ESG

Articles on ESG (Environmental, Social Governance) and CSR (Corporate Social Responsibility)

  1. ESG

Hispanic Flavors Fueling Fast Food and Convenience Store Growth: A Focus on Youth and Handheld Foods

  The U.S. food industry is witnessing a dynamic shift as Hispanic flavors gain traction, fueled by the rapidly growing Hispanic demographic and its cultural influence according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®, who stated, ‘do not over-look the importance of the Hispanic consumer as you look a customer ahead’. […]
4 min read
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  1. ESG

Trade association welcomes House of Lords high street regeneration report

Bira has welcomed a major new report from the House of Lords that calls for empowered local leadership and simplified funding to help revive Britain’s high streets. The Built Environment Committee’s report, ‘High Streets: Life beyond retail?’, published today (28 November), sets out how high… This story continues at Trade association welcomes House of Lords […]
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  1. ESG

Outsourcing vs. in-house: pros and cons of different software engineering services models

Businesses that want to build, maintain or improve their technology systems and products need software engineering services. Companies have two main options when it comes to obtaining these services: An external provider or an internal team at your company. The advantages and disadvantages of both models are costs, quality control, security and flexibility. Companies who […]
5 min read
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  1. ESG

Restaurants: What’s the Difference Between Service and Hospitality?

  From the bustling dining rooms of the 1980s to today’s diverse array of foodservice options, the concepts of service and hospitality have been pivotal in shaping the restaurant industry. Now according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®, while often used interchangeably, these terms have distinct meanings, and their evolution […]
4 min read
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  1. ESG

Why Commercial Amino Acids Are Shaping the Future of Innovation

Introduction: Amino acids, the building blocks of life, have evolved from purely biological compounds to indispensable components in various industries. Thanks to their versatile applications and increasing demand for sustainability and health-conscious products, commercial amino acids are gaining traction in markets such as pharmaceuticals, food and beverages, animal feed, and cosmetics.
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  1. ESG

BP renews UK partnership with Retail Insight to tackle food waste

BP, has renewed its partnership with Retail Insight, provider of in-store execution software, for an additional three years in the UK, as it aims to further reduce food waste across its store estate while enhancing operational efficiencies. BP operates over 300 convenience stores as part of… This story continues at BP renews UK partnership with Retail […]
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  1. ESG

Celebrating thought leaders: 2025 RTIH Top 100 Retail Technology Influencers List now open for submissions

The 2025 edition of the RTIH Top 100 Retail Technology Influencers List, sponsored by 3D Cloud, is now open for entries, with go live set for March next year. We will be bringing you the people who made a splash in 2024 and are set for a barnstorming 2025. RTIH is scouring the retail technology […]
2 min read
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  1. ESG

Are Super-Sized Drinks the Downfall of Fast-Food Restaurants’ Success?

  In 1970, a small drink at a fast-food restaurant was a modest 10 ounces—a size that reflected the era’s norms for portion control and consumer expectations recalls Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.  Today, however, that “small” has ballooned to 24 ounces or more, highlighting a shift driven not just […]
4 min read
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  1. ESG

The Four Phases Of Internal Marketing

It is absolutely essential to face the facts when a brand is in turnaround mode. Letting everyone know exactly where the brand stands relative to where the brand should be is a critical step. Facing the facts is the starting point for revitalization. However, letting people know just how awful things are without providing the […]
6 min read
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  1. ESG

Frylight reduces bottle weight by 9%

Frylight, the 1-calorie cooking spray brand, has announced the reduction of its bottle weight by 9% in a bid to become more sustainable. The design change is aimed at lowering the brand’s carbon footprint within both production and logistics. The initiative removes 20 tonnes of… This story continues at Frylight reduces bottle weight by 9% […]
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  1. ESG

Walmart Joins Growing List of Brands Backtracking on DEI Initiatives

Walmart, the world’s largest retailer, is rolling back a number of its diversity, equity and inclusion (DEI) initiatives, multiple sources report. The backtrack is wide-ranging and includes: A decision not to renew the operation of an equity racial center set up in 2020; Pulling out of the Human Rights Campaign’s LGBTQ+ rights index; No longer […]
2 min read
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  1. ESG

Retail Technology Startup Stories Interview: ShopAi Founder and former Jisp MD Ilann Hepworth

RTIH sits down with former Jisp Managing Director, Ilann Hepworth, to hear about his new venture, ShopAi. RTIH: Tell us about yourself and ShopAi Ilann Hepworth: I have worked in the marketing services sectors for over 30 years evolving skills, solutions, and products over time from analogue to digital across multiple platforms. Throughout my career […]
4 min read
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  1. ESG

Amid setbacks in its turnaround, Kohl’s lowers guidance again

This audio is auto-generated. Please let us know if you have feedback. Dive Brief: Kohl’s Q3 net sales fell 8.7% year over year to $3.5 billion, with comps down 9.3%, according to financial filings Tuesday. On Monday the department store announced that it had named Michaels CEO Ashley Buchanan to replace Tom Kingsbury as CEO, effective […]
3 min read
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  1. ESG

How to Avoid Destroying Your Relationship with a Retailer

In today’s competitive marketplace, maintaining a strong relationship with retailers is crucial for product manufacturers. Retailers are the gatekeepers to consumers, offering manufacturers a platform to display and sell their products. However, this relationship is a delicate one that requires careful nurturing to avoid pitfalls that could damage it. This blog post aims to help […]
3 min read
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  1. ESG

