1. ESG

A Guide to Sustainable Retail Packaging

COMMENTARY

7 August, 2024 | by

One of the main concerns in modern business is sustainable retail packaging, and this matter has become ever more important as recent customer trends have all but erased environmental-ignorance from consumers.

In the UK alone, retailers produce 1.1 million metric tonnes of waste every year, and just 9% of all plastic ever made has been recycled. This leaves a lot of room for improvement, and a significant majority of consumers, including 85% of Americans and Brits, have expressed their concern about plastic packaging waste. 

With the above objective in mind, this blog is designed specifically for retailers as a guide through principles and benefits as well as different types of sustainable packaging-making processes. We will aim to provide you with the necessary strategies that can aid you in reducing your waste costs as well as enhancing your competitive edge.

What is sustainable packaging in retail?

It is important to note that sustainability for packaging is first and foremost an approach, rather than a descriptor of a specific package material or format

Retail sustainable packaging is a mindset, not just the material or format itself. It covers the complete lifecycle of packaging materials with a primary focus on sustainability, thereby increasing material circularity and minimising environmental impact. This is just the tip of the iceberg, as sustainable packaging goes way beyond using recycled materials; it also involves designing reusable, recyclable, and renewable sourced raw material-based packaging.

This circle-of-life mentality aims to minimise damage and waste associated with packaging nature, closing the loop on manufacturing steps that also have a positive contribution towards environmental preservation in line with a consumer trend seeking out lighter environmental footprints.

Principles of sustainable retail packaging

An environmentally friendly approach to retail packaging is based on 3 core principles:

  • Reduce. The first step in achieving sustainability is to reduce the amount of packaging and avoid single-use plastic bags. Smart design or new materials that consume less raw input but are sufficient for protecting products.

A simple illustration could be the optimisation of package size and form; this reduces material use while also reducing emissions due to transportation. Using only necessary fillers and avoiding over-packaging lowers the amount of waste you produce. By using these approaches, retailers can then reduce costs as well as emissions and create a much more sustainable supply chain.

  • Reuse. Opting to make packaging materials last longer means that we are preventing virgin resources from being used. Refillable and returnable packaging systems are an open call for consumers to take part in sustainable practices. Examples include reusable shopping bags, glass containers, metal tins, and cleaning products that can be returned and reused multiple times. 

By rewarding customers or giving discounts for returning reusable packaging, retailers can help incentivise environmentally conscious behaviour and build a culture of sustainability. Likewise, businesses might join associations that are looking for use and return programmes to further this scaling out. Retail has a part to play in the problem, but by focusing on reuse, we can go some way towards tackling waste and contributing to a circular economy. Emphasising plastic-free options can further enhance these efforts.

  • Recycle. Recycling is the process of converting waste materials into new products to prevent them from ending up in landfills. The packaging design should be easily recyclable, and properly labelled so that consumers are informed about what to do with it. As these materials – paper, cardboard, glass, and a few metals such as aluminium cans – regularly get recycled into new products, this leads to creating a circular economy with less waste generation by using substitutes for natural resources.

Retailers must come together to educate consumers on recycling best practices and work with processing facilities that can properly process packaging materials. In addition, the implementation of advanced recycling technologies into the process can make these programmes more efficient and effective at reducing environmental impact, helping to bolster sustainability efforts.

Some good news seems to be coming from the grocery retail sector. Sustainability in food retail is gaining momentum, with some recent positive examples: Aldi introduced recyclable butter packaging, Bird & Blend introduced compostable loose tea packaging, and Marks & Spencer launched recyclable tomato packaging, setting a standard for sustainable practices in the industry.

Benefits of sustainable packaging in retail

Meeting consumer demand

At the heart of this movement are millennial and Gen Z consumers, who are increasingly demanding socially conscious or sustainable products. Retailers that implement sustainable packaging will be able to capture and retain these eco-focused consumers, generating repeat business and increased customer response. As younger generations are more prone to purchasing online, it is essential to think about e-commerce and sustainability as well. Ensuring that your e-commerce operations are aligned with sustainability principles can further enhance your CSR efforts and appeal to eco-conscious consumers.

