Channel: Club

Articles about the club channel. (Sams, BJs & Costco)

  1. Channel: Club

Amazon’s Data Drives Fresh Food Fast with Reservations for Grocery Pick-Up or Delivery

  On average, grocery shoppers buy approximately 260 different items at the grocery store throughout the year, with just over 100 of them food items. It’s interesting to note that grocery store typically stock, a much larger variety of products, with an average of 35,829 items.  According to Steven Johnson grocery stores understand just how […]
3 min read
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  1. Channel: Club

FTC sues to block Kroger-Albertsons merger

WASHINGTON — The Federal Trade Commission has filed a lawsuit to block Kroger’s proposed $25 billion merger with Albertsons Cos., contending that consumers will see higher prices and workers will see lower wages if the deal goes through. “This supermarket mega merger comes as American consumers have seen the cost of groceries rise steadily over […]
2 min read
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  1. Channel: Club

Boston Market Once Successful Now Stuck in Failure Mode according to the Grocerant Guru®

  Boston Market, formerly known as Boston Chicken, began serving its homestyle meals of spit-roasted rotisserie chickens, made-from-scratch cornbread, and creamy mac and cheese in 1985. As it grew in popularity, it had about 1,200 locations at one time, according to Restaurant Business.  Today there are just over 300 locations in the United States and Puerto […]
4 min read
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  1. Channel: Club

Your Views:  Finally

MNB reader Doug Galli has a reaction to my argument that while Amazon may try to steer shoppers to products with higher margins, so do many retailers: Kevin, you are correct on this point of how retailers “merchandise” and market their respective stores. You work to steer customers toward higher margin products, which might not […]
8 min read
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  1. Channel: Club

Kroger Presses Post-Merger-We’ll-Lower-Prices Argument

Kroger this morning issued a press release that continues to make the argument – the same argument that it has made since first proposing the $24.6 billion acquisition of Albertsons – that it will lower prices once the deal is complete, and that it has a 20-year track record of lowering prices after it makes […]
4 min read
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  1. Channel: Club

Amazon Hit With New Consumer Lawsuit

Reuters reports that Amazon has been sued “in a proposed U.S. class action accusing the online retailer of violating a consumer protection law by steering hundreds of millions of shoppers to higher-priced items in order to earn extra fees … The case differs from other private litigation over the ‘Buy Box’ by focusing on harm […]
2 min read
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  1. Channel: Club

Listeria-Related Recalls Continue Nationwide

From USA Today: A nationwide recall of products containing cheese with a risk for listeria contamination continues to grow larger with salad kits and taco kits sold at stores including Albertsons, Costco, Walmart, and WinCo being removed from shelves. “Rizo-López Foods of Modesto, California, on Feb. 5 recalled dozens of dairy products including Queso Fresco and Cotija Cheese, because […]
< 1 min read
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  1. Channel: Club

Wednesday Eye-Opener:  Questions, Questions

by Kevin Coupe Yesterday, we reported on Monday’s announcement that Gary Millerchip was stepping down as Kroger’s CFO after more than 15 years with the company, to join a then-unnamed company as its new CFO. Shortly thereafter, the name of that company was made public:  Costco. The timing, to say the least, was interesting – […]
3 min read
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  1. Channel: Club

NEWS UPDATE:  Costco Names Departing Kroger CFO As Its Own New CFO

Costco said this morning that Gary Millerchip, who yesterday said he was stepping down as Kroger’s CFO after more than 15 years with the company, as its new CFO. He succeeds Richard Galanti, who has been Costco’s CFO for more than three decades. Ron Vachris became Costco’s new CEO just last month, succeeding Craig Jelinek, […]
< 1 min read
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  1. Channel: Club

Walmart Announces Plan to Add 150+ Large-Format Stores

Walmart plans to build or convert more than 150 large-format stores over the next five years, it announced on Wednesday. Some of the locations will be expanded from a smaller location into a Supercenter with a full range of groceries and merchandise, but the majority will be new stores, Josh Havens, a company spokesman, said. […]
< 1 min read
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  1. Channel: Club

Kroger To Bring Mobile Oases To Dallas Food Deserts

The Dallas Morning News reports that Kroger believes it has “come up with a way to successfully bring online grocery shopping to neighborhoods in southern Dallas’ that are considered food deserts … Kroger is waiving fees and tipping at three delivery destinations within walking distance of neighborhoods in southern Dallas, starting Tuesday at the South […]
2 min read
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  1. Channel: Club

Your Views:  Making Up For Lost Time

Reacting to Amazon’s plan to create a pay tier for its Alexa smart speaker system, one MNB reader wrote: Our main household use for Alexa is to control lights, heat, and A/C.  If they start charging for it, we will stop using it.  There are many other platforms available for home control that do not […]
16 min read
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  1. Channel: Club

Retail Customer Satisfaction On The Upswing

The American Customer Satisfaction Index (ACSI) Retail and Consumer Shipping Study 2023-2024 is out, concluding that “overall customer satisfaction surging 4% to a score of 78.0 (out of 100).” According to the report, “More than 60% of retailers measured see their individual ACSI scores improve in 2024 …  Customer satisfaction with online retailers remains unchanged […]
2 min read
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  1. Channel: Club

In Connecticut, Amazon Fresh Is Out & BIg Y Is In

CT Insider reports that Amazon has decided not to open Amazon Fresh stores in the towns of Westport and Brookfield, despite the fact it had done considerable work on the store facilities over the years. Instead, Big Y will take over the locations, offering those communities more traditional supermarket shopping alternatives. Some context from the […]
2 min read
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  1. Channel: Club

Costco Opts For Greater Pricing Transparency

The Street reports on a new pricing strategy at Costco:  When customers buy bigger-ticket items, like appliances or larger televisions, from chains such as Target, Walmart and Best Buy, they “don’t see the full prices when they look at those items — specifically appliances — on the floor.”  In fact, the story says, “you face […]
< 1 min read
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  1. Channel: Club

Kroger Sets Biodiversity and Pollinator Protection Goals for Produce Supply Chain

Kroger will require its fresh produce suppliers to use Integrated Pest Management (IPM) practices for all products they sell to the supermarket giant by 2028 or 2030, depending on the grower’s size. Medium- to large-sized growers will be expected to meet the goal by the end of 2028, while small growers will have until 2030 […]
2 min read
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  1. Channel: Club

Trends in Food & Beverage at Costco

As we step into 2024, the food & beverage industry continues to assert its dominance in consumer spending, as it did throughout 2023. By retailer, market share of the food & beverage category seems stable with Walmart as the largest player and Costco second. Zooming in on Costco, several noteworthy trends have surfaced in the […]
2 min read
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  1. Channel: Club

Retailers Gain Control of Their Sustainability Goals as the ESG Storm Clouds Start to Gather Over Operations

Using event-driven architecture (EDA), retailers must link essential data at speed and scale throughout their ecosystems near and far to come to grips with now essential environmental, social and governance (ESG) reporting in three key areas. 1. Dead Heading — Optimizing Transportation/Emissions on Every Journey When it comes to transportation within the retail sector, any […]
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  1. Channel: Club

Why Amazon’s Just Walk Out initiative failed – and why it’s not the end of checkout free technology

It recently emerged that Amazon’s Just Walk Out offering is being dropped from Amazon Fresh stores. However, it’s not checkout-free tech that’s failing, it’s the fact that Amazon’s checkout free solution doesn’t work, especially in grocery retailers, argues Will Glaser, Founder and CEO at Grabango. In the dynamic grocery retail landscape, a transformative wave is […]
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