Millions of illicit vape and tobacco products seized over the last year

More than a million illegal vapes were seized by Trading Standards in 2023/2024, new data released from National Trading Standards (NTS) and the Department of Health and Social Care (DHSC) shows. A joint initiative named Operation Joseph has tracked over 1.19 million illegal vapes removed… This story continues at Millions of illicit vape and tobacco […]
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  1. ESG

Hanna Andersson’s Secret Digital Sauce: Personal Shoppers and a Relentless Focus on the Customer

The decision to close all its stores in 2020 could have been seen as a rare failure for beloved childrenswear brand Hanna Andersson. But instead, the 40-year-old company turned its new digital-first status into an opportunity to enhance the customer experience by: Transitioning store managers into online personal shoppers who offer one-on-one shopping and styling […]
6 min read
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  1. ESG

Evolution of C-Suite Roles in the Restaurant Industry: Adapting to Consumer Migration and Technological Shifts

  Is your company, your brand keeping up with consumers? Steven Johnson the Grocerant Guru® at Tacoma, WA based Foodservice Solutions® believes that in the fast-paced world of the restaurant industry, the role of the corporate team—especially the C-suite—has transformed dramatically over the past few decades. From a historically straightforward focus on operations and product […]
4 min read
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  1. ESG

Start with Wow

“People buy the story before they buy the product.” This week we go sans guest to unpack one of Steve’s “mind leaps” from his latest book: Leaders Leap: Transforming Your Company at the Speed of Disruption. In a world of infinite choice, 24/7 access, intense competition, and an epic battle for attention, more and more […]
2 min read
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  1. ESG

Circana Collaborates with Kiwi CPG Company will&able to Expand into New Zealand’s Grocery Market

By Julie Bramley, Insights Director, Circana The eco-friendly cleaning product brand will&able has been overcoming adversity since its founding. At the height of the pandemic in 2020, it was launched as a means of keeping over 100 people with physical and intellectual disabilities meaningfully employed. It continues to beat the odds four years later as […]
3 min read
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  1. ESG

Panel: The Role of Brick-and-Mortar Retail in a Digital World | Total Retail Tech 2024

This video features a panel discussing how three leading retailers are maximizing store performance, including supporting digital channels, in today’s omnichannel retail landscape from Total Retail Tech 2024 in Charlotte, NC. Speakers include Scott Devlin, chief information officer, The Vitamin Shoppe; Matthew Matorin, vice president, store digital products and field training, Signet Jewelers; Jim Forester, […]
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  1. ESG

Influencers Are This Holiday Season’s “Gift Guides”

Consumers used to browse magazines and publisher sites for gift-giving inspiration, and brands would turn to publishers to sponsor those coveted gift-guide spots. This holiday season, influencers are taking on that role. They expertly thread the needle between entertainment and commerce, and they are supercharged by social media platforms’ powerful recommendation algorithms. In fact, TikTok’s […]
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  1. ESG

How Restaurants Can Reduce Food Delivery Mess-Ups

  As the demand for food delivery skyrockets, so do consumer expectations for accuracy, temperature consistency, and timeliness according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. However, according to industry surveys, 65% of delivery drivers experience delays of over 15 minutes at restaurants, leading to late deliveries, cold food, and missing […]
4 min read
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  1. ESG

What Makes Anthropologie Stores So Special?

Anthropologie has developed a truly distinct in-store experience; one that evokes emotional attachment and inspires discovery. How does the brand achieve this as it grows across formats, markets and even into digital channels? During this episode of Retail Remix, Mindy Massey, Global Executive Director of Retail for Anthropologie, shares how her growth and evolution within […]
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  1. ESG

Don’t let scammers get in the way of your holiday shopping

By Gema de las Heras As the holiday season approaches, it seems like there are more and more fake shopping sites. The ads on social media show expensive products like electric scooters, designer bags, and other popular toys and gifts at unbelievably low prices. Many of these bogus sites use photos and logos the scammers steal […]
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  1. ESG

Unwrap Holiday Growth: The Top Benefits of Joining an External Loyalty Program this Season

As the holiday season approaches, retailers are under intense pressure to deliver results, with only 27 days between Thanksgiving and Christmas. Rising debt and higher cost of living are contributing to forecasted slower retail sales this year, making it more crucial than ever for brands to stand out. While events like Black Friday and Cyber […]
3 min read
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  1. ESG

Study: How Retailers are Managing the Tug-of-War Between Employee Satisfaction and Profitability

Employee satisfaction plays a central role in store operations. After all, when employees are happy and engaged, they create more productive and profitable store environments. But one survey found that nearly one in every two frontline employees are unhappy with their job due to low pay, inflexible hours, poor leadership and a lack of growth […]
3 min read
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  1. ESG

Amazon Doubles Down on Live Shopping for Black Friday

Amazon has partnered with video commerce platform TalkShopLive to beef up its livestreaming efforts this holiday season with new shows from Martha Stewart, Jennifer Hudson and more. The collaboration will kick off on Black Friday, with TalkShopLive producing a series of new shows for Amazon Live, the e-tailer’s livestreaming service. Martha Stewart, Jennifer Hudson, Eva Mendes, and Kimberly Schlapman of […]
2 min read
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