Even more so, this younger age group is famed for posting their buying decisions on social media, where they are highly active. Brands that align with them can then tap into the halo effect of authentic promotion and positive word-of-mouth, making their reach even more powerful.

Over time, however, these consumers will age, and as they have more purchasing power, if their taste preference for sustainable brands not only holds but also deepens, they could land in a fully committed relationship with the brand.

Corporate social responsibility (CSR)

The use of sustainable packaging by a company supports its CSR efforts. Showing to be environmentally responsible can also build respect and maintain relationships with investors, employees, and regulatory bodies. This preventative stance also helps you protect yourself against environmental regulations and public criticism.

On the other hand, a compelling CSR position can also greatly help in earning top talent since many of those job seekers would want companies to be focused on sustainability. It even positions itself to potentially forge relationships with similar environmental companies, growing a network of allies that can all work together for the betterment and innovation of their industry. Understanding and adhering to the Sustainability Due Diligence Directive is crucial for maintaining this proactive stance.

Brand reputation

Through incorporating sustainable packaging strategies into their practices, brands emerge as forces in environmental stewardship. Such brand positioning is what makes one company different from another, something that has become key in terms of sustainability. Additionally, it allows for further instances of marketing campaigns that underline the brand’s environmental efforts.

The improved brand perception not only helps attract consumers but also leads to increased media coverage and other accolades, enhancing the company’s position as a sustainability leader. Properly harnessed, a good public perception can bolster trust and credibility – some of the most important elements in forming long-term relationships with customers. Adopting an environmentally friendly packaging strategy underscores the brand’s commitment to sustainability.

Cost reduction

While sustainable packaging may cost a bit more at the front end, it pays for itself over time. Save money with better material utilisation, fewer waste management costs, and transportation savings. Even better, it is a value-add that businesses could leverage to stay away from fines and penalties for failing to keep up with eco-friendly legal standards.

That means things like more efficient packaging and supply chain management, two types of operational efficiency you can get by following sustainable practices in retail. Apart from their contribution towards conserving nature, businesses can save huge costs by curbing waste and consumption. Based on a calculated risk basis, sustainable packaging solutions surely make a strategic profitable investment in the long-run for cost savings and to further enhance the brand image.

Different types of sustainable packaging

The first step to developing a sustainable retail packaging strategy is to understand the different types of eco-friendly packaging:

  • Recyclable materials.

Recyclable packaging materials include paper, cardboard, glass, certain metals, and kraft paper. These materials are recyclable, and can be post-processed to reduce reliance on the use of primary feedstocks in manufacturing. These materials can allow retailers to produce packaging that is both functional and sustainable.

  • Compostable packaging

Compostable materials are those that break down into natural and non-toxic components and become nutrient-rich compost for the soil. The degradation process takes a specific amount of time to complete (usually 12 weeks) and it’s carefully regulated and tested. Compostable products must meet certain standards to ensure they do not contain harmful or toxic material.

  • Biodegradable retail packaging

Similarly, the use of biodegradable packaging -packages that naturally break down in landfills- can prevent waste build-up. This includes compostable plastics, plant-based materials, etc. This is material that breaks down under certain conditions and ends up putting nutrients back in the soil, this creates a circular system.

Unlike compostable packaging, biodegradable materials don’t have a specified time for degradation. In addition, the process is not regulated and has not been tested to ensure that the packaging is free from toxic residue or microplastic. In general, packaging labelled as compostable is better than biodegradable.

  • Reusable packaging

Products in reusable packaging, such as cloth bags or glass containers (GlassLock) and metal tins (RFID), can be used again and again, therefore reducing the one-time use of packages. Creating circular systems that incentivise consumers to bring back empty packages is also a great way to eliminate waste and foster reusable consumption practices.

