1. Corporate Strategy

Bath & Body Works CEO: ‘The brand is not fulfilling its potential’

Written by Posted on Less than 0 min read

The retailer’s Q3 results were below expectations. Chief Daniel Heaf says the company needs to go back to what made it great.

View Original Article
Post Views: 28
Member since
Retail Dive provides in-depth journalism and insight into the most impactful news and trends shaping retail. The daily email newsletter, website, and app cover topics such as the future of brick-and-mortar, retail technology, e-commerce, marketing, payment technology, in-store operations, omnichannel shopper journey, and more. Retail Dive is a leading industry publication operated by Industry Dive. Our business journalists spark ideas and shape agendas for 7+ million decision makers in the most competitive industries. https://www.retaildive.com/
Do you like RetailDive's articles? Follow on social!

More from RetailDive

  1. Data & Insights

Walmart debuts Sparky, its generative AI assistant for customers

Joining Wally, an AI assistant for merchants, Sparky will summarize reviews for customers and help shoppers plan purchases. View Original Article Technology & Innovation Shoppers Walmart AI Marketing: UGC Post Views: 49 RetailDive Member since November 25, 2020 Loading + Follow Following Retail Dive provides in-depth journalism and insight into the most impactful news and […]
< 1 min read
0
  1. Media & Marketing

Guitar Center brings AI assistant to the store floor

​[[{“value”:” Dive Brief The Rig Advisor tool compares gear in real-time and provides live inventory updates. Published July 24, 2025 A Guitar Center storefront. The music retailer deployed the AI tool at locations nationwide, which customers can access via QR code. The image by JeepersMedia is licensed under CC BY 2.0 “}]]  View Original Article […]
< 1 min read
0
  1. Media & Marketing

CEOs know AI is important. But what should they do with it?

​[[{“value”:” Dive Brief Mid-market chief executives are experimenting with the tech, but few are integrating it across their enterprises, a new survey found. Published Jan. 22, 2026 By Tatiana Walk-Morris Walmart and Target are exploring partnerships with ChatGPT as part of their generative AI strategies. Getty Images “}]]  View Original Article Partnerships Technology & Innovation […]
< 1 min read
0
  1. Corporate Finance

The Container Store exits bankruptcy

The retailer used Chapter 11 to shed nearly $88 million in debt and will go forward as a privately held company owned by its lenders. View Original Article Bankruptcy Post Views: 94 RetailDive Member since November 25, 2020 Loading + Follow Following Retail Dive provides in-depth journalism and insight into the most impactful news and […]
< 1 min read
0
  1. Channel: Dollar/Value

Dollar General temporarily drops prices on 1K items during summer sale

​[[{“value”:” Dive Brief The retailer’s “7 Days of Savings” event starts Sunday, as consumers stretch their budgets during the back-to-school shopping season. Published June 30, 2025 By Tatiana Walk-Morris A Dollar General store in New Orleans. The company recently reduced prices on around 200 products. Alamy “}]]  View Original Article Brick and Mortar Holiday & […]
< 1 min read
0
  1. Media & Marketing

QVC to stream on TikTok 24/7

​[[{“value”:” Dive Brief As it undergoes a larger turnaround, QVC Group is going all in on TikTok Shop two years after the feature launched. Published April 3, 2025 The TikTok app on a user’s phone. QVC Group will create specialized content from QVC and HSN to stream on TikTok Shop. Dan Kitwood via Getty Images […]
< 1 min read
0
  1. Trends & External Forces

American Eagle eyes 60% cut in tariff costs from mitigation measures

By early 2026, the retailer plans to slash duty costs from $180 million to $70 million through higher prices and transportation optimization. View Original Article Predictions and Forecasts Government Post Views: 38 RetailDive Member since November 25, 2020 Loading + Follow Following Retail Dive provides in-depth journalism and insight into the most impactful news and […]
< 1 min read
0
  1. Department: HBC

Selena Gomez’s Rare Beauty to launch at Ulta

The beauty brand will be available online and at the retailer’s stores starting in February, with exclusive offerings and a donation campaign. View Original Article Philanthropy Brick and Mortar Dept. HBC Post Views: 26 RetailDive Member since November 25, 2020 Loading + Follow Following Retail Dive provides in-depth journalism and insight into the most impactful […]
< 1 min read
0
  1. Technology & Innovation

Walmart adds tech veteran to board as it preps for AI era

Shishir Mehrotra, who co-founded an AI platform and also has experience at YouTube, joins the board ahead of John Furner’s move to CEO. View Original Article Walmart AI Executives Marketing: Social Media Technology & Innovation Post Views: 24 RetailDive Member since November 25, 2020 Loading + Follow Following Retail Dive provides in-depth journalism and insight […]
< 1 min read
0
  1. Trends & External Forces

