of Super Bowl ads included a famous face. Last year, a whopping 68% of Super Bowl ads featured celebrities and 51% featured multiple celebrities, according to iSpot.tv and EMARKETER. […] Tom Fishburne February 9, 2026February 9, 2026 3 min read Fun & HumorHoliday & EventsSponsoredPredictions and ForecastsMarketing: Broadcast 0 Saving Bookmark this article Bookmarked
Fun & Humor 5 Stages of AI Adoption Steve Jobs famously described the computer as a “bicycle for the mind.” Last week, my old friend Jason Copeland invited me to join a Silicon Valley roundtable he moderated with a fascinating topic: “Will AI be a bicycle for the mind? Or an autopilot to which we passively delegate human judgment and creativity? “We’re biologically […] Tom Fishburne February 2, 2026February 2, 2026 4 min read Technology & InnovationAIFun & HumorSponsoredPredictions and ForecastsDept. NonfoodExecutivesBigTech 0 Saving Bookmark this article Bookmarked
Fun & Humor Customer Personas Marketers use have long used personas as a tool to try to bring customers into the room — to help organizations be more customer-centric. They’re intended to help with everything from innovation to experience design to marketing and sales. A software engineer named Alan Cooper is credited with creating the first persona in 1985. Looking […] Tom Fishburne January 26, 2026January 26, 2026 3 min read Fun & HumorTechnology & InnovationAIShoppersConsultingSponsoredData & InsightsPredictions and ForecastsChatGPTThick DataTargetExecutivesMarketing: Social MediaUnilever 0 Saving Bookmark this article Bookmarked
Fun & Humor Innovation Funnel Many organizations use some form of an innovation funnel to bring ideas to life. It starts with lots of ideas at the front end and then launches whatever survives all the way to the back end. Yet this Darwinian process of bringing ideas to life doesn’t necessarily lead to survival of the fittest ideas. By […] Tom Fishburne January 19, 2026January 19, 2026 3 min read Fun & HumorTechnology & InnovationSponsoredPredictions and Forecasts 0 Saving Bookmark this article Bookmarked
Fun & Humor Marketing Metrics and Technoplasmosis I recently spoke at a conference with Rory Sutherland, Vice Chairman of Ogilvy, and he shared a fascinating insight about the influence of ad platforms on how we think about marketing. Rory said that many of the metrics that marketers chase are not designed to serve the brand. They’re designed to serve the platforms that […] Tom Fishburne January 12, 2026January 12, 2026 3 min read Fun & HumorTechnology & InnovationData & InsightsSponsoredPredictions and ForecastsExecutivesDept. Nonfood 0 Saving Bookmark this article Bookmarked
Fun & Humor Brand Visibility in AI There’s an old search engine joke that the best place to hide a dead body is page two of Google search results. When search engines are the primary mode of finding information, brands do everything they can to be on the first page. That includes SEO tactics to become one of the ten blue links […] Tom Fishburne January 5, 2026January 5, 2026 3 min read Fun & HumorTechnology & InnovationAISponsoredPredictions and ForecastsMerchandisingStrategyMarketing: UGCGoogleExecutives 0 Saving Bookmark this article Bookmarked
Fun & Humor My Favorite Marketoons of 2025 My friend Ann Handley once described my cartoons as a type of diary, which rings true to me. Since 2002, I’ve drawn this cartoon series as a kind of open diary to help make sense of whatever I’m noticing around me. As we wrap up 2025, here are some of my personal favorite diary moments […] Tom Fishburne December 29, 2025December 29, 2025 3 min read Fun & HumorTechnology & InnovationAIWeatherStrategyKraftHeinzData & Insights 0 Saving Bookmark this article Bookmarked
Fun & Humor Making a List, Checking it Twice Businesses have never had greater and more varied data at their disposal. But the stubborn issue of data silos continues to plague what they can do with it. AI alone can’t fix this. AI is only as useful as the quality of the data that it has access to. And all the hype and promise […] Tom Fishburne December 15, 2025December 15, 2025 3 min read Fun & HumorTechnology & InnovationAIData & InsightsSponsoredConsumersInsight ProvidersBig DataPredictions and ForecastsESG and CSR 0 Saving Bookmark this article Bookmarked
Fun & Humor Decades of Marketing I originally drew a version of this cartoon before the AI boom. ChatGPT launched three years ago this week, and completely changed the trajectory of the decade. (The original panel I drew for the 2020s involved the metaverse, which already seems so dated.) It’s a good reminder things are always in flux in marketing. And […] Tom Fishburne December 1, 2025December 1, 2025 3 min read Fun & HumorAITechnology & InnovationSponsoredStrategyMetaverseTrends: TechTrends: MarketingMarketing: Social MediaDept. NonfoodChatGPT 0 Saving Bookmark this article Bookmarked