How to become a zero-waste retail store

Assess the current situation

The first step to becoming a zero-waste store is to take a good look at your packaging and waste systems. From raw materials to formats, it evaluates the entire pack footprint, including environmental impact, cost, and formats. This evaluation will provide you with a point from which to determine what areas need improvement and set measurable goals. In addition, including relevant stakeholders in the evaluation process will help bring fresh views and ideas to create a well-rounded assessment.

Using data analytics tools to improve the accuracy of these assessments will inform better decision-making. Knowing your current state helps you to be enabled with strategies that are narrowly focused, affecting exact problems, or utilising existing strengths.

Analyse the product sourcing and suppliers

Assess your product sourcing and supplier relationships. Choose suppliers that make sustainability in retail a priority and ones with eco-friendly packaging options. Engaging with similar minded suppliers can strengthen your existing sustainability initiatives and secure a reliable supply of sustainable materials. It will be good to do periodic audits of your suppliers to ensure that they are working with the same environmental goal in mind.

Work together with suppliers on innovation projects that lead to the creation of new, sustainable packages designed specifically for you. While you focus on special products, also build a strong supply chain. This helps you handle changes in nature and markets better.

Train and educate employees

Implement internal policies and training regimes, so that employees can understand how sustainability applies to packaging. Keeping all operations as consistent as possible, sustainable practices are built not just because you want them, but because they can become a way of working that will come back if your team has been emboldened with knowledge and skills. Align sustainability objectives with performance metrics: Establish sustainability goals with KPIs to ensure responsibility and engagement.

Offering training and development opportunities will help keep employees updated on the newest sustainability trends and practices. By creating a sustainability and environment-friendly culture in your organisation, you could enable employees to proactively support this, resulting in greater innovation as well as effectiveness.

Optimise store operations and logistics

Implement eco-packaging design in your retail operations and logistics. This means sizing packaging appropriately, reducing waste plastic and disposing of it wisely. Standardising these processes reduces waste and, therefore, costs.

Use technology-based approaches to track and inventory in a smarter way, which avoids piling up or overstocking excess waste. Closed-loop systems that keep the packaging materials in circulation through continuous reusing and recycling are also beneficial for sustainability. Make sure you review operational practices over time.

Stay updated on regulations

Keep current with regulations concerning packaging and the management or disposal of waste. In order to avoid penalties and have a sustainability programme that lasts, it is important that all regulations, both current and future, are followed. Standardise sustainable practices at the international level, sharing best practices between teams can also help standardise your organisation.

Working with industry associations and sustainability forums can open you up to future regulatory directions, as well as new ways of managing waste. Being more proactive in anticipation of regulatory changes will demonstrate that your business is compliant, entrenched in the environment, and, better yet, put you at a competitive advantage.

Regularly review results

Regularly monitor and review the impact of your sustainability initiatives. Observe KPIs like the return on investment in waste management, Return of Investment (RoI), costs and customer satisfaction. By assessing these every so often, you should have a clear idea of what has been a success, where any potential improvements can be made, and also continue forward progress towards your ultimate zero-waste aims.

Leverage this feedback to chart new goals and refine approach plans, ensuring that the sustainability journey remains on course. Involving stakeholders in the review process may benefit from their input, as well as generating a sense of joint responsibility for sustainability. You can also use this clear reporting to build trust and credibility with customers, as well as other stakeholders.

Final thoughts

Eco-friendly retail packaging is certainly a trend on the rise, but it is quickly becoming more of an imperative in order for retailers to satisfy consumer demands and regulatory standards. Retailers can dramatically decrease their environmental footprint and competitive advantage by applying the principles of reduce, reuse & recycle.

As consumer demand for eco-friendly products continues to rise, businesses that prioritise sustainability will gain a competitive edge. In order to do that retailers must actively monitor emerging sustainability trends and regulations. One simple way to stay informed is by attending retail events, such as those organised by The Retail Bulletin.

One not to be missed is the Retail Conference 2025, a one-day event where retail innovators and influencers will equip you with brilliant tips and practical examples to stay ahead of the competition. Secure your spot today and never miss a retail update.

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