Macy’s posts first sales growth in years, but tariffs cast a shadow

More staff and better visual merchandising in stores drove the namesake banner’s improvements, CEO Tony Spring said Wednesday. View Original Article Associates Executives Merchandising Brick and Mortar Government Post Views: 34 RetailDive Member since November 25, 2020 Loading + Follow Following Retail Dive provides in-depth journalism and insight into the most impactful news and trends […]
< 1 min read
0
  1. Channel: Mass

Walmart debuts latest Supercenter in Jacksonville, Florida

​[[{“value”:” Dive Brief The mass retailer’s new location features a fresh sushi bar and follows the opening of another Supercenter in the state about a month ago. Published Feb. 5, 2026 A fresh sushi bar at Walmart’s new Jacksonville, Florida, Supercenter. Courtesy of Walmart Inc. “}]]  View Original Article Dept. Fresh Dept. Fresh Prepared Marketing: […]
< 1 min read
0
  1. Corporate Strategy

Kohl’s names new CEO

​[[{“value”:” The department store has tapped Michaels CEO Ashley Buchanan to lead the retailer beginning early next year, replacing Tom Kingsbury. Published Nov. 25, 2024 A Kohl’s storefront. The department store has pointed to successful partnerships with Sephora and Amazon but continues to struggle. Daphne Howland/Retail Dive “}]]  View Original Article Kohls Amazon Executives Partnerships Post Views: […]
< 1 min read
0
  1. Merchandising

Quince adds wine to assortment through partnership with Drinks

The online retailer teamed up with the AI-powered SaaS platform to offer a curated selection of wines as it expands into gourmet food and wine. View Original Article Nestle AI Dept. Adult Bev Dept. Beverage Dept. Grocery Merchandising Technology & Innovation Post Views: 27 RetailDive Member since November 25, 2020 Loading + Follow Following Retail Dive […]
< 1 min read
0
  1. Channel: Ecommerce & Digital

Amazon to end Prime Try Before You Buy

AI feature adoption is reducing the need for physical try-ons, the company said. View Original Article Technology & Innovation Amazon AI Post Views: 113 RetailDive Member since November 25, 2020 Loading + Follow Following Retail Dive provides in-depth journalism and insight into the most impactful news and trends shaping retail. The daily email newsletter, website, […]
< 1 min read
0
  1. Merchandising

Good American launches at Macy’s

Products from co-founder Khloé Kardashian’s brand will be in nearly 80 stores this fall, as the partnership expands the department store’s denim assortment. View Original Article Merchandising Brick and Mortar Post Views: 64 RetailDive Member since November 25, 2020 Loading + Follow Following Retail Dive provides in-depth journalism and insight into the most impactful news […]
< 1 min read
0
  1. Retail Operations

Rent the Runway says its CX efforts are paying off. The financials aren’t as rosy.

The clothing rental company saw active subscriber growth and improved NPS, but reported a net loss of $26.4 million and increased prices for subscriptions. View Original Article Dept. Apparel Customer Experience Post Views: 28 RetailDive Member since November 25, 2020 Loading + Follow Following Retail Dive provides in-depth journalism and insight into the most impactful […]
< 1 min read
0
  1. Uncategorized

Kohl’s announces store closures

The struggling department store said 27 locations will shutter by April and an e-commerce fulfillment center will close when its lease expires in May. View Original Article Post Views: 146 RetailDive Member since November 25, 2020 Loading + Follow Following Retail Dive provides in-depth journalism and insight into the most impactful news and trends shaping […]
< 1 min read
0
  1. Corporate Finance

What to watch in retail in 2026

​[[{“value”:” From the trajectory of the department store segment to the rise of generative AI, here’s what Retail Dive is keeping an eye on this year. Published Jan. 30, 2026 By Retail Dive Staff Saks Fifth Avenue’s bankruptcy at the start of the year is one more upheaval in the department store sector. Kaarin Moore/Retail […]
< 1 min read
0
  1. Channel: Home Improvement

Home Depot focuses on faster deliveries to boost satisfaction

Dedicated associates and machine learning-driven efficiency improvements helped the retailer achieve its fastest ever delivery speeds during the second quarter, executives said. View Original Article AI Executives Home Depot Associates Delivery Post Views: 46 RetailDive Member since November 25, 2020 Loading + Follow Following Retail Dive provides in-depth journalism and insight into the most impactful […]
< 1 min read
0
  1. Stores & Formats

What it takes for a mall to be ‘evergreen’

Do enclosed mid-tier malls need expensive renovations — or do they just have to be good enough? View Original Article Brick and Mortar Post Views: 25 RetailDive Member since November 25, 2020 Loading + Follow Following Retail Dive provides in-depth journalism and insight into the most impactful news and trends shaping retail. The daily email […]
< 1 min read
0
Next