Tech moves retail forward.
This year, innovations will make retail:
FRICTIONLESS: Smooth processes let shoppers skip the checkout line
FAST: Rapid delivery will entice more consumers to skip the store
FUN: Livestreaming and the metaverse inject excitement into e-commerce
Overall, retail tech inventiveness is boosting companies’ efficiency and agility, and helping them delight shoppers.
AI/ML, AR/VR and cybersecurity will also have a huge year.
What trends would you add?
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