Fun & Humor Chasing the Algorithm The algorithm giveth and the algorithm taketh away. When Facebook first introduced the News Feed in 2006, posts appeared in chronological order. In 2009, they introduced their first algorithm to sort based on popularity. LinkedIn introduced an algorithmic feed in 2012, Twitter in 2014, and Instagram in 2016. All the algorithms continue to change and […] Tom Fishburne November 24, 2025November 24, 2025 4 min read Fun & HumorSponsoredESG and CSRMarketing: Social MediaLegal & CriminalMeta (Facebook)Twitter 0 Saving Bookmark this article Bookmarked
Fun & Humor Smartify Everything One of the most popular cartoons I ever drew was about the Internet of Things, right after Google announced the acquisition of Nest in early 2014. “I think my Nest smoke alarm is going off,” one character tells another. “Google Adwords just pitched me a fire extinguisher and an offer for temporary housing.” iRobot later […] Tom Fishburne November 17, 2025November 17, 2025 3 min read Fun & HumorTechnology & InnovationAIIndustry Conferences and EventsSponsoredPredictions and ForecastsTech: RoboticsAmazonTech: IoTHealth & WellnessGoogleAcquisitionData & InsightsMarketing: Social MediaMeta (Facebook) 0 Saving Bookmark this article Bookmarked
Fun & Humor AI Productivity and Workslop GenAI prompts are getting pushier. From productivity apps to search to social media, users have to navigate a constant array of pop-ups, tooltips, and moving icons pushing GenAI features for just about every task. And yet the result is not automatically better output or higher productivity. BetterUp Labs and Stanford Social Media Lab recently published […] Tom Fishburne October 27, 2025October 27, 2025 4 min read Technology & InnovationAIFun & HumorSponsoredAssociatesMarketing: Social MediaESG and CSRDept. PerimeterDept. FreshDept. NonfoodDelivery 0 Saving Bookmark this article Bookmarked
Fun & Humor B2C, B2B, and Business-to-Human There has long been a chasm between B2C and B2B marketing. At an event recently, I was asked about humor in marketing, and whether it was more appropriate for B2C than B2B. Part of my answer was that humor could be even more effective in B2B marketing because the bar is so low. B2B marketing […] Tom Fishburne October 20, 2025October 20, 2025 3 min read Fun & HumorSponsoredShoppersExecutivesMarketing: Social MediaConsumersMeta (Facebook) 0 Saving Bookmark this article Bookmarked
Fun & Humor Bot or Not Recently I was nearly defeated by a restaurant mobile website. I somehow managed to fail a THIRD visual CAPTCHA puzzle asking me to identify something in a blurry image grid before I could order a burrito. The next day, I chuckled at a news story describing a ChatGPT Agent that casually and successfully passed CAPTCHA […] Tom Fishburne October 13, 2025October 13, 2025 4 min read Fun & HumorTechnology & InnovationAICustomer ExperienceSponsoredShoppersChatGPTTech: RoboticsPredictions and ForecastsRestaurantsGoogle 0 Saving Bookmark this article Bookmarked
Fun & Humor Walmart to Expand Digital Shelf Labels Chainwide Walmart will deploy digital shelf labels (DSLs) chainwide this year, doubling the approximately 2,300 U.S. locations currently using the technology (Walmart U.S. operates more than 4,600 stores). With more than 120,000 items in a typical Walmart store, managing price changes manually requires significant associate hours. Additionally, these DSLs are equipped with LED lights that make […] Written by Retail TouchPoints March 8, 2026March 8, 2026 Saving Bookmark this article Bookmarked
Fun & Humor QuickWit Monthly (February 2026) – The Top Retail News The top retail news and most interesting & most read stories in commerce. Written by RetailWit March 3, 2026March 15, 2026 Saving Bookmark this article Bookmarked
Fun & Humor Target to stop carrying cereals with certified synthetic colors The company’s decision follows recent moves by retailers including Walmart and Save A Lot to scrub foods of artificial dyes. Written by Grocery Dive March 3, 2026March 8, 2026 Saving Bookmark this article Bookmarked
Fun & Humor Anthropic’s Claude hits No. 2 on Apple’s top free apps list after Pentagon rejection OpenAI’s ChatGPT remains the top free app in the U.S. on Apple’s rankings, but Claude has steadily gained traction. Written by CNBC February 28, 2026March 8, 2026 Saving Bookmark this article Bookmarked
Fun & Humor Walmart app connects suppliers with store-level data Walmart Data Ventures introduced Scintilla In-Store so field representatives can see real-time data — in part to reduce out-of-stocks. Written by RetailDive February 27, 2026March 8, 2026 Saving Bookmark this article Bookmarked